shishiQ: questions in regards to the resellerplan
1. General: Does it scrape website URLs?
2. Are there different knowledge bases available in the reseller plan?
3. Is it possible, in the reseller plan, for clients to connect their own OpenAI key?
4. Reseller plan: Does the maximum messages-per-month limit apply to a single account overall? 5. How do you handle it if one sub-account uses more of that limit than the others?
6. Are conversations saved (in resellerplan)— is it possible to read back chat logs per subaccount?
7. There is try it out refund period on appsumo, do you also provide a refund for the resellerplan if things don't seem to align?
Thanks!
Schiocco
Edited Aug 25, 2026A: Hi there!
1. Yes, it does
2. No, they are the same
3. Yes
4. Reseller plan is not on AppSumo and work completely differently. There is no maximum messages-per-month limit for you. You pay a 10% fee of your earnings instead.
5. There is no such issue as explained in previous point.
6. Yes, you will need to ask for login details of the customer to have access to its account and conversations
7. Unfortuantely no, there is no refund period or money back for reseller plan, but we can offer licenses for PHP or WP versions at no costs up to 199 USD (the reseller one-off payment)
If you have any questions, please feel free to contact me.
Best regards
I appreciate your quick response.
To elaborate on question/answer 2. Are there different knowledge bases available in the reseller plan? As how I would use it as a reseller is others would upload their own knowledge base of their company. Since there is only 1 knowledge base could you kindly explain what the usecase is as a reseller?
As for 7.: Is there a trial period for the reseller plan?
2. Each account (user, business) will have their own account, including their own knowledge base.
7. No sorry, but we can offer licenses for PHP or WP versions at no costs up to 199 USD (the reseller one-off payment) if you do not want to keep the reseller version.