3 out of 4 of the last reviews have said it's not working. And support has failed to reply or comment on the reviews. It seems like they've gone MIA since Sumo Day??? Philipp or Xound, are you there? Has anyone else bought this product care to leave a current review? I haven't had a chance to use it yet since I purchased it. I'm trying to figure out if its worth keeping as my return period is about to expire soon. Thanks!
A: Hey! We’re definitely not dead — still here and actively supporting the product. Those recent reviewers haven’t reached out to us, so we haven’t been able to help them yet. If you have any issues or questions, feel free to message me directly — happy to help! – Philipp
Alright Philipp. I will keep your product instead of refunding it right before the 60-day deadline, on the promise that you will still be here and actively supporting the product. But you better keep your promise. Otherwise you owe me and my wife lunch AND dinner when I come visit you in Germany next year haha. Deal?
Q: Is there a place we can listen to the cloned voices?
I have tier 1 and I'm thinking of upgrading to tier 2, but I'm trying to understand why and how I would want to use your clone voices option? Thank you.
Either I'm missing something very obvious, or this is the worst UI I've ever experienced. I can't find any way to get to previous recordings, but more importantly, I can't even find settings to choose which microphone input is being used when recording straight from the app. Why do I need to see client testimonials from the app itself? There's literally just two buttons: add a file or start recording. What is this?
A: We’ve intentionally kept the UI minimal to focus on what matters most: high-quality audio processing without distractions. That said, you’re absolutely right — features like choosing a mic input and accessing previous recordings are important, and we’re actively working on improving that.
I really appreciate constructive input like yours. If there are other specific features you’re missing,...
You’re also welcome to use any recording software and simply provide the audio file to Xound. While Xound wasn’t originally intended to serve as a full recording studio, you raise a valid point — it’s something worth considering. If we move forward with that direction, the timeline would be approximately four weeks.
Q: Is this product dead?
3 out of 4 of the last reviews have said it's not working. And support has failed to reply or comment on the reviews. It seems like they've gone MIA since Sumo Day??? Philipp or Xound, are you there? Has anyone else bought this product care to leave a current review? I haven't had a chance to use it yet since I purchased it. I'm trying to figure out if its worth keeping as my return period is about to expire soon. Thanks!
Verified purchaser
Philipp_Xound
Aug 1, 2025A: Hey! We’re definitely not dead — still here and actively supporting the product. Those recent reviewers haven’t reached out to us, so we haven’t been able to help them yet. If you have any issues or questions, feel free to message me directly — happy to help!
– Philipp
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Verified purchaser
Alright Philipp. I will keep your product instead of refunding it right before the 60-day deadline, on the promise that you will still be here and actively supporting the product. But you better keep your promise. Otherwise you owe me and my wife lunch AND dinner when I come visit you in Germany next year haha. Deal?
Q: Indonesian language support
Do you support indonesian language?
Verified purchaser
Philipp_Xound
Jun 14, 2025A: Only with the generic voice models.
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Q: Is there a place we can listen to the cloned voices?
I have tier 1 and I'm thinking of upgrading to tier 2, but I'm trying to understand why and how I would want to use your clone voices option? Thank you.
Verified purchaser
Share Xound
Q: Worst UI ever?
Either I'm missing something very obvious, or this is the worst UI I've ever experienced. I can't find any way to get to previous recordings, but more importantly, I can't even find settings to choose which microphone input is being used when recording straight from the app. Why do I need to see client testimonials from the app itself? There's literally just two buttons: add a file or start recording. What is this?
Verified purchaser
Philipp_Xound
Jun 2, 2025A: We’ve intentionally kept the UI minimal to focus on what matters most: high-quality audio processing without distractions. That said, you’re absolutely right — features like choosing a mic input and accessing previous recordings are important, and we’re actively working on improving that.
I really appreciate constructive input like yours. If there are other specific features you’re missing,...
Share Xound
Verified purchaser
thanks for your reply, can i get timeframe for this? I cant even use the app currently if I cant choose my professional mic. thank you
You’re also welcome to use any recording software and simply provide the audio file to Xound. While Xound wasn’t originally intended to serve as a full recording studio, you raise a valid point — it’s something worth considering. If we move forward with that direction, the timeline would be approximately four weeks.
Q: Whatsapp/Xound does not allow for customization like on Xound platform?
Verified purchaser
Philipp_Xound
May 31, 2025A: Yes, WhatsApp has limited options for customising the interface.
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