Zipchat AI
Use this AI agent to handle pre- and post- sales conversations across chat, email, and social 24/7
No matter how much you lock in, you don’t have the bandwidth to catch every single shopper before they bounce. (“A full cart does not equate to full confidence.”)
By the time you reply, the cart’s abandoned, the customer’s gone, and you’re left refreshing your analytics, wondering what went wrong.
You need a 24/7, multilingual conversational AI agent that can proactively engage visitors, recommend products, resolve questions instantly, and hand off to a human at the right time.
Say hello to Zipchat AI.
TL;DR
At-a-glance
Integrations
Features
Resource type
Certification
- Yes
Overview
Leverage AI to engage customers across channels, recommend products, and resolve questions that drive conversions
Engage customers at the right time
- Set triggered, context-aware messages based on customer behavior signals
- Create campaigns for different hesitation patterns like extended time on page, repeated scrolling, or mouse movements
- Escalate the conversation to a human for help when needed
Train the AI on your brand
- Train Zipchat’s AI from existing resources like FAQs, product pages, and customer interactions
- Upload your knowledge base and corrections from a CMS or documentation
- Sync products to make recommendations based on descriptions, use cases, reviews, and other specifications
Connect with multiple channels, from one place
- Deploy one AI agent across website chat, email, WhatsApp, Instagram, and Messenger DMs
- Automate high-volume inboxes like support@ and social DMs, and easily escalate when you need human intervention
- Integrate with Shopify, Gorgias, or Zendesk
Measure ROI on chat conversations
- Analyze customer behavior across channels and deliver tailored responses in real time
- Track revenue impact, support deflection, and conversation analytics in one dashboard
Plans & features
Deal terms & conditions
- Lifetime access to Zipchat AI
- All future Starter (Tiers 1-2), Growth (Tier 3), or Pro (Tiers 4-9) Plan updates
- If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates
- No codes, no stacking—just choose the plan that’s right for you
- You must activate your license within 60 days of purchase
- Ability to upgrade between 9 license tiers while the deal is available
- Ability to downgrade between 9 license tiers within 60 days of purchase
60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!
Features included in all plans
- Automated email replies
- AI sales agents
- AI customer support agent
- AI WhatsApp marketing agent
- WhatsApp AI upsell & cross-sell
- Instagram AI
- Messenger AI
- AI correction
- AI deep training
- System prompt
- Track sales & CR
- Provide order status info
- Proactive sales AI
- Embed anywhere
- All languages supported