4.6
Taco ratings
Customers are all about Vento, praising its seamless screen recording, easy re-recording feature, and quick upload time. There are a few hiccups like occasional lag in processing videos and the need for more advanced editing features, just small bumps on the road. Weighing the raves against the occasional grumbles, Vento is hitting the mark and is a solid buy for those in need of a reliable screen recording tool. Plus, with a 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Life saver, but i has serious technical issues
1. Audio is 50% quieter when you re-record a part
Steps to reproduce: Record some amount of time. Stop. Start part 2 by replacing part of the previous recording (as if you fummbled a word). Now Part 1 has ~50% lower audio and Part 2 is ear raped to hell.
2. It impossible to re-record more than 2 parts.
It's ok if i need to stop the video and start it again from a previous point (ex: i forgot what
to say). When I do it the 3rd time however, it loads indefinitely.
3. Trimming a video should NOT remove my transcription edits - wtf
Please fix these serious tech issues. I recommended to all my friends because it is a life saver. WIll change rating when u fix.
Windows 10, Latest Chrome, Recording on Whole screen 4k on Gtx 1050
chris4947
Mar 18, 2025Hey There! Sorry you had this issue. We had a bit of challenge with a re-record process after a new feature we released. This should be fixed now. Happy to go over the audio loss on your second re-record if you want to reach out to chat support!
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Verified purchaser
Useless for my needs
Sadly, it completely freezes my Chrome windows whenever I attempt to record a WordPress backend page. The pointer vanishes and is replaced by the text cursor (which doesn't allow for any clicks). I had to force Chrome to close in order to exit... it's too cumbersome and frustrating for me :(
chris4947
Mar 11, 2025Hey there! Sorry you had this issue. Did you try closing out unused browser tabs and restarting your browser? Since we’re a browser based tool, we require some of you browser resources to operate. In addition, do you have the latest chrome update? Happy to help you these issues via chat support!
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Verified purchaser
Screen distorts when resizing, runs lousy on my computer.
I've been looking for an alternative to Loom and Komodo, but this just ain't it. It slows your computer down to a crawl (except my PC, but Macs--fugetaboutit, too slow). No only that, if your testing out responsive screen sizes, and frequently have to resize windows during videos, this'll drive you mad. The screen distorts and bugs out when resizing. Doing a return, unfortunately. I'm glad it worked out for others.
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Verified purchaser
Good but only if you need to record in your browser
I need to record more than just my browser. I love the idea of a rewind and re-record, but I need it to also work for my entire desktop.
chris4947
Mar 3, 2025Thanks for feedback Catrina8. We do allow users to record their entire desktop. However, I'm wondering if you were having issues with specific application on your desktop or something else? You can select whether you record a tab, entire browser or entire screen (which includes your desktop). Happy to help if you want to reach out to us via chat or hello@vento.so. Thank you@
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Verified purchaser
5 Tacos Great Tool- 5 Tacos- Great Alternative to Loom- 0 Tacos Support isnt so great
I would give this 4.5 tacos. 🌮 (no quac or lettuce) ;)
I was looking for a Loom alternative and found it. It works great!!! I actually see this tool giving Loom a run for its money!!!
The learning curve is ok if you are a DIY-er to figure it out. (It isnt hard--just play around but there really are no instructions that I found in regard to what I was looking for. Figured it out myself. )
I reached out to support multiple times via the chat button on the page and one time via email to ask questions. While waiting for a reply I figured out the questions myself but one question still remains that I cant figure out myself yet nor have I found the answer on the FAQs. (note, the "faqs" are on the landing page in general). There are not any suitable tutorials or sections for tutorials--at least none that I was able to find. 👿
This is an AWESOME tool otherwise.
My suggestions would be to create a better navigation for the user of the tool, get support up and running, (maybe even add a place for paying members to gather to support each other that are having the same questions) , and a tutorials/KDB section.
As of this review, I have had no response 😢to my Chat and email for support since purchase.
chris4947
Feb 24, 2025Hey There! Sorry about the support issue. We've had support challenges as we've had tool issues and the last couple of weeks we've had extended vacations for some of our teammates. We'll get the support issue cleaned up in the future.
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