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SwiftReply

Create, manage, and share canned responses with just one click

Sold out

Fielding the same questions from customers over and over again can make you feel like you're trapped in a time vortex. ("Nothing's changing, except my attitude.")

Which means you’re either literally typing out the exact same messages, or saving a bunch of cookie-cutter responses somewhere in your notes.

Imagine if you could ditch those half-baked solutions and switch to a tool that lets you instantly access canned responses.

Meet SwiftReply.

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Featured on FiveTaco

TL;DR

too long didn't read
Share custom responses and templates with your team to boost reply rates across the board
Create, manage, and use canned responses with the click of a button

At-a-glance

Overview

SwiftReply lets you create unlimited canned responses, so your team can instantly reply to any customer or lead.

SwiftReply lets you create, manage, and share canned responses from any workspace in just one click—no integrations needed.

You can set up hotkeys to launch a searchable directory of all the canned templates that you create in any workspace.

This tool also integrates seamlessly with any ecommerce website, social media platform, or email provider. And it’s available on iOS and Android!

Canned responses

Set up hotkeys to quickly pull up the right canned response for any interaction.

Tailor responses using smart placeholders and variables, so you’re not stuck customizing every single detail for individual customers.

You'll be able to customize the look of any variable, including custom variables or time and date variables.

With any variable, SwiftReply makes it easy to choose predetermined text and whip up responses in no time.

Variables

Set up dynamic variables that let you create personalized canned responses fast.

When you give sales teams quick access to saved responses, they’ll be able to streamline support and sales conversations.

That’s why SwiftReply lets you add unlimited team members to workspaces and share templates designed to boost response times.

You can even grant different user permissions for using, editing, and adding responses based on individual roles.

Shared workspaces

Share your workspaces and canned responses to keep your team on the same page.

Whether it’s a quote, proposal, or email, SwiftReply lets you customize any template with advanced formatting, colors, and links.

You’ll be able to create tags that sort templates and categorize them by theme or topic across multiple workspaces.

And since there are no storage limits, you can add unlimited images, tables, or videos to your canned responses.

Best of all, SwiftReply lets you access any template right from your phone and respond to customers across any channel.

Mobile templates

Boost your productivity every day with canned responses right at your fingertips!

When you're manually responding to tons of customer queries, you're just one copy-paste mishap away from disaster. ("Hi NAME! We definitely value you as a customer."

With SwiftReply, you can manage your own canned responses and share them on any platform, right from your phone or favorite browser.

Say more and type less.

Get lifetime access to SwiftReply today!

SwiftReply

SwiftReply

Swiftreply.net

Updates from SwiftReply

First post from Founder

Posted Oct 6, 2022

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Questions
Reviews

Questions & Reviews

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Showing 5 of 82 questions

Q: Hi, is this app still being supported?

I can't figure out how to delete shortcuts and they are wreaking havoc when trying to be productive. So much so that I had to disable the chrome extension.

ClayEdwardsPLUSJan 15, 2024
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Q: Having problems trying to change the hot key for opening the searchable templates as it is set to SHIFT+L ...

and we are no longer able to type a capital L , we need this resolved ASAP. otherwise we will have to remove the extension and contact appsumo to get a refund.
The shortcut were automatically defined when we logged into the app.

big_worldPLUSJul 10, 2023
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Helpful?

Q: We have two problems on the chrome extension : An enormous lag, we have to deactivate it each time because our browser become unusuable.

And second we cannot change the hot key on the admin.
Do you have any info on it ?

vivawebMay 31, 2023
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Q: havent managed to get this to work for some reason?....

can anyone help ?

ReynardMhlahloPLUSJan 16, 2023
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Founder Team
Ali_Boukaroui

Ali_Boukaroui

May 15, 2024

A: Hello,

I would love personally to help you quickly understand all SwiftReply new powerful features: https://calendly.com/swiftreply/welcome

Thanks!

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Helpful?

Q: My team is not able to accept invites or even access the software.

My developer is in India and the site won't even load for him. What is the issue and have fast until this is resolved?

By the way, there is no way to put in a support tickets on the actual website which is strange.

rodmellstoPLUSDec 6, 2022
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Founder Team
Ali_Boukaroui

Ali_Boukaroui

May 14, 2024

A: Hello Again,

The website is working perfectly. I would love to get a new call together so I can understand your issue

https://calendly.com/swiftreply/welcome

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