4.5
Taco ratings
Spokk offers seamless feedback collection, AI-generated review drafts, and top-notch customer support. While there are some limitations in customization options and initial setup confusion, the overall positive feedback outweighs these minor issues. Spokk is a solid choice for efficient customer feedback and review generation, earning an overall rating of 4.5 and backed by a 60-day money-back guarantee, making it worth a try.
AI-powered summary of customer reviews
Verified purchaser
Good tool, but missing a key piece for local businesses
Spokk does what it says — generates nice reviews. No complaints there.
The problem? Customers don't actually copy and paste those reviews onto Google Business Profile 😅 As a local business owner, I need reviews to show up on Google, not sit inside Spokk. The generated reviews are basically useless if they never make it to the platform that actually drives foot traffic.
Would be a game-changer if there was a way to push reviews directly to Google Business Profile, or at least a smoother nudge that actually converts.Good concept, just needs that last mile for local businesses like mine 🇮🇪
Samesh_W
Edited May 31, 2026Hey there,
Thank you for your honest review. It really means a lot to us that you took the time to give us your honest feedback.
Here's a few things that other businesses do:
1. Set up the automation -> it helps increase the number of responses you get -> also has reminders and referrals built it.
2. We recently released a new review reminder automation that follows up with customers who left...
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Verified purchaser
Good app. Good value for the price
Its a good platform that offers more than other review applications. Referral and Check ins are examples. Not bad for the value
Samesh_W
Edited Apr 24, 2026Hey Shannon, thank you for your review! We appreciate you taking the time to explore our new features. If you ever need anything, don’t hesitate to reach out. Our team’s always here to help!
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Verified purchaser
Registration issues - but great support
I had some registration issues which can happen. More importantly, things were resolved in a chat session. Support didnt say check with Appsumo but solved it on their end - very proactive. Now that I have used the platform I have been really impressed with Spokk.io. The platform is intuitive, fast, and clearly built with real users in mind. Setting everything up was straightforward, and the overall experience feels smooth and reliable. It is a great solution if you are looking for something efficient without unnecessary complexity.
Samesh_W
Apr 8, 2026Thank you so much for the honest review + the 5 tacos 🌮! Sorry you hit a snag at registration - but really glad we could jump in and get it sorted for you. That's exactly the kind of support we want to be known for. And it's awesome to hear the platform clicked for you once you were in. We've put a lot of thought into keeping things simple and fast, so that means a lot. If you ever need anything,...
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Verified purchaser
Gets at the Real Need
Spokk truly nails the real need in review generation, making gathering customer feedback more frictionless.
Samesh_W
Mar 17, 2026Thank you so much for the 5-taco review 🌮! I'm glad you find the core flow working out well for you. We have added a few more features recently (automation, loyalty and referrals), do have a look when you have some time and let us know if you have any feedback.
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Verified purchaser
Easy and effective Must have
Using this has been really smooth and quick for my business needs. I went with the Tier 4 plan, and it's working well for both my clients and my own services. If you’re considering it, getting the highest tier now seems like a smart move—you might regret missing out later.
Samesh_W
Edited Oct 13, 2025Thank you so much for the 5-taco review 🌮! We’re thrilled to hear you’re enjoying our agency tier, it’s definitely been our most popular choice by far. If you ever need anything, don’t hesitate to reach out. Our team’s always here to help!
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