I share the concern and would appreciate some clarity, from other Sumo-lings, on the continued availability of this fine tool. I don't mind the absence of continued innovation, but worry about product performance issues and, worse, our help center's disappearing overnight.
Just checking if you or any friends still got a code left till today date :)
Q: Ok, I use this product and Sumo List Builder Form (Smart Bar)...
anyone else run into the issue where the SupportHero interface ends up UNDER the Sumo Smart Bar form - unable to close the SupportHero form :( Suggestions?
Sure, as we explained it as long as you don't use your account, we'll be able to update the domain for you at a later date. So there's no problem to do what you suggested. Just send us an email with the old and new names for the fourth account when you're ready, and we'll make the change for you.
Best,
Florian
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Q: I see that the CEO of supporthero has moved on, lately there where no updates.
Can anyone confirm, or is there any validated rumors around?
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Verified purchaser
I share the concern and would appreciate some clarity, from other Sumo-lings, on the continued availability of this fine tool. I don't mind the absence of continued innovation, but worry about product performance issues and, worse, our help center's disappearing overnight.
Q: awesome tool!
hope to see you back soon :-)
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Q: Hope you come back to Appsumo again next time...
:)
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Verified purchaser
I have 2 codes that I'm not going to use now - will sell at cost. Let me know!
I’d like to buy it... have an email?
Just checking if you or any friends still got a code left till today date :)
Q: Ok, I use this product and Sumo List Builder Form (Smart Bar)...
anyone else run into the issue where the SupportHero interface ends up UNDER the Sumo Smart Bar form - unable to close the SupportHero form :( Suggestions?
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Q: As I bought 4 in total I have used 3 on the subdomains that I plan to use.
What about the 4th one of i don't wish to use a subdomain now as we haven't decided the name of company and I take for example.
Shahid.supporthero.io
Can I change the subdomain to any other subdomain in future as we aren't going to put any data on it?
As will not effect us with seo since we don't put any information
ac543f422f7c4d42a5d0a66b40dc3a0e
May 15, 2024A: Hi Muhammad,
Sure, as we explained it as long as you don't use your account, we'll be able to update the domain for you at a later date. So there's no problem to do what you suggested. Just send us an email with the old and new names for the fourth account when you're ready, and we'll make the change for you.
Best,
Florian
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