A: There are several updates in progress. The tool we were using to manage the roadmap went out of business so we're moving it to Notion. Feel free to share any feedback / feature request to support@zync.ai
What are marketer vs creator seats? What are they each used for?
Can 1 creator use 1 subscription for multiple brands, i.e. if I run a shop I want to promote but I also want to make videos for my consultant services?
That is a very reasonable request by this guy with a super long username. One creator should not have to buy multiple licenses to be able to work on more than one project, even if that may limit some features. We all wear many hats in life and at work. I request that you please reconsider internally.
Thanks for your question. We will not be able to do this as it is not possible to differentiate different persona from different people. This opens up the possibility of someone using one account for multiple people. You have to buy 1 subscription for every persona.
Q: Podcast studio Solution Request
Hi,
I know this isn't the podcast studio solution, but I just wanted to say that I (and other sumolings) would love to see a ltd for the podcast studio solution.
Do you think you'll run an LTD for the podcast studio solution?
A: Thanks for asking. ZyncUp https://www.zync.ai/lessons/zyncup-combine-videos-share-audiences is our immediate answer to podcast solution as we are focusing more on short form video content.
We don't have immediate plans of bringing podcast studio to LTD.
2nd that. Studio. I’ll but tier 3 probably more than once since multi brand. Unless you create an agency and offer studio. Based on price I maybe interested.
This! I jumped in for the Podcast Studio so I guess Ill have to wait. Considering adding it as a tier, I don't want to but 2 different "products" for the same app.
Also want to add on that it would be great to have this included. Considering we use it for longer form podcasts it could be great to take the longer form and convert it to short form content. Please consider adding this.
We shipped ZyncUp - Async Short-Form Podcasting and made it free for all tiers. It's not Podcast Studio but IMO really valuable to create short form podcast-style content. https://www.zync.ai/lessons/zyncup-combine-videos-share-audiences
Thanks for reminding bericlee. ZyncUp is a new feature we shipped and it is included in all AppSumo Tier 3. This is short-form Async Podcasting. Here's more about it: https://www.zync.ai/lessons/zyncup-combine-videos-share-audiences
A: You need 2 creator seats if there are 2 people creating video. That would mean 2 subscriptions. And then they can add you as Marketer in their workspace and vice versa.
A: We are adding support for replacing b-roll soon. ETA: end of jan. We currently don't have plan for Font as they're always a bit tricky with spacing and effects, but we'll be considering a few options soon. Also, please email support@zync.ai in the future for future enquiries.
@stevenmarch, Yes, as promised the new editor is ready with a bunch of updates including the ability to add b-roll, remove b-roll, change style individually, remove background music / transition sounds.
A: Agency white label is not included in Tier 3 and there's a complete onboarding step for that. Here's how it works for agencies: * Zero upfront costs to try it without white labeling. * Minimal costs to set up white labeling * "Trial Workspace" feature means you only pay when you're getting paid from your clients. * Agencies get deep discounts with volume
We have onboarded 10+ agencies and it's working out pretty well. Schedule a call. Link to it is at the bottom of this page: https://www.zync.ai/lessons/zync-for-marketing-agencies
How many zyncup are included with each plan? I refunded previously. Am interested because of the adhoc question feature. Wondering how man we get at each tier?
A: Each ZyncUp Question counts towards your credit. The responses are however free. You or your responders do not use up credits for responding to someone's session. The video credits are as mentioned in the tiers.
you state " The minute we let people upload videos there's going to be all types of videos that will be uploaded and there would be complaints about it not working well for those cases. "
but this can be addressed by stating the feature works best for such and such cases, so users responsibility if they upload videos not recommended.
you can always stipulate users must upload timestamped script for zync to work to .
A: Thanks for the feedback. We're working on more themes already and we'll consider this. If you have any specific requests please write here: https://feedback.zync.ai/
Offering Podcast plan would be great. I've been searching alternatives to ecamm live pro and this is the next best option so far for what I am looking for. While your Podcast is much higher in price, offering a Podcast would be a game changer for those of use looking for LTD like the Podcast solution you offer. I'm keeping my eye out on Zync for LTD podcaster studio. Much success to you.
We shipped a short-form async podcast feature and made it available for all users across all tiers. You can see how it works here: https://www.zync.ai/lessons/zyncup-combine-videos-share-audiences
Q: What are your thoughts on incorporating an AI eye correction feature?
Welcome to Appsumo! I'm a big fan of Bigvu, and hope to add you to my video process! One of the things I love about Bigvu's platform is the eye adjustment feature. It keeps that constant eye contact with viewers, making the videos feel really personal. It basically hides the fact that someone's reading from a script and keeps their eyes focused on the camera. I know Descript has something similar. Is Zync thinking about adding a feature like this? If so, how would you imagine the feature would look like for Appsumo customers?
Also, do you have an affiliate program? If so what does that look like?
A: Nice. I have my eye on eye correction now. It was not on our radar but thanks to the questions here I'm looking into it now. We're also shipping a feature called Record by Segments. You record one small chunk at a time and then we will stitch them all together. This solves for the same "it feels like someone is reading text" problem but a different take.
We are hustling to put together an affiliate program as there has been numerous enquiries right now. Can you email me with the email provided here so I can put you on our first list of affiliates?
Just so you're aware, eye tracking is a few weeks out. We are working on it.
Q: What's the use of tier one?
Is it just to make it 'look' like a good deal? I ask because according to me this is very much what it looks like.
What's the reason why someone would take you on a 'deal', pay YOU cash to promote YOUR brand? Why would you create such tier for a start?
That makes this NOT really a deal at all imho lol... it's up to you, I hope you know that an app MUST have users to be credible.
Another question; why would you restrain the features of your app, in the lower tier if one has less needs for the app? I don't get it, you might think it's a good sales tactic, because it's really not. It will not triggers what you think, it triggers something else.
The app looks promising, what's your goal here, have as much users who actually USE the app so it becomes successful, or a bunch of quick sales that end with no one really using after all?
Q: tier1 and tier 2 limit is so bad.. atleat for tier 2
I saw tier1 limit was previouly same as your free limit recently only you changed to 2 video clips from 8. I and many people like me would be happy to get tier 2 for their personal need if limit is decent like 100 clips or atleast 50 clips per month. I have talked to many guys and they feel the same. is it possible to increase the limit for tier 2. we dont need unlimited is its waste of resource and money also. for personal use tier 2 is in sweet point but limit is too low.
I want to support Dimmer's point in his review about including a third brand logo. This could be beneficial for brands where three colors are significant. Even for those with just two brand colors, like white and dark blue, adding a light blue would enhance the overall look.
Hello, I just made my first video and even though my script wasn't finished, it wouldn't load any more. The video was at 4:56, which leads me to believe the five minute limit. Is there a limit?
Q: Loving this tool!
Have there been any recent updates to Zync or ZyncUp, or are there any updates currently in progress? Do you have a roadmap available? Thanks!
arjunzync
May 15, 2025A: There are several updates in progress. The tool we were using to manage the roadmap went out of business so we're moving it to Notion. Feel free to share any feedback / feature request to support@zync.ai
Share Zync - Plus Exclusive
Q: When will Sync support Arabic?
Share Zync - Plus Exclusive
Q: Marketer vs Creator seats?
What are marketer vs creator seats? What are they each used for?
Can 1 creator use 1 subscription for multiple brands, i.e. if I run a shop I want to promote but I also want to make videos for my consultant services?
arjunzync
Nov 30, 2024A: 1 Workspace = 1 Creator = 1 Subscription = 1 Brand
More here: https://www.zync.ai/lessons/solo-studio-faq#q001
Share Zync - Plus Exclusive
That is a very reasonable request by this guy with a super long username. One creator should not have to buy multiple licenses to be able to work on more than one project, even if that may limit some features. We all wear many hats in life and at work. I request that you please reconsider internally.
Thanks for your question. We will not be able to do this as it is not possible to differentiate different persona from different people. This opens up the possibility of someone using one account for multiple people. You have to buy 1 subscription for every persona.
Q: Podcast studio Solution Request
Hi,
I know this isn't the podcast studio solution, but I just wanted to say that I (and other sumolings) would love to see a ltd for the podcast studio solution.
Do you think you'll run an LTD for the podcast studio solution?
If so, when do you think it might be?
thank
arjunzync
Mar 18, 2025A: Thanks for asking.
ZyncUp https://www.zync.ai/lessons/zyncup-combine-videos-share-audiences is our immediate answer to podcast solution as we are focusing more on short form video content.
We don't have immediate plans of bringing podcast studio to LTD.
Share Zync - Plus Exclusive
Q: are you going to add some filters to improve skin quality like on tik tok etc?
arjunzync
Mar 18, 2025A: We don't have that in the immediate backlog.
Share Zync - Plus Exclusive
Q: Does the tier 3 offer all of the podcast studio features? What is and isn't included? Thanks.
arjunzync
Oct 15, 2024A: Thanks for your question. Solo Studio is the only product on offer. Podcast Studio is not available for LTD.
Share Zync - Plus Exclusive
The podcast studio looks great - would you consider adding another tier to include it?
2nd that. Studio. I’ll but tier 3 probably more than once since multi brand. Unless you create an agency and offer studio. Based on price I maybe interested.
I'm glad you like the Podcast studio. Given the feedback on that we will consider launching that as a separate LTD on AppSumo soon.
I think that the Podcast solution interest more people here then the actual one.
This! I jumped in for the Podcast Studio so I guess Ill have to wait. Considering adding it as a tier, I don't want to but 2 different "products" for the same app.
Also want to add on that it would be great to have this included. Considering we use it for longer form podcasts it could be great to take the longer form and convert it to short form content. Please consider adding this.
Podcast Studio in Tier 3 would be a no brainer. Turning it another deal does not make any sense
totally agree
We shipped ZyncUp - Async Short-Form Podcasting and made it free for all tiers. It's not Podcast Studio but IMO really valuable to create short form podcast-style content. https://www.zync.ai/lessons/zyncup-combine-videos-share-audiences
For those on the fence about this product, ZyncUp is a really great additional feature in Zync Solo Studio
Thanks for reminding bericlee. ZyncUp is a new feature we shipped and it is included in all AppSumo Tier 3. This is short-form Async Podcasting. Here's more about it: https://www.zync.ai/lessons/zyncup-combine-videos-share-audiences
+1 please reconsider to revise your deal
+1 for full podcasting for tier 3, or a tier 4 with teammates and full podcasting studio... i'd like to invest more instead of being limited
Q: difference creator / marketeer
can you elaborate on the difference of these two? Do I need to get tier 2 to get marketeer places?
currently its me and my CTO putting videos out.
arjunzync
Dec 19, 2024A: You need 2 creator seats if there are 2 people creating video.
That would mean 2 subscriptions.
And then they can add you as Marketer in their workspace and vice versa.
Share Zync - Plus Exclusive
Verified purchaser
Still unclear about what a "Marketer" is versus a creator?
Q: Video changes
Hi there, I'm liking the platform but wondering if there's a way to change the fonts to my brand fonts? And replace b-roll?
Thanks!
arjunzync
Jan 3, 2025A: We are adding support for replacing b-roll soon. ETA: end of jan.
We currently don't have plan for Font as they're always a bit tricky with spacing and effects, but we'll be considering a few options soon.
Also, please email support@zync.ai in the future for future enquiries.
Share Zync - Plus Exclusive
How is this coming along?
BRoll editing is in our next sprint. So it should be there in 2ish weeks.
Very happy to hear you are adding the b-roll edit. Font would also be great. As well as placement of text.
Verified purchaser
Is this ready?
@stevenmarch, Yes, as promised the new editor is ready with a bunch of updates including the ability to add b-roll, remove b-roll, change style individually, remove background music / transition sounds.
That is awesome news!!!
Q: Tier 3 Include Agency?
Hello, wondering if tier 3 includes a white label domain for agencies, or is this a whitelabel for like a personal/brand page?
arjunzync
Mar 14, 2025A: Agency white label is not included in Tier 3 and there's a complete onboarding step for that. Here's how it works for agencies:
* Zero upfront costs to try it without white labeling.
* Minimal costs to set up white labeling
* "Trial Workspace" feature means you only pay when you're getting paid from your clients.
* Agencies get deep discounts with volume
We have onboarded 10+ agencies and it's working out pretty well.
Schedule a call. Link to it is at the bottom of this page: https://www.zync.ai/lessons/zync-for-marketing-agencies
Share Zync - Plus Exclusive
Q: Zyncup
How many zyncup are included with each plan? I refunded previously. Am interested because of the adhoc question feature. Wondering how man we get at each tier?
arjunzync
Mar 14, 2025A: Each ZyncUp Question counts towards your credit. The responses are however free. You or your responders do not use up credits for responding to someone's session.
The video credits are as mentioned in the tiers.
Share Zync - Plus Exclusive
Q: I bought plan 2 and the limit is 5mins. Is this extended in plan 3?
arjunzync
Mar 13, 2025A: Zync is for short form content. And we help create videos up to 5 min. Irrspective of the plan.
Share Zync - Plus Exclusive
Q: will you implement video upload ?
you state " The minute we let people upload videos there's going to be all types of videos that will be uploaded and there would be complaints about it not working well for those cases. "
but this can be addressed by stating the feature works best for such and such cases, so users responsibility if they upload videos not recommended.
you can always stipulate users must upload timestamped script for zync to work to .
thanks
arjunzync
Mar 13, 2025A: Thanks for the input. We're not focusing on this at the moment. We'll let you know if it changes.
Share Zync - Plus Exclusive
Q: More themes
Yes it seems very corporate i have a beauty brand ecommerece can you create more themes.
arjunzync
Dec 12, 2024A: Thanks for the feedback. We're working on more themes already and we'll consider this. If you have any specific requests please write here: https://feedback.zync.ai/
Share Zync - Plus Exclusive
Can you tell us the total number of themes currently available as of March 25? Thanks
We have split the styles and we have 6 powerful styles that you can mix and match for different effects - NameTag, Title etc.
Q: Does AppSumo USERS have huge discount on PODCAST PLAN.?
Does AppSumo USERS have huge discount on PODCAST PLAN.?
arjunzync
Oct 16, 2024A: Currently we don't have anything. Given the interest we might launch podcast plan on AppSumo soon as well.
Share Zync - Plus Exclusive
Yes please do
arjunzync Black friday is right around the corner. That would be a great release time for the podcast...:)
:)
That would be a really valuable feature!
Offering Podcast plan would be great. I've been searching alternatives to ecamm live pro and this is the next best option so far for what I am looking for. While your Podcast is much higher in price, offering a Podcast would be a game changer for those of use looking for LTD like the Podcast solution you offer. I'm keeping my eye out on Zync for LTD podcaster studio. Much success to you.
Thanks. Will keep you posted.
We shipped a short-form async podcast feature and made it available for all users across all tiers. You can see how it works here: https://www.zync.ai/lessons/zyncup-combine-videos-share-audiences
Q: What are your thoughts on incorporating an AI eye correction feature?
Welcome to Appsumo! I'm a big fan of Bigvu, and hope to add you to my video process! One of the things I love about Bigvu's platform is the eye adjustment feature. It keeps that constant eye contact with viewers, making the videos feel really personal. It basically hides the fact that someone's reading from a script and keeps their eyes focused on the camera. I know Descript has something similar. Is Zync thinking about adding a feature like this? If so, how would you imagine the feature would look like for Appsumo customers?
Also, do you have an affiliate program? If so what does that look like?
Side note: I just full stacked your offer.
arjunzync
Oct 17, 2024A: Nice.
I have my eye on eye correction now. It was not on our radar but thanks to the questions here I'm looking into it now.
We're also shipping a feature called Record by Segments. You record one small chunk at a time and then we will stitch them all together. This solves for the same "it feels like someone is reading text" problem but a different take.
We are hustling to put together an affiliate program as there has been numerous enquiries right now. Can you email me with the email provided here so I can put you on our first list of affiliates?
Share Zync - Plus Exclusive
Also, 🙌 on full stacking !
also maybe having a auto scroll option on the text would be nice
Here's our update on upcoming features, release dates, podcast studio, agencies and affiliate: https://zync.notion.site/AppSumo-Update-Oct-21-12604109a68380899ff4d4e567afd5e6
Can record by segments be used to create a video over 5 minutes?
In fact, come to think of it that’s the one reason I haven’t moved on this yet.
Also, I see where you are not including any of the podcast functionality from your website.
Have you considered at least offering it on a deeply discounted MRR plan for AS buyers?
Just so you're aware, eye tracking is a few weeks out. We are working on it.
Q: What's the use of tier one?
Is it just to make it 'look' like a good deal?
I ask because according to me this is very much what it looks like.
What's the reason why someone would take you on a 'deal', pay YOU cash to promote YOUR brand? Why would you create such tier for a start?
That makes this NOT really a deal at all imho lol... it's up to you, I hope you know that an app MUST have users to be credible.
Another question; why would you restrain the features of your app, in the lower tier if one has less needs for the app? I don't get it, you might think it's a good sales tactic, because it's really not. It will not triggers what you think, it triggers something else.
The app looks promising, what's your goal here, have as much users who actually USE the app so it becomes successful, or a bunch of quick sales that end with no one really using after all?
arjunzync
Mar 12, 2025A: Yeah, there's a bunch of people who bought tier 1 and are using the product right now. Let me know what tier you ended up purchasing.
Share Zync - Plus Exclusive
Q: tier1 and tier 2 limit is so bad.. atleat for tier 2
I saw tier1 limit was previouly same as your free limit recently only you changed to 2 video clips from 8. I and many people like me would be happy to get tier 2 for their personal need if limit is decent like 100 clips or atleast 50 clips per month. I have talked to many guys and they feel the same. is it possible to increase the limit for tier 2. we dont need unlimited is its waste of resource and money also. for personal use tier 2 is in sweet point but limit is too low.
arjunzync
Mar 12, 2025A: We considered this and discussed with our business team and this is the best we can offer at the moment.
Share Zync - Plus Exclusive
Q: Playback still buffers
Hi I guess this problem Really wanted to go to tier 3
arjunzync
Mar 12, 2025A: We have addressed this issue significantly since. Let me know if you're still seeing this issue.
Share Zync - Plus Exclusive
Q: Dimmers review -
I want to support Dimmer's point in his review about including a third brand logo. This could be beneficial for brands where three colors are significant. Even for those with just two brand colors, like white and dark blue, adding a light blue would enhance the overall look.
arjunzync
Mar 12, 2025A: Thanks. We will add it to our backlog.
Share Zync - Plus Exclusive
Q: Is there a time limit of five minutes?
Hello, I just made my first video and even though my script wasn't finished, it wouldn't load any more. The video was at 4:56, which leads me to believe the five minute limit. Is there a limit?
arjunzync
Mar 12, 2025A: Yes, there is a 5 min limit on creation of videos.
Share Zync - Plus Exclusive