rec28Q: Hello re: HOW TO FIX tidycal recaptcha verification failed please try again
We're getting the recaptcha verification failed please try again when people are trying to book in our calendar. What could be causing this and is there a fix? Thanks
Luka_originals
Mar 23, 2026A: Thanks for reaching out, everyone!
This was a known issue that has since been resolved. If you're still experiencing reCAPTCHA verification failures, please try the following:
1. Clear your browser cache and cookies, then test again
2. If the issue persists, toggle reCAPTCHA off and back on in your booking type settings
If it's still not working after that, please reach out to our support team at [email protected] with your account email and a link to the affected booking page, and we'll investigate right away.
Thank you in advance.
Verified purchaser
BTW: Please check your SPAM/JUNK folders because I have sent several emails in the past to [email protected] and have NEVER received a response. Thank yoU!
Have you received a reply from our team?
Im also having exactly this same problem. I have always used recaptcha without a problem, but today I tested it and it wasn't working. I had to disable it. Any fix?
I am also having this issue. It seems that disabling the reCAPTCHA does not really fix the problem; it only masks it. I hope that disabling it will not cause all sorts of fake bookings now.
Are you working on a fix for the reCAPTCHA failure issue? Turning it off just leaves us vulnerable to spam bookings.
I started having the same issue just today (or at least I realised today, the last call i got booked was 2 days ago!)
Yeah, I lost out on a meeting earlier because reCaptcha failed