Transcript.LOL Questions

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PollardProfessionalServicesPollardProfessionalServices
PollardProfessionalServices
Jul 15, 2026
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Q: Any reason Unlimited Transcription is turned off for Tier 3 purchase?

Hi Transcript.LOL team,

I had to do a couple of transcriptions lately, and I realized that I'm getting feedback that I've hit my limit and need to pay a monthly subscription or a monthly top-up.
Please, how is this?
I thought tier 3 was unlimited, and also my plan is tier 2, but I actually purchased tier 3.

Can someone help me check this and enable me to continue with transcriptions?

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1
vitmagvitmag
vitmagPLUS
May 22, 2026
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Q: Setting max words per line / subtitle-style line breaks

Are there workspace settings to control this? My preferred rules:
- Max ~7 words per line before a break
- Break only at natural pauses: sentence ends, commas, or conjunctions (and/but/so/then)
- Never split a phrase mid-clause — e.g., "near-infrared spectroscopy" must stay on one
line
- Never separate a subject from its verb across two lines
- Hyphenated compounds always on one line
...

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0
0f9633c3e83f4a509112bd45bd32a5240f9633c3e83f4a509112bd45bd32a524
0f9633c3e83f4a509112bd45bd32a524
Jun 4, 2025
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Q: Why are you not allowing AppSumo customers to update their email address?

Allowing a user to update their email address seems like a basic feature.

Why is the option to update my email address not allowed, because I'm an AppSumo customer who supported your launch?

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5
aR39681aR39681
aR39681PLUS
Jun 2, 2025
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Q: Why are we being asked to upgrade for removing branding?

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7
greg1usagreg1usa
greg1usa
May 31, 2025
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Q: Remove Transcript LOL Branding

Could you please clarify why the system is now asking for a new subscription to remove the Transcript LOL branding for Tier 4 users? This hasn’t happened before, so I’m wondering if this is an intentional update or possibly a glitch. Thank you!

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5