4.6
Taco ratings
SubEasy.ai has been praised for its exceptional accuracy in multilingual transcriptions and captions, intuitive interface, and fast processing speed. Some users have mentioned occasional issues with video export and timing of subtitles. However, with an overall rating of 4.8/5 on Trustpilot and positive feedback, SubEasy.ai is a solid choice for those seeking professional transcriptions and captions. With a 60-day money-back guarantee, it's definitely worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Great UI and functions, fast processing, a lot of potential!
Just tried the transcription and translation — works like a charm! Love the clean, intuitive interface that makes checking and editing so easy, and the processing speed is impressive. Would be awesome if we could move subtitles around in future updates. Keep up the fantastic work!
Terry_SubEasy.ai
Oct 8, 2025Thanks! We're developing a new feature that will give you greater flexibility in customizing the appearance of your subtitles. Stay tuned for updates!
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Verified purchaser
Everything It Promises: Excellent Transcriptions, Versatile Tools, and AI-Powered Features. Worth Every Star!
It does everything it promises. The transcriptions are excellent (I don’t know if they use the Whisper API, but they are top-notch). There is a considerable variety of subtitles and effects available, plus several AI tools included, such as audio cleanup and transcription translations, all in one process. Summaries, content repurposing, social media... everything is covered. I tried using the dubbing tool but encountered an error. However, I will try again later. Even with this setback, the tool deserves 5 stars.
Terry_SubEasy.ai
Oct 6, 2025Thank you for your review. We’re rolling out a new upgrade that includes bug fixes and improvements to the user experience. Could you please provide more details about the error you encountered in the dubbing?
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Verified purchaser
Decided to Refund
I purchased two codes and successfully activated the first one, receiving the 200 credits as expected. However, upon activating the second code via AppSumo to upgrade to Tier 2, I noticed that my previous Tier 1 plan was canceled and all my credits were removed. Currently, my account shows zero credits and is unusable.
I am uncertain about how the integration with AppSumo is intended to function, but unfortunately, it did not work as anticipated in my case. As a new customer, this has been a disappointing onboarding experience.
Terry_SubEasy.ai
Oct 9, 2025Hi Wonda.
Thanks for flagging this—and I’m sorry for the rough start. What you ran into is an AppSumo Connect workflow issue: if a Tier 1 license is already active, activating another code is treated as a fresh license and will deactivate the first one, which resets credits. The correct path is to use Upgrade Tier in AppSumo, which preserves your existing plan and credits.
This behavior is...
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Verified purchaser
Not for Hindi Language
Value for money for languages that are getting transcribed correctly,
Not for Hindi for sure. I hope developers will work out solution for this. Or else will ask for a refund after a month or so if things are not fixed.
The toolbox is useful anyways, if not for transcripted video creation.
The developer needs to consider giving better captioning options, styling, transition effects, text effects, background color options, and so on.
Terry_SubEasy.ai
Oct 1, 2025Sorry there're no AI models for a much better Hindi transcription for now or in the near future.
But 'giving better captioning options, styling, transition effects, text effects, background color options', yes , we're working on it!
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Verified purchaser
Very accurate transcription
The transcription is very accurate for Mandarin, Cantonese, English. Highly recommended!
Terry_SubEasy.ai
Sep 30, 2025Thank you! We're continually enhancing accuracy.
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