4.6
Taco ratings
SubEasy.ai has been praised for its exceptional accuracy in multilingual transcriptions and captions, intuitive interface, and fast processing speed. Some users have mentioned occasional issues with video export and timing of subtitles. However, with an overall rating of 4.8/5 on Trustpilot and positive feedback, SubEasy.ai is a solid choice for those seeking professional transcriptions and captions. With a 60-day money-back guarantee, it's definitely worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Me encanta este producto solo le falta una pulida y queda
Tengo un video con una duración aproximada de una hora pero al momento de querer doblarlo con voces ia me sale como máximo soporta 40 minutos en ese caso sería genial que incorporen una herramienta para editar el video recortarlo y así evitar el inconveniente del máximo duración de video ahora otro inconveniente que encontré fue ya que al exportar el video ya sea en audio o en video la descarga se detiene a la mitad d l proceso esto sucede mayormente con videos largos y de vez En cuando con audios no creo que sea problemas de internet ya que tengo 500 megas de carga y descarga si en un futuro añaden conacion de voz y lipsync me subo a tier 4 si pensarlo
Share SubEasy.ai
Verified purchaser
Amazing accuracy!
I bought the product hoping to use it for some future videos that I was planning to record for my YouTube channel but I hadn't had a chance to use it yet.
Yesterday I received a bunch of files from a client in my other business that needed to be transcribed and translated. They were voice messages in Russian and they were recorded with some background noise, were not well enunciated and contained quite random colloquial verbiage. Not expecting much, I decided to try SubEasy.ai and was pleasantly shocked at how accurate the transcription was! I hardly needed to make any corrections!
I was amused however at how the transcription lacked any filler words that were quite conspicuous in the recording. When I loaded the next file, I realised why! There is an option to filter out filler words! So far I am having a good time using this excellent product!
Share SubEasy.ai
Verified purchaser
Great UI and functions, fast processing, a lot of potential!
Just tried the transcription and translation — works like a charm! Love the clean, intuitive interface that makes checking and editing so easy, and the processing speed is impressive. Would be awesome if we could move subtitles around in future updates. Keep up the fantastic work!
Terry_SubEasy.ai
Oct 8, 2025Thanks! We're developing a new feature that will give you greater flexibility in customizing the appearance of your subtitles. Stay tuned for updates!
Share SubEasy.ai
Verified purchaser
Everything It Promises: Excellent Transcriptions, Versatile Tools, and AI-Powered Features. Worth Every Star!
It does everything it promises. The transcriptions are excellent (I don’t know if they use the Whisper API, but they are top-notch). There is a considerable variety of subtitles and effects available, plus several AI tools included, such as audio cleanup and transcription translations, all in one process. Summaries, content repurposing, social media... everything is covered. I tried using the dubbing tool but encountered an error. However, I will try again later. Even with this setback, the tool deserves 5 stars.
Terry_SubEasy.ai
Oct 6, 2025Thank you for your review. We’re rolling out a new upgrade that includes bug fixes and improvements to the user experience. Could you please provide more details about the error you encountered in the dubbing?
Share SubEasy.ai
Verified purchaser
Decided to Refund
I purchased two codes and successfully activated the first one, receiving the 200 credits as expected. However, upon activating the second code via AppSumo to upgrade to Tier 2, I noticed that my previous Tier 1 plan was canceled and all my credits were removed. Currently, my account shows zero credits and is unusable.
I am uncertain about how the integration with AppSumo is intended to function, but unfortunately, it did not work as anticipated in my case. As a new customer, this has been a disappointing onboarding experience.
Terry_SubEasy.ai
Oct 9, 2025Hi Wonda.
Thanks for flagging this—and I’m sorry for the rough start. What you ran into is an AppSumo Connect workflow issue: if a Tier 1 license is already active, activating another code is treated as a fresh license and will deactivate the first one, which resets credits. The correct path is to use Upgrade Tier in AppSumo, which preserves your existing plan and credits.
This behavior is...
Share SubEasy.ai