3.5
Taco ratings
'Customers are all about Yapper, praising its impressive video and image generation using top-performing AI models, flexible video creation options, and unlimited audio generation. The cherry on top is the responsive support. There are a few hiccups like the need for more detailed tutorials and a few UI improvements, just small bumps on the road. Weighing the raves against the occasional grumbles, Yapper is hitting the mark and is a solid buy for those in need of a powerful AI video and image creation tool. Since it's refundable, give it a try and unleash your creativity!'
AI-powered summary of customer reviews
Verified purchaser
wtf
good tool but deal terms changed? appsumo should refund this for everyone out of basic integrity
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Verified purchaser
Disappointed by Unexpected Policy Changes and Broken Promises
Really feel bad about the policy changes. A company that claims to give lifetime credits has changed the deal to just 3–4 months and didn’t even provide the second month’s credits. Truly disappointed.
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Verified purchaser
I am really sad.
The longer I think about this issue, the more dissatisfied I become. At first, I was just a bit shocked. Finally, an app that truly brings joy! And then, without any consultation, it was taken away from me in such a short time. In my opinion, this is the absolute worst solution for customers compared to the original offer. Both AppSumo and Yapper leave an extremely questionable and untrustworthy impression with this solution. The original deal and the current "solution" are completely different and disadvantage buyers with valid licenses by at least 95% or more. I believe that mediation between AppSumo, Yapper, and the buyers would be a much better solution, so that customers do not feel as miserable and unfairly treated as I do right now. The second star is for the return guarantee. I was looking forward to receiving full credits back after a few days, but I am unfortunately very, very disappointed..
William_AppSumo
Dec 12, 2025Hey Frank, thanks for sharing your honest feedback.
We understand the frustration with the deal structure change. Your assessment of the product and breakdown of how this impacts your use case is helpful for both the Yapper team and other Sumo-lings making purchasing decisions.
We appreciate you taking the time to provide constructive feedback that helps us evaluate future deals. 🙏
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Verified purchaser
One taco for the tool, zero for integrity
I was surprised by how difficult it was to generate decent-quality videos - of my first dozen attempts, I think one was something I might consider publishing. That said I was willing to give the tool a chance to improve until they switched the lifetime deal I purchased with a backdoor to their monthly subscription. I'm refunding promptly.
In addition to the software's obvious shortcomings, the response to every negative review on here has been the same fake PR talking points along with an absurd claim that this is the customer's fault because we used the tool "10x more" than other customers. That is not how SaaS works. If people are abusing the plans, you create an abuse policy. If they're not abusing the plans, then you need to create a business model that actually works, not try to bait-and-switch a bunch of people into your monthly subscription.
This is ugly, and the whole thing makes me glad I'm not an AppSumo Plus subscriber anymore. Usually I refund for credit but I'm not sure I will have any use for it.
William_AppSumo
Dec 12, 2025Hey there — thanks for laying everything out so clearly. I hear your frustration, and anyone would be feeling the same way if I thought I’d bought one thing and ended up with another.
On the quality side, plenty of customers are getting strong results with Yapper and pushing out publish-ready videos — but generative tools can definitely have a learning curve, and it’s fair if your early outputs...
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Verified purchaser
Disappointed - refunded
I really wanted this to be a win, but it wasn’t for me. The platform didn’t feel worth the time or hassle for my workflow, and I ended up requesting a refund.
Also, it’s hard to ignore that the deal’s credit structure was updated after launch to a one-time lifetime credit model with discounted top-ups, with users auto-moved to the new terms.
That kind of shift makes it tough to trust the long-term value.
Glad refunds are straightforward, but overall this was a miss for me.
William_AppSumo
Dec 12, 2025Thanks for the candid take — totally fair that not every tool fits every workflow, and I’m glad the refund process was smooth for you.
On the credit structure update, I get why that raised an eyebrow. Any change after launch needs to be handled clearly, and customers should always feel confident they’re getting the value they signed up for.
Plenty of folks are getting great mileage out of...
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