ViewFi Questions

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Q: Gumlet integration

Hey Team!

Is it possible to connect a video hosting tool like Gumlet with Viewfi?

How does or would that work? Which limits would apply?

With Gumlet you have different possibilities to embed or share your videos. They are an amazing company and many Sumolings have invested in them.

They would be a perfect integration for Viewfi (if not already possible).

Thanks for your feedback!

rrrootsPLUSDec 4, 2024
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Founder Team
Marcus_Viewfi

Marcus_Viewfi

Dec 6, 2024

A: Hello!

Thank you for reaching out and for your suggestion about Gumlet integration.

Currently, ViewFi does not support direct integration with Gumlet. However, we appreciate your feedback and recognize the value this could bring to our users. We might include it in our product roadmap.

In the meantime, ViewFi supports direct video uploads and integration with YouTube and Vimeo.

Feel free to ask if you have more questions.

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Q: Would you mind sharing what's the video player used on your website?

Could you let me know which video player is used on your website?
It's quite impressive, and I'm interested in having a similar one.

SaaS-PTPLUSJan 13, 2025
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Founder Team
Marcus_Viewfi

Marcus_Viewfi

Jan 15, 2025

A: Hi there!

Sure thing. We use arcade.software. It's quite useful for tutorials.

Best,

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Q: NFT to prove being eligible for future rewards

Hey, if I let users claim their NFT after watching a video, can I use your platform also to directly airdrop vouchers to the wallet where the NFT is stored and verify it and burn the voucher after they used it?

100690912016006240057PLUSJan 20, 2025
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Founder Team
Marcus_Viewfi

Marcus_Viewfi

Jan 20, 2025

A: Hi there!
Great question. Can you please share your email address or send a message to support@viewfi.io? I will double-check this info with our tech team and get back to you as soon as possible.
Thanks.

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Q: How do ad formats and distribution work?

Your site and appsumo offer are very vague about how ad formats and distribution methods actually work. I understand that you offer embed code and a link that points to a page is that basically all you have right now?

This offer talks a lot about Ad Formats but your docs say "ViewPlay is an enterprise option and you will need to contact our team for further support." Is ViewPlay included in these appsumo plans?

how does it work to embed inside email campaigns?

how does sharing on social work? I imagine you can't track views on social sites themselves but only link out from social to the platform with the embedded video, right?

Paid Ads: In your deck (https://docsend.com/view/45wu4wgc9p26eaen), you show a screenshot of an embedded campaign on social, but the View Demo you link to from there doesn't mention or show social at all.

15ea27b73e5042d4878fcbfdc69137bePLUSJan 20, 2025
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Founder Team
Marcus_Viewfi

Marcus_Viewfi

Jan 20, 2025

A: Hi there!

Thank you for your interest. I'm happy to provide clarity on each point.

Ad Formats and Distribution:
Currently, we offer:
a) Embed code: This allows you to integrate the campaign (video player) directly into your website.
b) Shareable link: This creates a dedicated URL for your campaign and can be shared across the web.
c) QR Code: Generate and distribute the campaign with the QR code
d) Floating widget: Embed a floating widget on the bottom left of your page

Correct. ViewPlay is exclusive for enterprises and it is not included in any AppSumo Tiers. If this interests you, we can talk :)

Email Campaign Embedding:
For email campaigns, you can upload a metacard and add the campaign link to the metacard. When recipients click, they'll be directed to your campaign page.

Social Media Sharing:
You're correct in your understanding. When sharing on social media, you'll use the shareable link. We can't track views directly on social platforms, but we do track all interactions once users click through to the campaign page on our platform.

Paid Ads: The screenshot in our deck showcases an advanced feature available in our full enterprise solution. Regarding the link, you are right. I can create a video demo and share it with you later - does that work?

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Q: Multi-video campaigns?

Do you have any functionality for multi-video campaigns? I'd like a user to only have to signup once and then they could claim multiple rewards across a site in one click each.

Thanks~

PS - each video/CTA pair counts as a campaign, right?

15ea27b73e5042d4878fcbfdc69137bePLUSJan 20, 2025
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Q: Looks great. Which plan allows whitelabel ?

You've mentioned whitelable as an option, in other answers below.
1. Which AppSumo plan enables the whitelabel ?
2. Also, how would we continue a given campaign / video link, beyond AS plan limits, should we exhaust them ? are there options to purchase additional views / leads on a pay-per-use basis ?

dhaval3PLUSNov 13, 2024
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Founder Team
Chris_ViewFi

Chris_ViewFi

Nov 13, 2024

A: All the plans will have a powered by ViewFi in the corner of the widget. But the rest is customisable.

For your second question - you can purchase additional credits at $0.30 per lead and $0.50CPM. We can assist you directly to do this.

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Q: Can I use it with my Facebook and Tiktook videos?

Hi,
Can I use it with my Facebook and Tiktook videos?

ola64Jan 14, 2025
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Founder Team
Marcus_Viewfi

Marcus_Viewfi

Jan 15, 2025

A: Hello there,

Currently, you cannot directly use Facebook and TikTok videos with our platform. However, we are actively working on a solution that will allow (very soon) you to upload your rewarded video on social media platforms. This will enable users to start watching on social media and then be directed to your website or page to finish the video and claim their reward.

Follow our social media channels for updates and announcements.

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Q: Webhook or Albato

Hi when is the webhook planned? Also in what Tier ist IT included. Also IT would be great use Albato, alot of Sumolings use that.

Thx
Mirko

mirko9PLUSJan 18, 2025
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Founder Team
Chris_ViewFi

Chris_ViewFi

Jan 20, 2025

A: Hi Mirko,
Zapier will be supported and rolled out this week. We will update the community. We are also integrating with Paragon to allow direct webhook connections but they are quoting us $2k a month. We will look into Albato and see if we can support this one.

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Q: Loom

Do you have plans to include Loom videos?

Digital007PLUSJan 18, 2025
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Founder Team
Chris_ViewFi

Chris_ViewFi

Jan 20, 2025

A: Loom is on our roadmap and if it is technically possible we will support them by end of Q1. Keep your eye out for more. Gumlet is also on the roadmap.

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Q: Can We White Label

Hi
On the higher tiers can we:

1. Whitelabel?
2. Use Custom domain so our clients don't see Viewfi.io?
3. If we use custom domain our clients and their customers won't see viewfi.io anywhere?
4. Can sub accounts (seats) be deleted by us to free up if client/s discontinues with us?

Cheers and appreciated.

Mark -:)

fe26a5374f0b49ceb254ab2da83998f7PLUSJan 19, 2025
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Founder Team
Chris_ViewFi

Chris_ViewFi

Jan 20, 2025

A: On the high tier you can white label yes. You can change powered by ViewFi to what ever you like. You cannot whitelabel the back end dashboard currently. Here is how to customize the widget - https://docs.viewfi.io/features/widget-language-customization#step-1

Yes you can change the URL by changing the DNS settings. Here is instructions how you do this - https://docs.viewfi.io/publish/connect-sub-domain

Doing the above 2 things will prevent users seeing viewfi clearly. The olly place is if they connect using google it will ask the user to connect to ViewFi. We have not found a solution to cover this.

Finally - yes you can delete a sub account ( and all its data) which will free up another space for you.

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Q: Why one 4x users for 8x Seats Tier 4

Hi

I am trying to understand why there you are only allowing 4 users for Tier 4 when there are 8 seats (sub accounts)? It doesn't seem logical??

Cheers
Mark -:)

fe26a5374f0b49ceb254ab2da83998f7PLUSJan 19, 2025
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Founder Team
Chris_ViewFi

Chris_ViewFi

Jan 20, 2025

A: Hi Mark,
The plan was designed more for agencies to use for their brands, hence less users who can operate on behalf of multiple brands. I also answered your questions on support. I hope all makes sense.

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Q: Ending in 2 days plus extended for Members so 5 days? Also, wallets….

1. This will extend for AS members, right?
2. You work with several wallets but do you work with XAMAN wallet or will you in the future?

P2PLUSJan 15, 2025
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Founder Team
Marcus_Viewfi

Marcus_Viewfi

Jan 15, 2025

A: Yes, Plus Members will have access to this offer until January 20th.

No, we don't have Xaman wallet integrated but users can connect several wallets using WalletConnect.

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Q: NFT collection generations per month is what?

1) May we share NFTs from here for others to get (and 1 what) ?
2) Is this a place where to collect NFTs from others (and 1 what) ?

P2PLUSJan 15, 2025
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Founder Team
Marcus_Viewfi

Marcus_Viewfi

Jan 15, 2025

A: Hi,

1. It means you can generate a collection using our Mint Station. For this, you need to provide the asset (ViewFi supports PNG, JPEG, JPG, SVG, GIF, MP4, WEBM, GLTF, GLB, M4V, OGV, OGG, OGA, MP3, WAV files) and mint it on the chosen blockchain. Available blockchains to mint your collection are Polygon, Linea, Base, and Optimism. Please take a look at our detailed guide: https://docs.viewfi.io/features/web3-reward-solutions/mint-station

2. When your audience watches your video content and connects their email, then they will connect their existing wallet (we support several wallets through WalletConnect) or create a new wallet (if they don't have one) with the ViewFi wallet directly in the video player. Here's how the claiming process works for NFTs: https://docs.viewfi.io/build/creating-a-campaign/nft-campaign

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Q: What can we do with Tier 1? Is there any way to use crypto in any way on T1 or T2?

I suppose a no reply means no, as I asked this three times now and it never gets answered.
What all can I do with a tier 1 is my main question, and can I automate anything NFT or Crypto without having to upgrade to T3?

P2PLUSJan 13, 2025
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Founder Team
Marcus_Viewfi

Marcus_Viewfi

Jan 15, 2025

A: Hi again,

Apologies for the delayed response.

With Tier 3 and above, you'll gain access to the Mint Station and Web3 campaign templates, including Whitelist, Airdrop, NFT, and Contest campaigns. These features are exclusive to higher tiers due to the additional internal costs incurred by ViewFi.

I hope this clarifies your questions. If you need further assistance, feel free to reach out!

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Q: We are not able to give just about anything in Tier1 are we?

In T1 can we give away any type of crypto? All of them, or just the ones that do not need a wallet or does this in theory or reality mean I must buy your T3 to give away any type of crypto?
What kind of Crypto (including XRP) can I give away if anything in T1 or T2?

P2PLUSJan 13, 2025
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Founder Team
Marcus_Viewfi

Marcus_Viewfi

Edited Jan 15, 2025

A: Hello!

Tiers 1 and 2 do not support crypto or NFT rewards/templates due to the additional costs associated with these features.

To launch web3 campaigns, you would need to upgrade to Tier 3 or above. This ensures you have access to the necessary tools and integrations for managing crypto rewards.

It's important to note that ViewFi DOES NOT provide crypto on behalf of clients. Clients are responsible for managing and distributing their own tokens.

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Q: Nothing Crypto except in Tier 3?

The Mint station is only in T3 and above, right?
And if I am in T1 then I cannot share any crypto rewards either, right?
Can anyone on any tier share XRP with automation?
Solana, is on your agenda it seems and I do not know much but can XRP do anything with NFTs or just SOL? I only like those two coins so I was wondering in the future which you might offer if not both. TY

P2PLUSJan 13, 2025
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Founder Team
Marcus_Viewfi

Marcus_Viewfi

Jan 15, 2025

A: Hello there!

Let me provide some clarity:

1. Yes, the Mint Station is available starting from Tier 3 and above. This feature allows users to create and distribute NFTs.

2. That's correct. Crypto campaigns are available in higher tiers, providing more flexibility for integrating digital assets into your marketing campaigns.

3. Currently, our platform doesn't support across any tier. We're continuously exploring new features and integrations, so maybe we can integrate Ripple as a blockchain option.

4. Solana is integrated into ViewFi, allowing you to create Whitelist, Contest, and Airdrop campaigns with it. These campaign templates are available from Tier 3 and above.

P.S. We do not distribute tokens on behalf of clients. It's the client's responsibility to manage and distribute rewards to their audience.

If you have any more questions or need further assistance, feel free to reach out.

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Q: Features

Hi there,

- Can I export videos as iFrame and then paste it on my websites, other locations, etc..
- What are "Videos uploaded per month"?
- Then, the "videos uploaded per month" limits that i see in each plan, are those also the same limits per each subaccount?
- How do sub-accounts work?
- Does each sub-account have complete full control and autonomy of each subaccount
- Is CNAME included such as mydomain.com or xyz.mydomain.com?
- I see that there´s less Users than number of Sub-accounts, how many users are allowed per each sub-account

hola2441Nov 28, 2024
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Founder Team
Marcus_Viewfi

Marcus_Viewfi

Nov 29, 2024

A: Hello! Thank you for these excellent questions. I'm happy to provide clarity:

1. Video Embedding: While you can't export as an iframe, you can embed the ViewFi widget on your website, ensuring full campaign functionality.

2. Videos Uploaded per Month: This refers to the number of video files you can upload and host on the ViewFi platform. You also have the option to directly link videos from YouTube or Vimeo.

3. Video Limits: The video upload limit applies across all sub-accounts combined, not per sub-account.

4. Sub-accounts: These are Brand Seats, each representing a different brand and its campaigns.

5. User Control: We have two user types:
- Client User (Account Owner): Full access and control over all sub-accounts and users.
- Team Member: Limited access based on assigned permissions.
Note: Account owners can designate other team members as 'account owners' with similar access levels.

6. Domain Support: We provide subdomain support, but 'viewfi' will remain part of the URL.

7. User Limits: The total number of users is determined by your plan, not the number of sub-accounts. For example, in Tier 5, up to 15 users can access some or all of the 16 sub-accounts, as determined by the admin.

I hope this clarifies your questions. Please don't hesitate to ask if you need further explanation!

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Q: Videos per month?

How many videos can we have in the account?

I ask because I wanted to do a five video campaign

Chris_PPLUSJan 12, 2025
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Founder Team
Marcus_Viewfi

Marcus_Viewfi

Jan 15, 2025

A: Hello there!

The number of videos you can have in your account is determined by the number of campaigns your chosen tier allows. For example, Tier 3 offers 10 campaigns, meaning you can include up to 10 videos (sourced from YouTube or Vimeo) across your campaigns. If you're planning a five-video campaign, Tier 3 would comfortably accommodate this. Each campaign can feature a unique video, allowing you to engage your audience with diverse content.

If you have any more questions or need further assistance, please don't hesitate to reach out to our support team via the website.

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Q: How limited is T1 in features / updates?

You have so called standard and not the advance "settings" in T1 but what is that?
(in the Campaign Settings)?
2. The free account shows me the standard settings, right? If not, what is limited?
3. T1 does include (all) feature updates?

P2PLUSJan 11, 2025
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Founder Team
Marcus_Viewfi

Marcus_Viewfi

Jan 15, 2025

A: Hi there!

1. Standard settings include basic campaign configurations. Advanced settings, which are available in higher tiers, offer features like capping claims, scheduling campaign end dates, automated email sending, custom email templates, country availability settings, pixel tracking, scheduled reports, widget template customization, and player controls. Please check our documentation for further info: https://docs.viewfi.io/build/advanced-settings

2. The free account provides access to standard settings, which include basic campaign functionalities. Some advanced features, such as those listed above, are limited or unavailable in the free account.

3. T1 includes ongoing feature updates, ensuring you have access to improvements and new functionalities as they are developed. However, some advanced features may be reserved for higher tiers.

If you have any more questions or need further clarification, feel free to reach out.

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Q: what about viewFI Wallet and the Leaderboard Widget and the email personalization features?

1) What are the viewFI Wallet and the Leaderboard Widget and how do we benefit from them.
2) Is it worth upgrading to T3 to get them?
3) Will Webhook Integration and EMAIL PERSONALIZATION be included in T1 or T2 and if not then how about the other tiers. What kind of email personalization is this here, like a way to responde from inside the dashboard here_?
4) the counter mean the percentage of minutes watched_ here_? Unlock percentage (%)
Determines when the counter unlocks reward. Is that correct?
5) is there a small chance you might be back_> on AS_?

P2PLUSEdited Jan 10, 2025
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Founder Team
Marcus_Viewfi

Marcus_Viewfi

Jan 15, 2025

A: Hello there!

Thank you for your interest in ViewFi. I'm happy to provide some clarity on these features and options.

1- ViewFi Wallet: This is a built-in digital wallet that allows users to easily store and manage digital assets or rewards from your campaigns.
Leaderboard Widget: This helps gamify your campaigns by displaying top performers, who shared your video content. Take a look how it looks like: https://docs.viewfi.io/features/referral-system#the-leaderboard
Both features can significantly boost user engagement and retention in your campaigns.

2. The value of upgrading to T3 depends on your specific needs. If you're planning to run Web3 campaigns or want to leverage gamification in your marketing strategy, then yes, it could be worth the upgrade.

3. Webhook Integration and Email Personalization are available in higher tiers. Email Personalization allows you to create your own templates. Here's the detailed info about it: https://docs.viewfi.io/features/email-system

4. You're absolutely correct! The "Unlock percentage (%)" refers to the percentage of the video that needs to be watched before the reward is unlocked.

5. While we don't have immediate plans to return to AppSumo. For now, we're focused on enhancing our current offerings and ensuring the best experience for our existing customers.

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