SquidHub Questions

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Q: I used this app for some time now and I like its simplicity.

In the beginning I received answers to my support questions (within the Appsumo money back period). None of my concerns/issues/feature requests were addressed. There are issues e.g. with the Google Calendar integration that need to be solved.

Anyone else having support issues. To me it seems like squidhub has been abandoned by Andreas Overbeck.

Any feedback is highly appreciated. Would hate to lose my money but more to migrate to a different platform.

Thanks!

orcesAug 12, 2020
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Q: IMPORTANT UPDATE to all Sumo-lings!

Please have a look at the following article if you have any problems redeeming your AppSumo code - or questions like "can I use SquidHub with my clients (and how)".

https://squidhub.zendesk.com/hc/en-us/articles/360005757177-AppSumo-Frequently-Asked-Questions-about-the-Deal-and-about-SquidHub

We're working on adding a "user management console". It will allow you to manage you AppSumo lifetime deal - by adding, removing and switching codes between members. This will replace the organization page (which has been removed since it caused a bit of confusion to the deal).

To rule out any confusion (which there may have been), please notice that the codes don't expire - otherwise you wouldn't be able to switch AppSumo codes between accounts.

Lastly, thank you very much for the immense interest in our platform - and all of the kind words and positive feedback that we're receiving! We really appreciate it :)

And don't forget to leave a review/rating here on AppSumo if you've purchased the deal.

Cheers,
Andreas Overbeck,
CEO & Founder, SquidHub

AndreasOverbeckFeb 14, 2020
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Q: A few notes: 1.

Would like to option to "Copy Link" in addition to "Open, Rename, Delete"
2. When marking a task done - it removes it from its category, any way to still show under the category section still...

liliMar 30, 2020
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Q: Are you able to "export" the comments at the end of a file?

For example, if I were planning on treating it like a dated ongoing memo to the file where both me and my assistant could report communications with the client, the court, adversaries, etc. so that we are both always on the same page even when we can't touch base, would i be able to download or export that information and reporting into a word doc to print and/or save to the file once completed?

melissa.willemMar 11, 2020
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Founder Team
AndreasOverbeck

AndreasOverbeck

May 14, 2024

A: Hi Melissa,

When you mean export the comments at the end of a file, are you then referring to the Notes inside a task?

There's currently no export functions available in SquidHub. However, I'd like to upvote it on your behalf, but we need to understand if it's e.g. exporting the entire todo list to e.g. Excel or PDF.

Could you also please elaborate why you would need to export the information?
I'm asking because you can always access it from both web and mobile, so we would be happy to understand the use case.

Is it e.g. because you need to file/archive some information physically or in another system?

Cheers,
Andreas

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Q: Hello, I used Squidhub as a free user and it is indeed simple and sweet!

I have a few queries before buying

1. Any read notifications in pipeline for messages sent to members ? (For both direct and common board just to check who all have seen the message)

2. Any way to broadcast a message to all ? (other than common message board.) Mamytime an important message gets lost in a sea of other messages. is there any way to broadcast a message so that it is on everyone's screen orobably overlayed over the task they r doing?

3. With unlimited storage can we alternatively use it as our cloud storage? i know there is a cap on each file size but what if we have 1 TB of data as small files? will it handle it with ease?

4. Is video calling coming to android phones?

5. It will be great to have a native solution for writing notes

6. Any way to share the ppt slides and presentations in video meeting?

7. Any way to draw in video meeting?

8. Kindly have my +1 for white labeling and thumbnail preview

9. With ability to add unlimited free accounts in a group, is it possible to run an online class of 1000 students? (as a communication channel to my school hosted elsewhere)

10. Is time tracking of individual tasks and overall project on the roadmap?

last but not the least:

11. Is the public roadmap on your private roadmap ;) ?

Warm Regards

PS: I will be buying it anyway!

aryansahaMar 29, 2020
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Q: Is there a way to have permission on certain parts or projects?

d0664b7058794c3a9887a7d376ed5e06PLUSMar 29, 2020
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Q: These last 16 hours, would you please consider unlimited users for those who've purchased (10) codes?

Design_DiscountersPLUSMar 28, 2020
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Q: about the mobile app(iOS and Android) , will you add the mobile files upload function and other missing ...

functions compare with Microsoft Kaizala,?

Sumo-lings2021Mar 28, 2020
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Q: I got this before it expired.

So I have to create 5 different accounts for the 5 users? I cannot just add the stacked code into one account to do it from there?

bizactuatorMar 28, 2020
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Q: Hello, tried the free account but leave me underwhelmed.

One of the most important project/todo app feature was always the reminder features. This one almost has none. The reminders are very rough (e.g. 5 minutes before deadline, 1 day before deadline) there is no way to set a specific time for the reminder or set a multiple reminders (which is one of the most important features - to nag you to finish your work)

Another big issue I found that keeps me from using you app is how it handle images. For example - in most other todo apps I can simply "Copy Image" from my browser window and "Paste" it directly and the app will upload the image automatically. You have no such feature, I have to download the file and upload it manually which slows down my work considerably.

And the final blow is that there is no image preview. When you upload an image file it just stays there as a link/text and there is no way to visualize what's going on in a glance. Sadly this was the final straw and literally makes this tool impossible to use for any mildly serious marketing task. I don't need any complicated features or task dependencies but I cannot cope up with the lack of very, very basic features that 97.6% of your competitors already have for years.

My question is, do you plan to tackle any of these issues and within what timeframe? If you have a solid plan about these issues I will get an AppSumo code, but I will keep my watch for them to be resolved within my AppSumo refund period.

Russell.BrunsonMar 27, 2020
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AndreasOverbeck

AndreasOverbeck

May 15, 2024

A: Hi Saneofficial,

I'm really sorry to hear you feel underwhelmed.
I certainly understand how the features you mention could improve the way you work.

We prioritize and develop the features that are most heavily requested from our users - currently being My Tasks, Zapier integration and organizing groups intod folders (in the sidebar) which are all expected to be released in Q2 this year.

I have upvoted your 3 requests:
- Copy/paste of images directly to the messages board
- Customized reminders
- Thumbnail preview of images

Having said that, and to be honest, we don't have any specific timeline on when these 3 features will be implemented as other features with more upvotes will be implemented first.

I completely understand why you'd like to see these available in SquidHub, but I also hope you follow why it's not yet available and why other features are currently priotized above these.

Cheers,
Andreas

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Q: Hey, short question.

If i have a project with 3 users and its finished, can i delete the users so that I have the space of free users available again? (life time offer)

Thanks a lot.

Regards

mochkal_viePLUSMar 27, 2020
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Founder Team
AndreasOverbeck

AndreasOverbeck

May 15, 2024

A: Hi info9715,

Yes, you'll be able to manage the users (upgrading/downgrading) when the user management console is released. You can read more here: https://squidhub.zendesk.com/hc/en-us/articles/360005757177-AppSumo-Frequently-Asked-Questions-about-the-Deal-and-about-SquidHub

Until it's available you can always reach out to us at support@squidhub.com to ask for users to be downgraded/upgraded.

Cheers,
Andreas

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Q: Can it be integrated with eyeson?

voravikramPLUSMar 27, 2020
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Founder Team
AndreasOverbeck

AndreasOverbeck

May 15, 2024

A: Hi Sumo-ling,

We expect to release a Zapier integration in Q2.
So if Eyeson has an integration to Zapier, that should be available within the next 3 months.

Cheers,
Andreas

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Q: I have been using Basecamp for years.

If I want to give clients access to SquidHub, do they gave to sign up for an account too? Can you please clarify how we can let or clients access projects in SquidHub?

I read the FAQ that says "Clients/guests/external members will join on the free plan which gives them access to join 2 groups and use the basic features.

If clients need to join more groups (or would like access to Premium features), then they can of course decide to upgrade themselves.'

But I guess I'm still kinda scratching my head.

Thanks

2833a57f5faa49e78d2f5161504a0319PLUSMar 26, 2020
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Q: I've purchased 10 codes, but dont have 50 email addresses.

I'm building a new company and right now it's just me. What shall I do while I wait for you to upgrade to managing users? Will be after the 60 day Appsumo return policy?

mchinsomboonPLUSFeb 26, 2020
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Founder Team
AndreasOverbeck

AndreasOverbeck

May 14, 2024

A: Hi Sumo-ling,

As mentioned in the pinned post, the codes are set to not expire.
So you can use the remaining 49 seats any time down the road.

When the user management console is up, you'll be able to add the 10 codes to your account - and you can then easily manage the upgrade/downgrade of users.

Cheers,
Andreas

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Q: 1) Can this integrate with Notejoy, Publit.

io and Salesflare?

2) I saw 'unlimited storage' but in another thread, there was mention of a cap on upload size - so there's unlimited storage but each time we can only upload a certain size?

BeithovenMar 21, 2020
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Founder Team
AndreasOverbeck

AndreasOverbeck

May 15, 2024

A: Hi Sumo-ling,

We currently don't have integration to Notejoy, Publit and Salesflare.
However, we do expect to release Zapier integration in Q2 this year.

Regarding storage we don't have a limit on how much data can be stored - however, there is a limit on the upload file size which is 60 MB for now.

Cheers,
Andreas

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Q: when will the ios app crashing on iphone 6s be resolved?

It's non-functional till the issue resolves. Also,is there anyway to make videocall work on the mobile?

araichanMar 10, 2020
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Founder Team
AndreasOverbeck

AndreasOverbeck

May 15, 2024

A: Hi Amit,

We expect to have the new release out at some point next week.

Cheers,
Andreas

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Q: Hi Sumo-lings, We just released a new feature: the activity feed inside groups.

It gives you a real quick overview of what has happened inside the group since last time you had the group open.

Coming up:
- My Tasks
- Activity Feed across projects
- The user management console
- Zapier integration in Q2

Cheers,
Andreas

AndreasOverbeckMar 2, 2020
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Q: Please help on the following: 1) How do I send email to invite guest to a group?

Clicking the icon at the top right opens dialog box > I enter name or email & press 'SEND INVITATION'. Then what happens? Do they receive invitation emails? If yes, what does the email contain? Can I not review the email before it's sent? So confusing!!

2)
When I add a To-Do, I cannot link it to a PDF I already uploaded under Files & Links. Why is this so?

3)
Any plan for whitelabel, custom domain?

AnonysomeFeb 27, 2020
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Founder Team
AndreasOverbeck

AndreasOverbeck

May 15, 2024

A: Hi Sumo-ling,

1) When you press "Send Invitation" the user will receive an email invitation which include
- your email address
- the name you provided in SquidHub
- the name of the group you're inviting them to

It also includes an explanation of what SquidHub is. That it's a collaboration hub for teams.

We don't have an option to customize the content of the email invitation as of now.
However, I have upvoted that request on your behalf.

2) To link an uploaded document to a todo:
- Open the todo
- Set the cursor in the field "Link to an uploaded file..."
- Start typing the name of the file, and it will appear in the dropdown
- Select the file and click Save

3) I have upvoted the white label request on your behalf.

Cheers,
Andreasers,

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Q: Not sure if this has been asked.

Any plan for whitelabel, custom domain?

AnonysomeFeb 27, 2020
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Founder Team
AndreasOverbeck

AndreasOverbeck

May 15, 2024

A: Hi Sumo-ling,

No worries - yes, the white label solution has been requested by other Sumolings, and I have upvoted this item on our product backlog with +1 on your behalf.

Cheers,
Andreas

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Q: Nice tool but looks a Young company (1) Video conferencing is hosted on a FREE source code (2) The video ...

recording only can be done on dropbox - which starts at around $17 per month - NO other source to record and save team meetings
(3) Layout is just average or slightly touching the average mark
(4) I have no way to see how many members in total are there in the entire teams or groups that i have created
and MANY MORE ...........................................

Before i rate you guys - what is on your road map

can you answer

961c61a5345a41a1a56e9945a047ee60Feb 24, 2020
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Founder Team
AndreasOverbeck

AndreasOverbeck

May 15, 2024

A: Hi Sumo-ling,

Thanks for your questions. Let me try to address those:

(1) Correct, we've integrated with open-source video conferencing Jitsi in order to provide a simple, eas-y-to-use and inexpensive way to have video conferences in the team. That's also why we can offer our Premium Plan for $4.99. If we were to integrate another video conferencing tool, we would have to increase the pricing for our paid plan.

(2) It's the first time we hear about the need for recording team video meetings. And again, if we were to provide this as part of the product, we would have to increase the pricing for the paid plans. So for now, Jitsi is the video conferencing tool that we've integrated to provide the video conferencing functionality. Please reach out to support@squidhub.com and we'll be happy to continue the dialog about the needs for more advanced video conferencing options.

(3) Layout is of course a subjective matter. So far, we've only received very positive feedback on it and the simplicity around the application. Again, please let us know what would make your experience better by reaching out to support@squidhub.com.

(4) You can see all the groups you are a part of in the sidebar. And inside each group, the ribbon shows you exactly how many (and who) have access to the group. I hope that answers your 4th question.

And for the roadmap - these are the next couple of features that will be released.
1) My Tasks
2) Activity Feed
3) User Management Console (to ease the way you manage your users i.e. with upgrading/removing the AppSumo codes from users).

I hope you find the above answers helpful :)

Cheers,
Andreas

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