Unmixr AI - Text to Speech, Speech to Text, Audio/Video Dubbing Questions

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Q: very confused....

Hi. I redeemed 2 codes many months ago but literally give up after getting nowehrr. I'm repeatedly redirected to the appsumo redemption page and an upsell to add more codes? I cant seem to do anything with the 2 codes I have so why buy more??! Specifically:
1. Voice cloning -y invalid request before anything gets done.? What does it actually mean?
2, doc translation says 0 credits.but I think doc translation is included, no? Plan 2 states "Translation and text transformer, Import Documents in Voice Studio"
3. Does API work and included in plan 2? Again, I get the "invalid request" immediately. API credits = 0. Is it included?
I think theres terminology used in the plan description thats very close to terminology used in the app but they don't have the same meaning, so could you please help clarify? ๐Ÿ™๐Ÿฝ

dan177PLUSJun 2, 2025
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Q: "Failed to generate audio." "Your request has failed invalid pattern."

I purchased code 4. When I use a single voice, there is no problem, but when I add a dual voice, these problems appear.
"1. Failed to generate audio." "2. Your request has failed invalid pattern."
I am having a lot of trouble with this issue. Please give the correct solution.

107165837327386828216Jun 1, 2025
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Q: Premium and Multiligual voices

Do we get Premium and Multilingual voices in Tier 1 or Tier 2?

addy.rehman.uaeJun 1, 2025
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Q: voice cloning

hi, i have tier 3 and i'm about to test out the voice cloning,

1. can we purchase more one time credits if i run out of my 50K monthly voice clone allowance?

2. i read that i get 2 cloned voices, can i delete a voice and re-do a voice if need be - my use here is that i'm improving my vocal and i'll likely be able to upload a better file.

3. do cloned voices get ability to change tone, speed etc?

4. if not will tier 3 and 4 get all future updates to voice cloning for such abilities?
as tech gets better, and any plans to increase our limits, as i feel i might run out 50K fast (no issue buying more addons of course)

overall, very happy software, working great,

5. any plans to add ai automation, for example, upload text or a doc and have unmixr auto change speed, tone for more realistic TTS output.

thanks.

KnightBizMay 30, 2025
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Shariful96421

Shariful96421

May 31, 2025

A: Hi KnightBiz,

1. Yes, you can purchase more voice cloning credits.
2. We do not allow deletion to prevent misuse. If you have any legit use case kindly let us know at support@unmixr.com. We will support you.
3. For cloned voices, you can now customize the volume only. More customization is coming soon.
4. We have added many features/benefits after our initial offerings. You will have access to enhancement/updates. Thanks and glad that we could serve you better.
5. Current, working on auto select voice characters to different paragraphs while importing script. Your idea is great and we will look forward to it.

Let me know if you need any support.

Regards,
Shariful

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Q: Adding More Codes

Inside my Unmixr AI dashboard, there is a section labeled 'Redeem AppSumo code. I have two now codes and wanted to max to 4 codes. But, the dialogue box there says: You can redeem maximum three codes. So...
1. Can I buy 2 more and max my account?
2. When I tried to use the "clone my voice" option. I got a message: "You have reached the limit." Is there a problem with that?
3. Are Animation Voices included in 3 and 4 code plans?

2adf509e130d4efebd5b32d63b88c70fPLUSEdited May 29, 2025
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Founder Team
Shariful96421

Shariful96421

May 31, 2025

A: Are you able to redeem more codes now? We allow upto 4 codes.

Regards,
Shariful

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