Tiny Talk Reviews

Overall this is a great product and I am glad I got it. Make sure you provide the chatbot with the proper training material (pdf, csv, url pages etc). It's only as good as you train it!
Oscar has been great with helping to get my chatbot setup and even offered tips and advice on my website. I had some issues with scraping and adding resources and he was a great help with timely support.

I bought Tier 7 because after a free trial (and comparison with several other chatbots) I considered tiny talk to be the most practical, best, and feature-rich on the market.
I am extremely satisfied with the UI and the overall operation.

However, there are a few limitations I am currently trying to deal with:
1. Unlimited bots with Tier 7 is great. But how are you supposed to manage all support centers with just one login? I also don’t see any option to buy extra seats. I don’t agree with the statement that, for example, offering 5 extra seats would quintuple the support volume for tiny talk. Because I would set up the chatbot and the seats for my customer. So they would turn to me for any support. At best, they barely know anything about tiny talk.
2. Speaking of that: Without a custom login domain and a unique logo in the dashboard, tiny talk basically cannot be resold. Every customer would see the tiny talk price list directly. So unlimited chatbots are actually pointless, since who alone has infinite use cases just for themselves? So full white labeling wouldn’t even be necessary. Just login via the chat domain and a different logo.

Please clarify these points for me.

If these can be resolved, I would of course be willing to adjust my review.

I had bought 6 codes, now only one code is still active, all the others have been cancelled. I wrote to support twice, no response. I searched the website for an imprint, address or telephone number, but found nothing. The business behaviour is dubious.
Update: The Tina talk team have corrected the error with the codes. Due to the inconvenience, I only give three stars.

If you need a tool that will quickly deliver a well trained AI chatbot to your website or application, Tiny Talk is a great tool offered as a great LTD.
The good:
Well organized features:
- Intuitive Settings
- docs and websites for Knowledge Base
- Available messenger brand customization
- Chat history review through internal Help Desk
- Playground testing
- Leads saved to contacts list
- 3rd party integrations and webhooks

What I wish we had:
- A way to save leads into a spreadsheet in specific google drive location, or similar external place. I don't want team members to have to access my tiny talk account just to check if we have new leads.
- A way to send out email notifications to team members when a new lead has been acquired. Again, I don't want team members to have to access my tiny talk account just to check if we have new leads.
- A nice to have but way beyond the required scope: It would be amazing if the chat would allow for links to external product pages showcased from a chatbot's home page feature, and it would be a dream if a user could ask for recommendations and the chatbot would present links with images.

Overall, this is one of my favorite deals from Appsumo.
Thank you, Tiny Talk team!

TinyTalk.ai has been a game-changer for my course platform, allowing me to create intelligent, responsive bots that support learners in a truly personalized way. While it's often positioned as a customer support solution, its flexibility makes it ideal for educational use cases as well. The ability to integrate multiple LLM models gives me the freedom to tailor each bot to my specific needs, and the results have been outstanding. Most impressive of all has been the support—Oscar’s guidance and responsiveness have made a huge difference in getting everything set up just right. Highly recommended for anyone looking for a powerful, adaptable conversational AI tool.