Wisecut Questions

Showing 1 - 5 of 23 questions
JDBJDB
JDBPLUS
Apr 22, 2026
See detail

Q: 5GBs per file way to small

5gb per file seems really small and a painful limitation... 4K files that I downsize from 6K resolution are often 10-35+GBs. So I'd have to cut up and export smaller files, which could end up being 2-7 clips per interview that we want to upload. I'm probably not going to even bother buying this unless there's a change to upload size per file. Looks like a cool tool though. Maybe just not made for real professionals based on that limitation.

Founder Team
Bernardo_Wisecut

Bernardo_Wisecut

Apr 23, 2026

A: Hi JDB!

Thanks for your honest feedback, that is a very fair point.

This current 5GB per file limit is based on the needs of the majority of our users. That said, we completely understand that users working with larger files or more robust workflows can find this limiting.

We are constantly reviewing limits like this, always aiming to balance flexibility with the best possible performance...

Share
Helpful?
2
sweishauptsweishaupt
sweishauptPLUS
Apr 22, 2026
See detail

Q: Turn off smart background music?

Hello, could you please tell me whether the smart background music is compulsory, or whether I can switch it off? Thank you!

Founder Team
Bernardo_Wisecut

Bernardo_Wisecut

Apr 23, 2026

A: Hi sweishaupt!
Great question, and no, the smart background music is not compulsory.
You can easily turn it on or off whenever you like. This is just one of several settings you can customize, so you can adjust things like music, captions, and more to match your preference and get the final clip exactly the way you want.
Hope that helps!

Share
Helpful?
2
subversionsubversion
subversion
Apr 22, 2026
See detail

Q: About Add Ons

Hi one last Q from me. If i purchase the deal and later on decided that i'm going to need the add on, will i purchase addons here on AS or is it on wisecut already?

ty

Founder Team
Bernardo_Wisecut

Bernardo_Wisecut

Apr 23, 2026

A: Hi subversion,

Great question.

If you decide later that you need add-ons, you will purchase them directly on AppSumo, not inside Wisecut. You can start with the main deal, test the platform, and then upgrade with additional monthly minutes through add-ons while the campaign is still live.

Just keep in mind that the base deal follows AppSumo’s standard 60-day refund policy, while add-ons are...

Share
Helpful?
1
omar18omar18
omar18PLUS
Apr 22, 2026
See detail

Q: The monthly 120 minutes on the base plan is what exactly?

Hello, nice product and looking for more clarity - is the 120 minutes the length of long form videos I can upload to process per month?

If yes, If we don't use the 120 minutes, do the unused minutes roll over to the following month?

Founder Team
Bernardo_Wisecut

Bernardo_Wisecut

Apr 22, 2026

A: Hi omar18! Thanks for your kind words!

Yes, you’ve got it exactly right. The 120 minutes per month refer to the amount of video processing time you have available each month. This is calculated based on the duration of the videos you upload. For example, if you upload a 50-minute video, it will use 50 out of your 120 monthly minutes.

Once a video is processed, you can export as many clips as...

Share
Helpful?
0
apostleapostle
apostle
Apr 22, 2026
See detail

Q: Regarding 60 day guarantee

With this plan you receive 120 minutes per month, however the add on minutes are not clear to me. When I move the add on scale for each additional 120 minutes is that in addition to the 120 minutes that come with the plan. Seems simple however when you move the scale for additional minutes it does not seem to include the initial 120 minutes.

Also, what does Non- refundable mean as it concerns...

Founder Team
Ivo_Wisecut

Ivo_Wisecut

Apr 22, 2026

A: Hi apostle!
Thanks for the thoughtful question. Happy to clarify.
Yes, each add-on is in addition to the 120 minutes included in the main deal. So the base plan starts with 120 minutes per month, and each add-on adds another 120 monthly minutes on top of that.
The slider is showing the additional minutes only, which is why it may look like the initial 120 minutes are not included there.
On the...

Share
Helpful?
0