If I cancel a paid for appointment, is a refund automatically issued? If not how do I do this?

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Natasha_originals · Answer

Hello headcoach6,\u000a\u000aThank you for your email. We are happy to assist and explain.\u000a\u000aYou are handling all PayPal and Stripe refunds from your PayPal and Stripe accounts. \u000aIf you use TidyCal Payment, which is essentially Stripe Connect, refunds are handled by our team.\u000aIn case you are using TidyCal Pay, please send all refunds that need to be processed to us, and we will pass them on to the development team, who will take care of that for you.\u000aYou may reach our support team at support@tidycal.com.\u000a\u000aThank you and kind regards from the Team Originals!

samliew · Answer

apparently not. you\u0027ll have to go to your payment provider (e.g. PayPal), and manually refund the transaction.

Luka_originals · Answer

Hi Sumo\u002Dling, \u000a\u000aThe refund is not automatically issued\u003B you will have to manually refund your payment in either PayPal or Stripe.

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