Trafft Reviews

Personally, I previously founded a startup that specialized in scheduling medical appointments, and I was involved in its development for four years.
Although that venture was a real commercial success in my country, I was immediately impressed by the robustness of the appointment engine built by the Trafft team. That’s why, even though I’ve already had 25 licenses for the past 2–3 years, I decided to purchase 200 additional licenses
So yes, I've noticed the slowdown in development, but I remain confident in the team given what's already on the table.
Do I really need to show the ARR generated by the use of 200 licenses?

Thank you very much for the opportunity to use your software. It’s an amazing product, and for those who are creative with it, there’s real potential to generate strong revenue.

I’ve already applied it to two industries and I’m currently making around $8K per month—with many more opportunities ahead.

Looking forward to continuing to grow with it.

I’ve been using Trafft for my booking needs as a solo user with a single service, and honestly, it’s been a very smooth experience.

My setup is quite simple – I don’t run a complex operation with multiple layers of staff or advanced workflows – and for these “basic” needs, Trafft delivers exactly what I need without any friction. The interface is clean, intuitive, and I was able to get everything up and running quickly without needing tutorials or support.

What I appreciate most is how straightforward everything is. Managing availability, bookings, and services just works, and it saves me a lot of time compared to more complicated systems.

The only downside I’ve noticed is that the iPhone app can sometimes be a bit slow when logging in. It’s not a dealbreaker, but it’s worth mentioning. I do hope the app becomes a bit more “native” over time, rather than feeling like a direct mirror of the mobile web version.

Overall, I’m very happy with Trafft and would definitely recommend it to anyone looking for a simple, reliable booking system without unnecessary complexity.

The development of this platform is upto to the wills and fancies of the trafft team and the customer requests are not considered most of the time. There is not much development happening recently and that is a real "warning sign of what is about to come". They can for sure improve the look and feel of the UI to modern look and simplify the UX. The Razorpay integration requested by many users here will help the Trafft to reach a market of more than a billion people. In today's world of vibe coding, if they are still giving reasons for why they can't do this, and not fixing the bugs mentioned by other users here then the future of Trafft is not difficult to predict.

While Trafft initially showed promise as a professional scheduling solution, the current user experience has become increasingly frustrating. There is a growing sentiment that the platform has reached a standstill, leaving many to question whether it is still being actively maintained or if it has been effectively abandoned.

Key areas of concern include:
• Lack of Communication & Support: Support response times have plummeted, with many inquiries going unacknowledged for weeks. There is a total lack of transparency regarding the product roadmap, and users feel ignored as feature requests are sidelined without explanation or clear timelines.

• Stagnant Development & Unresolved Bugs: Critical, "deal-breaking" bugs—including those affecting core scheduling logic like double-booking—have remained unresolved for months despite being confirmed by technical teams. The lack of meaningful updates or new features since late last year suggests a lack of investment in the software’s growth.

• Missing Industry Standards: Essential features that are considered standard across almost all competing booking platforms remain absent. This lack of core functionality makes it difficult to rely on the software for professional scheduling needs.

• Neglect of Early Adopters: There is a distinct feeling that those who supported the platform early on are being overlooked. The focus appears to have shifted toward generating new sales through fresh promotions rather than supporting and rewarding the existing user base with the updates they were promised.

Final Verdict: It is difficult to recommend Trafft for professional use at this stage. Until the team demonstrates a commitment to resolving critical bugs, delivering on long-promised features, and improving their communication with the community, the platform remains a risky investment for any user looking for a reliable, long-term solution.