a69b2b2c5a7a4244a185d5197ca91a84PLUS
Jan 30, 2026
Q: RE AI CHATBOT
Do we have the ability to turn off the AI chatbot but still have the conventional non-ai chatbot, ready for livechat with a person or for filling in contact details? I assume it still ques the customer communications into the backend into TD for an agent to respond to.
Founder Team
Nime_WPSubscription
Feb 1, 2026A: Yes, you can turn it off, and it will be ready for live chat with a person. Once a human agent replies, the AI chatbot will automatically turn off.
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