TruConversion Questions

Showing 1 - 20 of 600 questions

Q: Credit

Look me use credit?

driveformazione1PLUSDec 20, 2024
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Founder Team
Fawwad

Fawwad

Dec 21, 2024

A: Thank you for your questions.

Please reach out to us at support@truconversion.com and share your queries with detailed information so our support team can assist you effectively.

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Q: Website Down

I'm getting a critical error trying to access your website. Any idea what's going on?

andre_ascotPLUSDec 17, 2024
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Founder Team
Fawwad

Fawwad

Dec 19, 2024

A: Thank you for bringing this to our attention.

The issue has already been resolved, and the website is now working smoothly.

For any questions and queries please connect at support@truconversion.com

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Q: Can TruConversion Past Source data to hidden form fields?

Can TruConversion Past Source data to hidden form fields?
I'd like to be able to include a hidden form field that passes on what source they came from. Since TruConversion tracks this, can it be dynamically inserted into a hidden form field? If so, how?
Thanks in advance.

ICantlePLUSDec 16, 2024
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Founder Team
Fawwad

Fawwad

Dec 18, 2024

A: Thank you for the questions.

Right now TruConversion does not support hidden fields tracking.

For more questions please connect at support@truconversion.com

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Q: Clarity vs Truconversion

Im using Clarity and happy with it. What is the different between Clarity and truconversion. Do you have a page that explains that? Thanks

AlberoDec 11, 2024
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Founder Team
Fawwad

Fawwad

Dec 12, 2024

A: Thank you for the questions.

Before we get into the weeds, here are the four key differences between TruConversion and Clarity:

- TruConversion lets you hear directly from users: don’t just look at what your users are doing—find out whythey do it, so you can understand the whole picture. Clarity doesn’t let you collect user feedback.

- TruConversion is built for teams: an insight is only...

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Q: Can I track a funnel with sales & order page on different websites?

Hi!

I have a salespage on my own domain/website, and the order page with upsells is hosted on a thirdparty domain name. Can I track all kind or metrics, analytics and such in this setup as well for this funnel? Thank you, Steven

Steven-VDec 7, 2024
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Founder Team
Fawwad

Fawwad

Dec 8, 2024

A: HI Steve,

Thank you for asking the questions.

Yes, you can track visitor activity under TruConversion tools from sub-domains or cross-domain as long as TC tracking code is installed.

Subdomain/Cross-domain must have the primary domain tracking code. The following article will be helpful to understand the Cross-domain/subdomain....

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