carrie75Q: Agency and Team member clarification
Hi TidyCal.
A couple of questions:
#1 From reading reviews, it looks like if I buy an agency plan and I have a team member, she will need to buy the $29 life time subscription to be a team member with me. Do I also have to buy a $29 dollar subscription on top of my Agency lifetime?
#2 Once I have both of us on the plan, can we have people book us separately and together? So if a client wants to meet with both of us, they can choose that option and see the times we are able to meet together?
#3 It looks like you have been changing the features and deals with this. If I buy the agency now, how do I know that I won't be charged in the future for things that I am getting free now? I am thinking of things like being able to book 2 team members together for a meeting, and being able to have a sign up for a webinar that we are hosting...
Luka_originals
Sep 28, 2026A: Hello, thanks for reaching out!
No, you don't need to buy anything on top of Agency Lifetime. Agency includes everything in Individual Lifetime plus the team features, and your team member doesn't need a paid plan either: she can join your team with a free TidyCal account, and on your team's booking types she gets your plan's features (her own personal booking types follow her own plan). Agency bought today includes up to 4 team seats, counting you.
Yes to both. Each of you keeps your own booking types, so clients can book either of you on your own, and for joint meetings you can create a team booking type set to Collective, which only shows the times when both of you are free. For your webinar, group bookings (several people booking the same slot, up to a capacity you set) are included in Agency too. Team booking types are covered here: https://help.tidycal.com/article/742-team-booking-types
On future changes: when the Agency deal changed on 1 September, people who had already bought it kept the limits they bought, and the new limits applied only to new purchases. One charge has been added to the lifetime plans, including Agency: a 1% platform fee on payments you take through Stripe, which your bookers pay by default. If you'll be charging for sessions, that's worth knowing up front: https://help.tidycal.com/article/1069-does-tidycal-charge-a-fee-on-payments
If you have any other questions, feel free to reach out to us at [email protected] and we'll be happy to help!
Verified purchaser
So I bought the agency, I am really liking the functionality and when you said I could add team seats and the person would get my team features I was excited. However, it seems she can not link a zoom account to her bookings and there are some other features that are unavailable to her that are available to me. Is this a mistake, how do I unlock those features for my team member?