MsJ_WarnerQ: It's All 404 Pages! Clients can’t book or pay me. Has anyone else experienced this? HELP NEEDED!
Hi Team, 5-year customer here, lifetime plan holder, and I actively refer people to TidyCal. I love this product, which is why I need help FAST.
As of today, every single one of my booking links is returning a 404 page — including my website embed. Clients cannot book or pay me right now.
Here’s the sequence of what happened:
1. Updated titles on 5 booking types
2. Toggled Website booking page ON then immediately back OFF
3. Got a "file cannot be saved" error on one edit — but changes saved when I checked in a second browser
4. After that — everything 404
Dashboard and back office look completely normal. Profile URL is unchanged. Payment processor unchanged. But every public-facing link and embed is broken.
Could not find a direct support contact, so posting here. Profile: tidycal.com/91GRIT. Actively losing revenue — please help.
Luka_originals
Jun 8, 2026A: Hello, and thank you so much for flagging this. I'm so sorry for the scare and the disruption to your bookings.
Good news: we found the cause and your account is fully restored. An automated safety check misfired and temporarily flagged your account, which is what made every public booking link and your website embed return a 404 page while your dashboard still looked normal. We've reversed that and added a safeguard so it won't happen to you again. Your booking pages are live again now (please refresh, and clear your browser cache if you still see the old page).
If you spot anything still not quite right, email us directly at [email protected] and we'll jump straight on it. Thank you for being such a loyal, long-time supporter of TidyCal. We really appreciate you, and again, our apologies for the stress this caused.