Best Zendesk Alternatives and Competitors (2024)
![Zendesk](https://appsumo2-cdn.appsumo.com/media/selfsubmissions/images/9f9f3ff0-d1a1-4631-b783-cc77c66e6ef5.png?width=320&height=180)
Top 11 Alternatives to Zendesk in 2024
Browse the options and compare their key features, targeted users, top integrations, and more. Find a better and more affordable alternative to Zendesk that works best for your business.
NinjaPipe - Best for Marketing agencies
What do users say about NinjaPipe
NinjaPipe has received positive feedback from customers for its outstanding support, responsive team, and promising potential. However, some users have noted minor drawbacks such as missing basic CRM functions and slow response times. With an overall rating of 4.2 and a 60-day money-back guarantee, NinjaPipe is a solid buy for those in need of an AI-driven CRM and sales platform.
Top features
- Unlimited emails per month (bring your own ESP)
- Calendar and appointments (AI appointment setter)
- AI integrations and automation
- Intelligent lead scoring
Best for:
- Marketing agencies, SaaS, Sales managers
Integrations:
- Pabbly Connect, Zapier
What is NinjaPipe?
Fineguide - Best for Customer support
Top features
- Customize persona
- Assistant role
- Basic ticketing system
- Learn from websites
Best for:
- Customer support, QA, Sales managers
Integrations:
- API, WordPress, Zendesk
Get 10% off your first purchase
Plus the hottest deals on software sent straight to your inbox
SimpleBase - Best for Customer support
What do users say about SimpleBase
SimpleBase has been praised for its efficient AI chatbot, responsive ticket resolution, and user-friendly Knowledge Base platform. The platform's sleek interface, quick support, and continuous updates have received positive feedback. However, some users have reported minor glitches in the text editor and occasional delays in customer support. With an overall rating of 4.3 and a 60-day money-back guarantee, SimpleBase is worth considering for those seeking a reliable AI chatbot and Knowledge Base solution.
Top features
- Help Desk with ticket management
- Customer Support: Resolve and assign tickets
- Inbound Email: Turn emails to support tickets
- Saved Replies, Notes and Working Hours
Best for:
- Customer support, SaaS, Small businesses
Integrations:
- Google Analytics, Intercom
VanChat - Best for Ecommerce
Top features
- AI proactive sales
- AI order tracking
- AI agent handover
- AI product recommendation
Best for:
- Ecommerce, Marketers, Solopreneurs
Integrations:
- Instagram, Shopify, TikTok, Whatsapp
EazyDocs - Best for Course creators
EazyDocs
$59/lifetime
What do users say about EazyDocs
EazyDocs has received positive feedback from customers, who have praised its seamless transition for existing content, granular control, and sleek UI. Some users have noted minor issues with drag-and-drop sorting and left-side nav customizability. However, with an overall 5-star rating and positive feedback, EazyDocs is a solid buy for those in need of a comprehensive knowledge base solution. With a lifetime deal and continuous improvement based on user feedback, it's worth giving it a try.
Top features
- Doc helper assistant with contact form
- Doc badge and conditional content dropdown
- Doc dark mode
- OnePage documentation
Best for:
- Course creators, Developers, Educators
Integrations:
- Google Fonts, React, WordPress
Vocal - Best for Customer support
Vocal
$59/lifetime
What do users say about Vocal
'Customers appreciate Vocal for its seamless voice recording and transcription capabilities, personalized communication, and prompt customer support. While some users have noted minor limitations in language support and integration with other apps, the overall positive feedback highlights its effectiveness and ease of use. With an impressive 4.9 rating from 72 reviews, Vocal is a solid buy, especially with the 60-day money-back guarantee.'
Best for:
- Customer support, Influencers, Online coaches
Integrations:
- Chrome, Edge, Gmail, Google Workspace, Outlook
ChatMaxima - Best for Customer support
ChatMaxima
$49/lifetime
Ends in 00:00:00
What do users say about ChatMaxima
Customers have praised ChatMaxima for its user-friendly onboarding process, intuitive bot-building interface, and responsive customer support. Some users have noted the complexity of the chat flow and expressed a desire for more customization options as minor drawbacks. With an overall rating of 4.4 and positive feedback, ChatMaxima is a solid purchase at $49.00, especially with the 60-day money-back guarantee.
Top features
- Pubic and private AI chatbots
- All supported platforms (Live chat, WhatsApp, Instagram, Facebook, Telegram, SMS, and all future supported platforms)
- Unlimited history
- Embed on unlimited websites
Best for:
- Customer support, Ecommerce, SaaS
Integrations:
- Airtable, Google Docs, GPT-4, HubSpot, Shopify
What is ChatMaxima?
ManyContacts - Best for Customer support
ManyContacts
$49/lifetime
What do users say about ManyContacts
Customers appreciate ManyContacts for its efficient WhatsApp message management, intuitive UI, and helpful customer support. Some users have reported minor drawbacks such as slow support responses and limitations in exporting contacts. Despite these, ManyContacts is a solid buy, especially with its chatbots and funnels, and at $49.00, it's worth giving it a try with the 60-day money-back guarantee.
Best for:
- Customer support, Marketers, Sales managers
Integrations:
- HubSpot, Pabbly Connect, Pipedrive, Whatsapp, Zapier
Tiny Talk - Best for Customer support
What do users say about Tiny Talk
Customers appreciate Tiny Talk for its user-friendly interface, GDPR compliance, and responsive customer support. Some users have faced issues with API connectivity and minor glitches. With an overall rating of 4.5, Tiny Talk is a solid buy for creating AI chatbots and integrating with various platforms. It's priced at $49.00 with a 60-day money-back guarantee, so it's worth giving it a try.
Top features
- Chat widget
- Branding
Best for:
- Customer support, Ecommerce, Small businesses
Integrations:
- API, GPT 3.5-Turbo, GPT-4, Slack, Whatsapp
DigiAI - Best for Customer support
Top features
- Unlimited chatbot embeds
- Unlimited chat history
- Powerful knowledge base management
Best for:
- Customer support, Ecommerce, Small businesses
Integrations:
- Facebook, LiveChat, OpenAI, Telegram, Whatsapp
Hyversa - Best for Customer support
Top features
- AI chat
- AI write
- AI summarize
- CRM
Best for:
- Customer support, Small businesses, Solopreneurs
Integrations:
- Pabbly Connect, POST HTML code, WordPress, Zapier