I need clarification about agency plan

Question

I am considering purchasing the agency plan, which allows for an unlimited number of team members, which is quite appealing. Could you please clarify the distinction between calendar connections and calendar integrations? If team members are indeed unlimited, will each member receive their own calendar integration? I am contemplating this in relation to my clients. As a web developer based in India, I aim to incorporate this feature into the landing pages of my clients. Would it be possible for me to embed this form for their use?

Natasha_originals · Answer

Hi ishainfo,\u000a\u000aThank you for your interest in the TidyCal Agency Plan — happy to clarify how it works.\u000a\u000aThe Agency Plan is designed for internal team use only — meaning it\u0027s built to manage your own team members, not for managing clients externally. \u000aIf you\u0027re looking to use TidyCal as a tool to manage bookings for your clients as part of a service you provide, the Agency Plan is unfortunately not designed for that purpose.\u000a\u000aA few additional clarifications:\u000a\u000a✅ You can invite unlimited team members, but they remain on their own account levels. Free account members can still be part of the team, but certain features (like Google Meet or accepting payments) require a personal plan upgrade for each member individually.\u000a✅ Calendar connections refer to the number of personal calendars you can connect within your Agency account — the Agency Plan allows up to 25 personal calendar connections in total.\u000a✅ You cannot use the Agency Plan to create accounts for your clients or resell booking pages for external businesses.\u000a\u000aIf your clients want to use TidyCal themselves, each would need to have their own separate TidyCal account.\u000a\u000aI hope this clears things up! \u000aWishing you a great day and sending kind regards! 🌸

a14e1a9779e24aa881899e1e8471d4ae · Answer

If this is for one internal team, why are you calling this an Agency Plan, which is essentially managing multiple clients? All agency questions here highlight this! Rename this pls.

jeffmistretta · Answer

If I have 200 internal members to my team, are they limited to 25 calendar integrations each or in total? if its 25 in total, can I purchase more? Most likely only a few will end up using this, but I want to know my ability to scale. Also, Is there a team leaders calendar that will show availability to consumers and then round robin to my team members ?

Luka_originals · Answer

Hi, thanks for reaching out!\u000a\u000aHere’s the breakdown:\u000a\u000a1. Calendar Connections vs. Calendar Integrations\u000a\u000aA calendar connection is when a user connects their personal Google, Outlook, or Apple calendar to TidyCal so bookings show up and availability is synced.\u000a\u000aA calendar integration refers to the ability to connect with tools like Google Meet, Zoom, or payment processors (Stripe/PayPal) for paid bookings.\u000a\u000a2. Agency Plan team members\u000a\u000aThe Agency Plan allows you to add unlimited team members.\u000a\u000aEach team member can connect their own calendars (Google/Outlook/Apple) to manage their availability.\u000a\u000aHowever, Pro integrations (Google Meet, Zoom, Stripe, PayPal, etc.) are only included for the Agency account owner. If team members want to use these integrations in their own personal booking types, they would need their own Pro upgrade.\u000a\u000aOn the other hand, for team booking types (round robin, collective, dedicated team pages), the Agency owner’s Pro features apply and cover the team’s shared bookings as it will use the owner\u0027s connection to Google Meet, Zoom, Stripe, PayPal, etc.\u000a\u000a3. Embedding for client use\u000a\u000aYes, you can absolutely embed booking pages (both individual and team pages) into your clients’ landing pages.\u000a\u000aEach booking page comes with an embed code (iframe) that you can drop into your clients’ websites.\u000a\u000aThis means you can manage the Agency workspace, create booking types for each client/team, and embed them where needed.\u000a\u000aHope this helps.

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