4.5
Taco ratings
Acumbamail - Plus Exclusive has received positive feedback from customers, particularly for its high-converting email campaigns, user-friendly interface, and robust automation capabilities. Some users have mentioned minor language-related issues and occasional delays in customer support. Overall, Acumbamail - Plus Exclusive is a solid choice for those seeking effective email campaigns and landing pages, especially with the added benefit of a 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
Very disappointing in terms of support
So far, I've been able to use Acumbamail and, apart from a few minor issues, it's been okay.
But the support team is really unfriendly and absolutely refuses to help resolve the problem.
Since no matter what you try, you always get the same support agent, there's no point in hoping that someone else who might be a little more competent will eventually take care of the problem.
Maria_Acumbamail
Nov 12, 2025Hello,
We’re sorry to hear about your experience with our support team and that you didn’t receive the level of assistance you expected. This is definitely not the service quality we strive to provide.
We appreciate your feedback — it helps us improve. Please contact us again at support@acumbamail.com and we’ll make sure your case is reviewed by a different member of our team to help resolve the...
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Verified purchaser
Excellent Email & SMS Marketing Platform
We’ve been using Acumbamail for our own outreach and to support our local service business clients — and it’s been a game-changer. The platform is intuitive, reliable and offers great value — especially when you need a tool that works without a steep learning curve.
Maria_Acumbamail
Nov 5, 2025Thank you so much for your kind words! We’re thrilled to hear Acumbamail has been such a valuable tool for your business and clients.
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Verified purchaser
Delivery problem since beggining of september
I can confirm all the comments about deliverabily, since the beginning of september they have made some change in their sending server. And since that update, emails do not arrive in the inbox (especially gmail and icloud). Whats worst is the support service. They answer with some standard answer without caring about this problem. Because of this I will have to switch to anothe provider.
Maria_Acumbamail
Oct 13, 2025Hello Dwayno,
Thanks for your feedback! We encourage you to reach out to our support team to check the status of your campaigns, just in case there's anything in your account settings that needs adjusting. We can confirm that the tool is performing at 100% capacity. We’d be happy to assist you with recommendations to improve the quality of your list, as this is a key factor in the...
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Verified purchaser
Unuseable. 😖
I had high hopes for this deal and thought I would get solid performance in a lifetime deal. What I find instead is confusing, partly in Spanish, complicated, and hardly usable for me. I need integrations with other programs (WordPress, Zapier) and a clear, understandable structure. I can’t even find list IDs. Everything is hidden somewhere. I am really frustrated. Double Opt-In Emails seem to not be delivered. At least, i can't find any under several testing email addresses. I’m struggling with this system.
Maria_Acumbamail
Oct 3, 2025Hello,
Thanks for sharing your feedback, and we're truly sorry to hear about your frustration. We understand how important it is for the platform to feel intuitive and easy to use, especially when you're expecting strong performance from a lifetime deal.
We strongly encourage you to contact our support team so we can assist you directly. For example, the list ID is actually very easy to find —...
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Verified purchaser
Brutal deliverability
The main thing you need from an email tool is the ability to deliver to inboxes.
This one does not do that.
Same list, same email.
- Acumbamail - 1% Open Rate
- Mailchimp - 12% Open Rate
Maria_Acumbamail
Oct 3, 2025Hello Dwayno,
Thanks for your feedback! We encourage you to reach out to our support team to check the status of your campaigns, just in case there's anything in your account settings that needs adjusting.
More importantly, we can also share personalized recommendations to help you improve your open rates. The quality of your subscriber list plays a key role in this, and we'd love to help you...
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