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Q: When will the lifetime offer be available again on Appsumo?
I would like to become your customer but there are no active offers. I look forward to your answer.
Natalia_TrustMate
Jul 12, 2024A: Hi there! Thanks so much for reaching out. Unfortunately, our AppSumo deal has ended, but please contact us at support@trustmate.io. Let us know what you need, and we'll find a way to help you out! 😉
Best,
Natalia
TrustMate Team
Q: Hi, does this work only for DTC stores or can it be used for software user reviews as well?
Please share some relevant use cases on software.
Q: After a Shopify purchase, it will take time for the product to be shipped and for the customer to receive it.
Right now, we have an automation email campaign that keeps the customer updated on when the product will arrive, etc.
I would only want to send a request for a review AFTER we know the customer has received the item. Is there a way for us to trigger a WEBHOOK so the review email can be sent at the right time within our email campaign or can we just add a dynamic variable to a URL embedded in the "ask for a review" email in the email campaign?
Q: Are you planning on adding video as a review option?
Pawel_TrustMate
Jul 8, 2024A: hello Mate!
we already have this option :) You can add review with text, photo and video :) You can also attach link to youtube or any other popular platform.
All the best!
Q: Could TrustMate be used on platforms like BlogHunch, Lindo AI, and Blogger.
com (the latter being very important)? How would that be done?
Pawel_TrustMate
Jul 8, 2024A: hi there,
we don't have this integrations yet :(
Verified purchaser
Is this in the roadmap?