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Q: when is this coming back.
Dan_Webvizio
May 15, 2024A: Hi, we cannot say for sure when or if we are coming back to the AppSumo platform. You can contact us directly at support@webvizio.com. Thanks.
Q: Hello, I'm a tier 3, and I'm having issues with guest being able to leave a comment using a guest link.
They are able to create a task and title but not comment, and it's defeating. Is there a setting that I'm not toggling or is this just not possible? I read in another response that it is, and I clicked on the link your shared and shows that guest comments is possible, but I can't figure out how. Please let me know, I would really appreciate it.
Dan_Webvizio
May 14, 2024A: Hi Roy,
Thank you for reaching us. Guests cannot fully collaborate, including adding comments to the tasks. As mentioned before, guests are not collaborators, and there is a substantial difference between members and unregistered users outside your account. Technically, the system cannot differentiate between guest users because they are not registered with it. We recommend assigning a role...
Verified purchaser
Thank you for your response. Good to know.
Q: In tier 1 how does the guest know there is a video attached for him to view?
If I buy tier 1 will I get custom domain once available?
Alex_Webvizio
May 15, 2024A: Hello,
1. In Webvizio, a task cannot be assigned to a guest. You can assign tasks only to collaborators (so the user must be registered.) However, guests can preview tasks and videos created by collaborators by simply previewing tasks in the task list.
2. Since the CNAME feature has not yet been implemented, and at the moment, we can't say if it will be available by default on Appsumo...
Q: Hello When is CNAME whitelabel launched?
Dan_Webvizio
May 14, 2024A: Hi Kwan, we don't have the ETA yet. It's in our roadmap for 2024, and we will keep everybody informed when we have all the details.
Hello,
Since the CNAME feature has not yet been implemented, and at the moment, we can't say if it will be available by default on Appsumo plans or on which ones. We will be contacting our LTD users as soon we know it. The good news is that you can upgrade your plan anytime, even when the AS campaign is over.
Regards,
Alex
Q: I often open support tickets on webflow sending them videos.
Can I do it using this tool sharing with webflow support a link without the need for them to register to view? Is it easy to locate the video?
Dan_Webvizio
May 15, 2024A: Hi,
You can easily share your task where you describe an issue via a guest link (no need to register). The video will be added as an attachment to the task. But, we do not provide a separate sharable link to video attachments.