caribinfinityQ: is this company serious
Ok first of all I am not sure that Appsumo is aware of this. Many of us bought codes for this software and now we cannot log in. Well I have news for you guys. This company changed the URL of their service to https://streannstudio.ai/ without telling their customers and then dropped their commitments to the people who have bought codes from them. I logged in under the new URL and found that my account which the company remembers has been downgraded to a free plan. I emailed the company to provide evidence of purchase and no one got back to me. SOOOO Appsumo you guys are up now. what are you going to do here???
Gio_StreannMediaInc.
Jun 7, 2026A: Hi @caribinfinity,
Thank you for bringing this to our attention.
We take concerns like this seriously and want to resolve your issue as quickly as possible.
Please send an email to [[email protected]](mailto:[email protected]) with the email address associated with your AppSumo purchase and, if available, your AppSumo receipt or order number. We will personally review your account and make any necessary corrections.
Streann has not discontinued support for AppSumo customers. We recently migrated to a new stronger-better-bigger platform and want to ensure your account was properly transferred.
Once we review your account, we'll follow up publicly with the resolution.
Thank you for giving us the opportunity to investigate.