Q: Can you download videos or do you need to post directly to LinkedIn and YouTube?
I want to be able to download videos to share in other ways or embed from my own platform. Is this possible? And do I understand that one can only record in the platform, and not upload a pre-recorded video?
A: Yes, of course. It's your video and you can use it however you want. You can click on the Youtube (landscape), TikTok (portrait), LinkedIn (square) and you'll see a Download video button above the player. You can hit that download your video.
Currently, we don't have a way to upload a pre-recorded video.
A: I hear these. Are you talking about audio normalization / equalizing / noise reduction to make the audio stand out or are you expecting anything else?
Feel free to upvote here: https://feedback.zync.ai/posts/audio-normalization
Q: My own AI generated avatar with my voice?
Any plans to do more with AI like clone my face and voice? Ideally after creating a few videos it will have enough visual and audio data to fully (and very realistically) clone me in a way that is indistinguishable from me filming a clip myself. That way I can crank out more video content without dealing with lighting or fixing myself up for the camera.
Q: Interesting, and I have a use case that would be really interesting and powerful : remote video interview.
If there was a way to generate interview script (questions) and send a link to people to get the answers in video, it would be a game changer. To be transparent, I have not really a use case, apart this one. So if this is something already planed or that can be added in a short or mid term roadmap, I buy now the highest tier..
A: Funny you mention this. The first version of Solo Studio was built with this exact same intention in mind. It has since evolved significantly. Tell me more about a) the persona of someone who would want this solution and b) what exact problem we would be solving for them and c) How many of such personas exist If it's compelling we're happy to include that in the roadmap. It shouldn't take much for us to build that.
I agree this would be a great feature. will it be included in all the appsumo tiers ? mini interviews upto 5 minutes ( or 8 minutes if you extend the time ) would be great addition and would attract more customers for you. One example, managers have gone through pre screening job candidates so send a final interview to the last 4 candidates selected.
Q: Is it possible to create faceless videos with this?
There are a couple marketer seats in T2 but does this mean that I can own the account but allow the other two team members to log in anytime to the single workspace without me and be able to record something with one other person as well or not? Must I always be present or are there actual team members? 2. Sumolings will be allowed the iOS app one day whenever you get that out, whenever that may be, right?
A: 1. Your team members are not the creators. There's only 1 creator allowed per workspace. One person who creates videos. One LinkedIn / Youtube connected to the workspace. Your team members can help you with other things like create session ideas, develop your video script, edit your videos, publish your videos etc.. but they won't be creating videos in your workspace.
2. Absolutely, when we ship the Mobile app it will be available to all Tiers.
Hi - are you similar to BigVU? I was under the impression that it can create videos from scripts but answers seem to suggest not. So, is it pretty similar to BigVU?
A: Don't have a full idea of what BigVU does. We also edit your video to give you a one click publish solution. Here's a short explainer: https://shorturl.at/BMK6e
A: RichardButler, we take Customer Success really seriously. I don't see any pending support ticket from a Richard or RichardButler.
Since you're the second person saying this, I'm a bit concerned if our system is dropping some tickets. Can you email arjun@zync.ai so I can see if we really missed it.
We have been responding to questions / tickets within the hour and some times even within minutes. We have answered over 250 questions in the last few days. Even if we're not able to resolve the issue we respond really quickly giving you an update on when we can resolve it by.
Appreciate you working with us through this. As I mentioned in the email, this did not land in our support inbox. A bit concerned now about how many more we've missed.
Thanks again sent you over another email see if you got it
Q: Do i need to buy 3 T3 licences for our 3 creators in my company. We do 30 videos/month each
I would hope there is a more efficient way to do this as otherwise it is too expensive. Hope i misunderstood the creator seat per license. Pls let me know the solution.
A: Yes, you need to buy 1 workspace per person and one subscription per creator.
30 videos/month for 1-2 years is significant number of videos. Zync saves hours of effort per video. TBH, even if it saves 2 min of your time per video, it might make it worth your time.
Q: I would like to ask about the 5 minute video limit
I'm happy with this although would prefer a few minutes longer. What concerns me is if I am recording and go over by a couple of seconds. Will my whole recording be deleted? If so would it be possible to include a timer?
A: The limit is 5 min. We will end the recording at 5 min. There is a timer you'll see on the top left when you're recording. You can always do as many retakes as you want.
Hello Will there be an option to choose or create an AI Avatar as not everyone wants to appear in front of the camera and I would like to publish videos with a super real avatar. Regards AdAlbert
Q: This sounds like everything I want! Any chance you will allow 15 minute videos soon?
My YouTube videos are always about 15-18 minutes. I do this on purpose. I would love to use the Zync platform for YouTube and presentations-I do not know if it can be used for this as well? But I need it to be able to upload longer videos.
A: Thanks for writing Kara. We are currently more targeted at Short-Form video content. We currently don't have plans to build 15-18 minute video. Our studio limits content to be 5 min.
Q: How do we access Storage and how much storage do we get each tier and for how long?
Do you simply email the videos to us? 2. Can we edit them, post production? 3. Will you add Ai so that I can speak any Asian language perfectly as my lips move and you translate what I am saying... will that be added or is it included for Sumolings? 4. How else it it possibly Ai rich?
A: 1. You will have access to your Content Kit as long as you have your account. You will get an email notification but the videos are inside. 2. We will be shipping a simple video editor that lets you do minor edits. 3. No, we don't support that. We don't have plan for that in the near future either. 4. Not sure I understand this question.
A: Sharing credentials is not allowed. Not sure if I fully understand. You can add Team Members to your workspace in Tier 3 and above. There's only one creator per workspace. We call the rest to be "Marketer Seats" Hope this answers your question: http://support.zync.ai/article/creator-vs-marketer-seats
Q: Length of Videos
How long can the videos be?
arjunzync
Oct 29, 2024A: 5 min per video clip. These are meant for short form video content.
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Q: Can you download videos or do you need to post directly to LinkedIn and YouTube?
I want to be able to download videos to share in other ways or embed from my own platform. Is this possible? And do I understand that one can only record in the platform, and not upload a pre-recorded video?
arjunzync
Oct 23, 2024A: Yes, of course. It's your video and you can use it however you want.
You can click on the Youtube (landscape), TikTok (portrait), LinkedIn (square) and you'll see a Download video button above the player. You can hit that download your video.
Currently, we don't have a way to upload a pre-recorded video.
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Any plans for it in the near future (1-3 months from now - being almost Nov. 24)?
Feel free to upvote / comment here: https://feedback.zync.ai/posts/upload-video-for-processing
Q: In tier 2 will you one day include more Ai features?
Will you grant sumolings the ability to to have the AI automatcally CLEAN UP AUDIO so we do not have to run it through a seperate Ai program?
arjunzync
Oct 28, 2024A: I hear these. Are you talking about audio normalization / equalizing / noise reduction to make the audio stand out or are you expecting anything else?
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We don't have this in our roadmap and we will add to it. But if we do we will certainly include this for all tiers.
Feel free to upvote here: https://feedback.zync.ai/posts/audio-normalization
Q: My own AI generated avatar with my voice?
Any plans to do more with AI like clone my face and voice? Ideally after creating a few videos it will have enough visual and audio data to fully (and very realistically) clone me in a way that is indistinguishable from me filming a clip myself. That way I can crank out more video content without dealing with lighting or fixing myself up for the camera.
arjunzync
Edited Oct 29, 2024A: It's something that we've thought about but don't have it on our immediate roadmap.
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I created a Backlog item for this. You can upvote it here: https://feedback.zync.ai/posts/ai-clone-voice-video
Q: podcaststudio
podcaststudio, will this be available Please.
arjunzync
Oct 29, 2024A: Our latest udpate on this here: https://feedback.zync.ai/posts/podcast-studio
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Q: Interesting, and I have a use case that would be really interesting and powerful : remote video interview.
If there was a way to generate interview script (questions) and send a link to people to get the answers in video, it would be a game changer.
To be transparent, I have not really a use case, apart this one. So if this is something already planed or that can be added in a short or mid term roadmap, I buy now the highest tier..
arjunzync
Oct 28, 2024A: Funny you mention this. The first version of Solo Studio was built with this exact same intention in mind. It has since evolved significantly.
Tell me more about a) the persona of someone who would want this solution and b) what exact problem we would be solving for them and c) How many of such personas exist
If it's compelling we're happy to include that in the roadmap. It shouldn't take much for us to build that.
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Feel free to email me personally and I can jump on a call to learn more.
I agree this would be a great feature. will it be included in all the appsumo tiers ? mini interviews upto 5 minutes ( or 8 minutes if you extend the time ) would be great addition and would attract more customers for you. One example, managers have gone through pre screening job candidates so send a final interview to the last 4 candidates selected.
Q: Is it possible to create faceless videos with this?
arjunzync
Oct 28, 2024A: Not right now.
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Q: Is it really unlimited team members in T3?
There are a couple marketer seats in T2 but does this mean that I can own the account but allow the other two team members to log in anytime to the single workspace without me and be able to record something with one other person as well or not? Must I always be present or are there actual team members? 2. Sumolings will be allowed the iOS app one day whenever you get that out, whenever that may be, right?
arjunzync
Oct 28, 2024A: 1. Your team members are not the creators. There's only 1 creator allowed per workspace. One person who creates videos. One LinkedIn / Youtube connected to the workspace. Your team members can help you with other things like create session ideas, develop your video script, edit your videos, publish your videos etc.. but they won't be creating videos in your workspace.
2. Absolutely, when we ship the Mobile app it will be available to all Tiers.
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Q: BigVu comparison?
Hi - are you similar to BigVU? I was under the impression that it can create videos from scripts but answers seem to suggest not. So, is it pretty similar to BigVU?
Thanks and all the best!
arjunzync
Oct 28, 2024A: Don't have a full idea of what BigVU does. We also edit your video to give you a one click publish solution. Here's a short explainer: https://shorturl.at/BMK6e
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Q: support updates
hey guys
i did send a ticket into support asking about something specific but never heard back
this worries me, also do you have or are you thinking of having a chat on the site¿
arjunzync
Oct 24, 2024A: RichardButler, we take Customer Success really seriously.
I don't see any pending support ticket from a Richard or RichardButler.
Since you're the second person saying this, I'm a bit concerned if our system is dropping some tickets. Can you email arjun@zync.ai so I can see if we really missed it.
We have been responding to questions / tickets within the hour and some times even within minutes. We have answered over 250 questions in the last few days.
Even if we're not able to resolve the issue we respond really quickly giving you an update on when we can resolve it by.
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Cheers Arjun, sent it over to you, btw loving the software
Appreciate you working with us through this. As I mentioned in the email, this did not land in our support inbox. A bit concerned now about how many more we've missed.
Thanks again sent you over another email see if you got it
Q: Do i need to buy 3 T3 licences for our 3 creators in my company. We do 30 videos/month each
I would hope there is a more efficient way to do this as otherwise it is too expensive. Hope i misunderstood the creator seat per license. Pls let me know the solution.
arjunzync
Oct 27, 2024A: Yes, you need to buy 1 workspace per person and one subscription per creator.
30 videos/month for 1-2 years is significant number of videos. Zync saves hours of effort per video. TBH, even if it saves 2 min of your time per video, it might make it worth your time.
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Q: Is ZYNC a mobile & desktop app OR is it only for desktop?
arjunzync
Oct 27, 2024A: It's only for dekstop right now.
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Q: Is this a mobile phone app?
arjunzync
Oct 27, 2024A: It's a laptop only app right now.
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Q: I would like to ask about the 5 minute video limit
I'm happy with this although would prefer a few minutes longer. What concerns me is if I am recording and go over by a couple of seconds. Will my whole recording be deleted? If so would it be possible to include a timer?
arjunzync
Oct 26, 2024A: The limit is 5 min. We will end the recording at 5 min.
There is a timer you'll see on the top left when you're recording.
You can always do as many retakes as you want.
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Q: Avatar
Hello
Will there be an option to choose or create an AI Avatar as not everyone wants to appear in front of the camera and I would like to publish videos with a super real avatar.
Regards AdAlbert
arjunzync
Oct 25, 2024A: Thanks for asking. This is not something we support or have in our immediate roadmap
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Q: Hello if I get tier 1 or 2 can I upgrade later
arjunzync
Oct 25, 2024A: Of course, you can always upgrade later.
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Q: This sounds like everything I want! Any chance you will allow 15 minute videos soon?
My YouTube videos are always about 15-18 minutes.
I do this on purpose.
I would love to use the Zync platform for YouTube and presentations-I do not know if it can be used for this as well?
But I need it to be able to upload longer videos.
arjunzync
Oct 25, 2024A: Thanks for writing Kara.
We are currently more targeted at Short-Form video content. We currently don't have plans to build 15-18 minute video. Our studio limits content to be 5 min.
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Q: Yes, I really want to speak Chinese! Will the Ai allow us to do this one day in Zync and included as a feature?
Can we speak in tongues?
arjunzync
Oct 25, 2024A: We don't plan on doing this right now.
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Q: How do we access Storage and how much storage do we get each tier and for how long?
Do you simply email the videos to us? 2. Can we edit them, post production? 3. Will you add Ai so that I can speak any Asian language perfectly as my lips move and you translate what I am saying... will that be added or is it included for Sumolings? 4. How else it it possibly Ai rich?
arjunzync
Oct 25, 2024A: 1. You will have access to your Content Kit as long as you have your account. You will get an email notification but the videos are inside.
2. We will be shipping a simple video editor that lets you do minor edits.
3. No, we don't support that. We don't have plan for that in the near future either.
4. Not sure I understand this question.
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Q: Are we not allowed to share credentials?
Might team members' SaaS allowance/permissions be included one day for Sumolings?
arjunzync
Oct 25, 2024A: Sharing credentials is not allowed.
Not sure if I fully understand. You can add Team Members to your workspace in Tier 3 and above.
There's only one creator per workspace. We call the rest to be "Marketer Seats"
Hope this answers your question: http://support.zync.ai/article/creator-vs-marketer-seats
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