Warm Welcome Questions

Showing 1 - 5 of 437 questions
craigknoxcraigknox
craigknoxPLUS
Dec 8, 2025
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Q: Does it send an animated gif like BombBomb? Can it be sent outside of WW?

One thing I like about BombBomb is I can embed or send from my CRM without going into BombBomb. Do I need to send all email from WW? Also, does it do an animated gif as the image like BombBomb? In real estate, that is actually killer. Thanks.

Founder Team
davidjay

davidjay

Dec 8, 2025

A: You bet - you can send from your own email account, your CRM, SMS, post the link to social etc... and yes we also have the animated .Gif to simulate the video in places where video can not be embedded. Here's a video of how to use all the sharing options - https://www.warmwelcome.com/how-to-send-a-video-email

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stealthystealthy
stealthy
Dec 8, 2025
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Q: UI

Hi, I really like this tool, however the UI seems very outdated especially compared to alternative tools like one even available on appsumo right now, or other competitors.

There is even a misalignment of the icons in the circles when I checked the bubble popup just, and it is not possible to use the bar at the bottom of the video to go back to an earlier part of the video without replaying it

I...

Founder Team
davidjay

davidjay

Dec 8, 2025

A: We love feedback and we always consider and often build features suggested by users.

Please send in feature requests via the feature request page on the website - https://warmwelcome.com/feature-requests

Also, just a reminder that questions on the appsumo page like "will you build XYZ feature in the future or will you make these changes in the future?" cannot be answered.

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kylejw84kylejw84
kylejw84PLUS
Dec 8, 2025
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Q: Bulk creation

Is bulk creation with variables an available feature?

Founder Team
davidjay

davidjay

Dec 8, 2025

A: Could you provide more info about what you're trying to accomplish? I'm not sure what you're trying to bulk create or what "variables" you're referring to.

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SumoSproutSumoSprout
SumoSproutPLUS
Dec 8, 2025
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Q: Upgrading codes

HI, I bought 2 codes back in 2021, been amazing, thank you! However I went to add code following instructions in my account. Profile>Appsumo - however there is no option to redeem a code.

Please fix this or inform of best way to redeem and stack.

Thanks again, WarmWelcome is a fantastic product, super grateful!

Founder Team
davidjay

davidjay

Dec 8, 2025

A: Thank you and I'm so glad you've been enjoying Warm Welcome! I think the upgrade input form is not being displayed correctly but we should have it fixed later today or tomorrow.

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eholmessreholmessr
eholmessr
Dec 8, 2025
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Q: User access?

Will users have their own dashboard or have access to other user's video bubbles, video cards etc? If so what parameters have been added to prevent one user from deleting the creatives of another user without permission?

Founder Team
davidjay

davidjay

Dec 8, 2025

A: Here's a quick link to how our Team functionality works - https://www.warmwelcome.com/how-team-accounts-work

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