Zebracat Questions

Showing 1 - 20 of 287 questions

Q: regressing? where 750 credits per month??!!!

They used to be able to run 6,000 words and 8-10 minute videos, but now they can only run a little over 1,000 words and 360 second videos. Are you kidding me?! They also said they could increase it to 15 minutes to half an hour, but now they're regressing?! Promise, or a lie?License Tier 2

Lifetime access
All features above included
750 credits per month
200 GB cloud storage
10 brand kit(s)

Plans & features
Deal terms & conditions(????)
Lifetime access to Zebracat
All future Cat Mode Plan updates
All future AI model updates
If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates

zero123Sep 8, 2025
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Q: What happened to my 2500 monthly credits??

I purchased a level 2 license last year, and now I can not create any videos even though I've not use any credits this month.

Is my license no longer valid?

charles827PLUSJul 20, 2025
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Founder Team
Michael_Zebracat

Michael_Zebracat

Jul 22, 2025

A: Thanks for your question. We recently changed our usage system for all users - not just AppSumo - based on feedback that the old credit system was too complicated. Your license is still valid: it now gives you a monthly allowance of videos instead of credits, making it simpler to know exactly how many videos you can create.
If you’re running into issues or have questions about how many videos...

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Q: Bait and Switch

You have crippled our life time deals by changing the credit structure so we get less uses and not letting us use the Ai video in any way. Do you have any plans of looking at your altered credit structure to allow us to get the usage we paid for?

srsajs1PLUSJul 17, 2025
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Founder Team
Michael_Zebracat

Michael_Zebracat

Jul 22, 2025

A: Thanks for raising this. We didn’t make this change targeting AppSumo users - it’s a product-wide update driven by feedback from the community (including many Sumolings). The old credit-per-component system was confusing and unpredictable, so we moved to a simpler video-based model: flat usage no matter which voices or features are used instead of calculating credit usage for each video...

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Q: Can I use my Zebracat account to create promotional videos for my clients?

Can I use my Zebracat account to create promotional videos for my clients?

user2989PLUSJun 18, 2025
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Q: When will we be able to add a team member rather than giving someone full access?

MakeMyDayPLUSFeb 5, 2025
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