A: Hi! The API is on our roadmap and we'll consider including byok if we receive more requests from customers. Can you share what you would like to achieve with the API? It will help us with the development. Thanks.
Old Sumolings can log in with their old Vieworks credentials, click forgot password and reset it to access the new ViewFi platform with old Appsumo plans.
Well this is what I get - Base plan - ... Account has expired
Q: Who is Jane Smith and why is she your only review on your website?
I'm a details guy, and when I see a website template that is incomplete it makes me think what other things are going to be missed in the product? Honestly, I was getting ready to buy until I saw these 'space holder' reviews on your website.
A: Great catch! You're right - we've been so focused on perfecting our application that we overlooked updating the website content. Thanks for spotting this. We'll fix it ASAP.
This oversight isn't reflective of our product quality. Is there anything specific about ViewFi's features you'd like to know? We'd be happy to provide accurate info!
Hey Viewfi Team! That looks really cool! I was just wondering how to contact you via Email? I did not find any here on Appsumo and on your webpage. Thanks!
Hello, I was trying to see how this would work, as no explanatory video has been added to the deal page. The free trial option from the website expired within minutes, not allowing me to see much. Is that a glitch, or was I doing something wrong? The pricing section states that a 7-day trial is available with no credit card needed. Unfortunately, my trial did not even last ten minutes.
Can you tell me if you have a demo setup to try out to see how this product works to decide whether to purchase or not? And/or are there any samples available to check out?
(P.S.: I apologize for putting my questions in here; the product website does not provide a support chat option or an email option to reach support, and somehow, the links in the footer either go to a GitBook page or don't do anything at all. :( Thank you so much for your time)
A: Hi there! I apologize for the inconvenience you experienced. Let's get this sorted out for you right away! Could you please provide the email address you used to sign up? This will help us investigate what happened with your trial and resolve the issue promptly.
A: Hello. This means you get a customizable video player for your video content. We provide hosting for your video files on our servers. Need any more details? Feel free to ask!
Hello, looking at purchasing tier with 8 sub-accounts. What are the limits on each sub account? Does master account have control over the limits given to each sub? Cname for all accounts? Is it white labeled or branded? In future, post AppSumo offer is it possible to add more sub-accounts? If so what would be pricing structure? Does ViewFi offer an affiliate program to promote?Thank you in advance
A: Hi there. Great! Master account has access to all sub accounts. They can add users and limit what sub accounts they access.
We do not have ability to limits on each sub account. It is a combined amount. We can add this to our roadmap though.
You can create multiple CNAMes for each sub account. It is customisable but does have a powered by ViewFi in the widget.
We plan to offer an affiliate program and will be sharing more information on this soon. Once you are onboarded we will reach out to share more information.
Appreciate your response. Nice touch if the branding can have affiliate link connected, as a trade off for no wl. Regarding the pricing for additional sub accounts post AppSumo offer??? Thanks again
A: Hi there! I'm happy to clarify this for you. You can upload 5 MP4 files directly to our platform each month. Alternatively, you can add an unlimited number of YouTube or Vimeo links to your campaigns on Tier 5! This means you're not restricted in the number of videos you can use in your campaigns.
While social media platforms don't allow direct integration of our reward element, you can still leverage them for promotion. Create a post with an engaging image and include a link to it. This link will direct users to your domain where they can interact with the full campaign experience.
The "1 campaign" limit means you can have one active video campaign running on the platform at a time. However, you have the flexibility to delete your current campaign and set up a new one whenever you wish. If you are looking to run multiple campaigns simultaneously or frequently change campaigns within a month, I strongly recommend considering Tier 2 or above.
Does ViewFi offer webhooks or an integration to google sheets. I don't use Zapier (to expensive) How does the platform deliver the leads? Idealy I'd like to be able to export them to Google sheets and them transfer them to Vbout. My second question is what is the difference between a standard campaign and an advanced campaign?
A: Hi there! 1. You can easily export your leads as a CSV file and then import them into Google Sheets. We're actively working on implementing webhooks in the future. 2. Advanced campaign settings enable you to enhance engagement and capture more data by incorporating features like quizzes, forms, links, and social media tasks into your campaigns.
A: Hi yes this can be changes in the settings and create a new language template. Instructions are here - https://vieworks.support-hub.io/articles/guide-for-changing-widget-text-2505
Thanks, but a little too late as the deal is gone 🤷♂️
Q: Hello,
I saw some answers about how the cname and other items that were scheduled for Q1 are delayed and ...
some reference to why, but the roadmap is still showing Q1 and hasn't been up-dated since Dec of 2020, almost 6 months???
This deal is closing, so the heck with up-dating it, your going to ride a 6 month old roadmap that hasn't happened into this good night???
I highly recommend that you or your team/staff up-date it because you respect all the people who have already invested and are wondering what's going on going into Q3 with no up-date LOL. I really would like to buy/invest, but I've seen this pattern before with roadmap items not being done, no up-dates, we'll get to em' later, etc. It always ends badly. It's a sign that you don't keep your word.
We all realize things happen, my wife knows things happen, but she trusts me because I keep her up-dated, which makes her feel included, like I'm honest, like she matters to me, etc...you get it right?
So even if you up-date it tomorrow and give bunch of real actual explanation, it may take a couple days for people interested to see your notice that you finally did it and then may need some time to rethink as they've walked away over it, so you might should extend another 3-5 days too, just suggesting, be good for you and for us, assuming you want more sales and care what I/we think ;-)
Ok, hope to get an up-date, but if not, at least I/we won't be left thinking you were just too busy and forgot for 6 months :-)
A: Hi there. Please see the updated explanation about our roadmap deliverables and our new roadmap here - https://vieworks.support-hub.io/articles/roadmap-update-q2-2569
We have been busy delivering on the roadmap but could not deliver a couple of items in the 6 months. We should have published this and been clearer with the community. We have recently increased our team and will scale releases in the coming months.
Thanks for your support and feedback means a lot.
Q: Hi, will the videos from my VadooTV can be integrated with Vieworks?
Hi not yet I am afraid. We had some issues in the development and now need to change the framework. It is still coming but we had to push into Q3. Sorry for this and thanks for your patience.
Q: Hello,
Loved your list of items on roadmap for Q1, is now April and Q2, can we get an up-date on the roadmap items from Q1?...
and maybe up-date roadmap for Q2?
Also, I see question/poll option, but can have more than 1 question to create survey? Can have answer from question/poll to create tag through to our email autoresponder so can know in future what answer was or was group/list to put them in?
Lastly, the first message from Chris attached above reviews/questions says 1 code will get 50k views per month, so just wondering as 1 code says 20k views?
Thanks for your message. You can expect an update on the roadmap next week. We had a couple of framework issues which have slowed us down with desired new features but they will be coming soon.
We will release full on polls template and thanks for your feedback here. Love this idea!
Also please note the typo on my message above as its 20k not 50k for the base plan
Q: api? byok?
Marcus_Viewfi
Nov 15, 2024A: Hi!
The API is on our roadmap and we'll consider including byok if we receive more requests from customers.
Can you share what you would like to achieve with the API? It will help us with the development.
Thanks.
Share ViewFi
Q: Rebrand of Vieworks?
Is this a rebrand of Vieworks?
Marcus_Viewfi
Nov 13, 2024A: Hey there. Yes, it is. Now it's packed with loads of new features, enhanced CRM, additional publishing formats and integrations. You will love it!
Share ViewFi
ok thanks for the confirmation! You should make some noise about that.
Thank you! We definitely will :)
Then explain to us why old Sumolings have not been transferred from Vieworks to this new tool? hm?
Old Sumolings can log in with their old Vieworks credentials, click forgot password and reset it to access the new ViewFi platform with old Appsumo plans.
Well this is what I get - Base plan - ... Account has expired
Q: Who is Jane Smith and why is she your only review on your website?
I'm a details guy, and when I see a website template that is incomplete it makes me think what other things are going to be missed in the product? Honestly, I was getting ready to buy until I saw these 'space holder' reviews on your website.
Marcus_Viewfi
Nov 14, 2024A: Great catch! You're right - we've been so focused on perfecting our application that we overlooked updating the website content. Thanks for spotting this. We'll fix it ASAP.
This oversight isn't reflective of our product quality. Is there anything specific about ViewFi's features you'd like to know? We'd be happy to provide accurate info!
Share ViewFi
I get it, sometimes you can be head down and just be working on the actual product. I'm going to still give it a try. Thanks for the response.
Awesome! If you need anything, feel free to reach out to us at support@viewfi.io
Q: When you have limits on impressions, why are you putting limits (too low) on leads?
We can't use viewFi for trying viral campaigns on social media with these low limits on lead, which defeats the purpose of referral marketing.
Chris_ViewFi
Nov 14, 2024A: Please chose a plan which gives you sufficient leads for referral campaigns.
Share ViewFi
Q: Contact Email
Hey Viewfi Team! That looks really cool! I was just wondering how to contact you via Email? I did not find any here on Appsumo and on your webpage. Thanks!
Marcus_Viewfi
Nov 14, 2024A: Hey there! Thanks for your comment.
Feel free to reach out to support@viewfi.io.
Chat soon!
Share ViewFi
Q: Free trial expired within minutes ... :-/
Hello,
I was trying to see how this would work, as no explanatory video has been added to the deal page. The free trial option from the website expired within minutes, not allowing me to see much.
Is that a glitch, or was I doing something wrong? The pricing section states that a 7-day trial is available with no credit card needed. Unfortunately, my trial did not even last ten minutes.
Can you tell me if you have a demo setup to try out to see how this product works to decide whether to purchase or not? And/or are there any samples available to check out?
(P.S.: I apologize for putting my questions in here; the product website does not provide a support chat option or an email option to reach support, and somehow, the links in the footer either go to a GitBook page or don't do anything at all. :( Thank you so much for your time)
Marcus_Viewfi
Nov 13, 2024A: Hi there!
I apologize for the inconvenience you experienced. Let's get this sorted out for you right away!
Could you please provide the email address you used to sign up? This will help us investigate what happened with your trial and resolve the issue promptly.
Share ViewFi
That is a glitch and will be fixed. Here are some helpful guides and tests in our docs.
- https://docs.viewfi.io/welcome-to-viewfi/platform-walkthrough
- https://docs.viewfi.io/welcome-to-viewfi/video-demos
- https://docs.viewfi.io/welcome-to-viewfi/quick-start
We hope this helps
Q: 9:16
Hi are also 9:16 aspect ratio vids supported?
Thank you
Marcus_Viewfi
Nov 13, 2024A: Hello there!
Yes, 16:9 aspect ratio is supported.
Share ViewFi
Checking for 9:16 aspect ratio....
Yes I know the question was for mobile format vids in 9:16 aspect ratio .thank you
Mobile works in both landscape or portrait. 16:9 does work.
Q: Dedicated video player and hosting
What does it means "Dedicated video player and hosting" in higher tier?
Marcus_Viewfi
Nov 13, 2024A: Hello.
This means you get a customizable video player for your video content. We provide hosting for your video files on our servers.
Need any more details? Feel free to ask!
Share ViewFi
Q: Can I translate my campaigns to Portuguese-BR? Thanks.
Chris_ViewFi
Nov 13, 2024A: Go to settings>widget properties > Add New Template. Here you can see the english and create your own Portuguese version.
Share ViewFi
Q: Future Sub-Accounts
Hello, looking at purchasing tier with 8 sub-accounts. What are the limits on each sub account? Does master account have control over the limits given to each sub? Cname for all accounts? Is it white labeled or branded? In future, post AppSumo offer is it possible to add more sub-accounts? If so what would be pricing structure? Does ViewFi offer an affiliate program to promote?Thank you in advance
Chris_ViewFi
Nov 13, 2024A: Hi there. Great! Master account has access to all sub accounts. They can add users and limit what sub accounts they access.
We do not have ability to limits on each sub account. It is a combined amount. We can add this to our roadmap though.
You can create multiple CNAMes for each sub account. It is customisable but does have a powered by ViewFi in the widget.
We plan to offer an affiliate program and will be sharing more information on this soon. Once you are onboarded we will reach out to share more information.
Share ViewFi
Appreciate your response. Nice touch if the branding can have affiliate link connected, as a trade off for no wl. Regarding the pricing for additional sub accounts post AppSumo offer??? Thanks again
Q: API is included for Sumo-lings?
This is very important; you will see. ^ ^
Chris_ViewFi
Nov 13, 2024A: What would you like the API to achieve?
Share ViewFi
Q: Question about the "Videos uploaded a month: 5"
..on highest tier. Is this a concern? What if we are content creators with a lot of videos?
Marcus_Viewfi
Nov 13, 2024A: Hi there! I'm happy to clarify this for you.
You can upload 5 MP4 files directly to our platform each month. Alternatively, you can add an unlimited number of YouTube or Vimeo links to your campaigns on Tier 5! This means you're not restricted in the number of videos you can use in your campaigns.
Share ViewFi
Q: Can this be used on facebook, tiktok or instagram
Also what do you mean 1 campaign what does that mean i can only use one time in videos for people to get coupons when they watch. I am new to this.
Marcus_Viewfi
Nov 13, 2024A: Hi there!
While social media platforms don't allow direct integration of our reward element, you can still leverage them for promotion. Create a post with an engaging image and include a link to it. This link will direct users to your domain where they can interact with the full campaign experience.
The "1 campaign" limit means you can have one active video campaign running on the platform at a time. However, you have the flexibility to delete your current campaign and set up a new one whenever you wish. If you are looking to run multiple campaigns simultaneously or frequently change campaigns within a month, I strongly recommend considering Tier 2 or above.
Share ViewFi
Q: White Label
Is it possible to white label this?
best regards
Marcus_Viewfi
Edited Nov 13, 2024A: Hi! All plans allow you to customize your account and campaign setups, but they will display 'powered by ViewFi' in the corner of the widget.
Share ViewFi
Q: Webhooks, Email integration
Does ViewFi offer webhooks or an integration to google sheets. I don't use Zapier (to expensive) How does the platform deliver the leads? Idealy I'd like to be able to export them to Google sheets and them transfer them to Vbout. My second question is what is the difference between a standard campaign and an advanced campaign?
Marcus_Viewfi
Nov 13, 2024A: Hi there!
1. You can easily export your leads as a CSV file and then import them into Google Sheets. We're actively working on implementing webhooks in the future.
2. Advanced campaign settings enable you to enhance engagement and capture more data by incorporating features like quizzes, forms, links, and social media tasks into your campaigns.
Share ViewFi
Q: I’ve been browsing the help resources but can’t send to find the answer.
Can the “Claim Perk” text and “xx seconds to Perk” text be changed?
Thanks
Chris_ViewFi
May 14, 2024A: Hi yes this can be changes in the settings and create a new language template. Instructions are here - https://vieworks.support-hub.io/articles/guide-for-changing-widget-text-2505
Share ViewFi
Thanks, but a little too late as the deal is gone 🤷♂️
Q: Hello, I saw some answers about how the cname and other items that were scheduled for Q1 are delayed and ...
some reference to why, but the roadmap is still showing Q1 and hasn't been up-dated since Dec of 2020, almost 6 months???
This deal is closing, so the heck with up-dating it, your going to ride a 6 month old roadmap that hasn't happened into this good night???
I highly recommend that you or your team/staff up-date it because you respect all the people who have already invested and are wondering what's going on going into Q3 with no up-date LOL. I really would like to buy/invest, but I've seen this pattern before with roadmap items not being done, no up-dates, we'll get to em' later, etc. It always ends badly. It's a sign that you don't keep your word.
We all realize things happen, my wife knows things happen, but she trusts me because I keep her up-dated, which makes her feel included, like I'm honest, like she matters to me, etc...you get it right?
So even if you up-date it tomorrow and give bunch of real actual explanation, it may take a couple days for people interested to see your notice that you finally did it and then may need some time to rethink as they've walked away over it, so you might should extend another 3-5 days too, just suggesting, be good for you and for us, assuming you want more sales and care what I/we think ;-)
Ok, hope to get an up-date, but if not, at least I/we won't be left thinking you were just too busy and forgot for 6 months :-)
Gary in Atlanta
Chris_ViewFi
May 14, 2024A: Hi there. Please see the updated explanation about our roadmap deliverables and our new roadmap here - https://vieworks.support-hub.io/articles/roadmap-update-q2-2569
You may have missed it.
Thanks
Share ViewFi
We have been busy delivering on the roadmap but could not deliver a couple of items in the 6 months. We should have published this and been clearer with the community. We have recently increased our team and will scale releases in the coming months.
Thanks for your support and feedback means a lot.
Q: Hi, will the videos from my VadooTV can be integrated with Vieworks?
Chris_ViewFi
May 14, 2024A: We are hoping to integrate with Vadoo in the future. Plus launch our own player solution for you to use.
Share ViewFi
Can you provide a timeline on when VadooTV will be supported? Before 60 days?
We cannot guarantee we will be able to do this integration as it depends on Vadoo.
Q: Hi, is CNAME ready, or when will it be ready exactly?
Thank you
Chris_ViewFi
May 15, 2024A: We have it planned for early August. Thanks
Share ViewFi
Hi not yet I am afraid. We had some issues in the development and now need to change the framework. It is still coming but we had to push into Q3. Sorry for this and thanks for your patience.
Q: Hello, Loved your list of items on roadmap for Q1, is now April and Q2, can we get an up-date on the roadmap items from Q1?...
and maybe up-date roadmap for Q2?
Also, I see question/poll option, but can have more than 1 question to create survey? Can have answer from question/poll to create tag through to our email autoresponder so can know in future what answer was or was group/list to put them in?
Lastly, the first message from Chris attached above reviews/questions says 1 code will get 50k views per month, so just wondering as 1 code says 20k views?
Thanks!
Gary in Atlanta
Chris_ViewFi
May 14, 2024A: Hi Gary,
Thanks for your message. You can expect an update on the roadmap next week. We had a couple of framework issues which have slowed us down with desired new features but they will be coming soon.
We will release full on polls template and thanks for your feedback here. Love this idea!
Also please note the typo on my message above as its 20k not 50k for the base plan
Share ViewFi
You said next week, been 2 months, no up-date on roadmap???