I bought the tier 3 lifetime deal of Airloupe. It has been almost year and half and just got a news Airloupe is chopping Appsumo lifetime plan. Why cut down features and limits drastically?
The email says this: • Moving forward, uploading new content will require an active plan
Why I've to pay $34/month to keep my lifetime access and uploaded more photos out of my lifetime plan...
Are our galleries still retrievable? This is a bad one to go down.
Founder Team
airloupe
Nov 26, 2025
A: Hello BaldMarketer,
The galleries and images are safe on the platform. If you are talking about the Bad Gateway issue, we are going to work on this very soon. Actually, I'm going to work on making sure the platform is as stable as possible moving forward, I have a team on it.
Feel free to list bug and request for features you want to see being build here:...
I haven't been able to acces my dashboard since last week, or change settings to client galleries. No reply to e-mail so far. How do I setup my galleries now? Have been needing to use other software since this is not working anymore? Is it completely down? Can I still get my files?
Founder Team
airloupe
Nov 26, 2025
A: Hello Malou, All files and galleries are safe on Airloupe. We are aware that the servers can be… sensitive! If you have any questions, you can email me directly at [email protected] or use the brand new Chat Widget on the website. We are fixing bugs and working on making the servers more reliable for the future of Airloupe, its users and your clients! I can't wait to take Airloupe to the...
Q: Does customer support still operate for Airloupe? None of my emails get answered.
Such a shame, as the product is very good, but the online support seems non-existent.
Founder Team
airloupe
Nov 26, 2025
A: Hello Belfast!
My name is Adrien, the new owner of Airloupe. I have now behind [email protected] and will make sure to answer all emails. You can now find a Chat Widget at the bottom right of the website where you can message me, share bugs and ask for new features on Airloupe. I'm existed for what's coming with Airloupe and I'm glad you are part of this journey!
Is agency mode available? if i want to resell the service I mean.
Thanks
Founder Team
airloupe
Nov 26, 2025
A: There is no Agency mode for Airloupe. We are going to have an affiliate system implemented soon, it is in our roadmap: https://roadmap.airloupe.com @AdrienVillez
Q: Airloupe Going Rogue with Lifetime plan
Hi,
I bought the tier 3 lifetime deal of Airloupe. It has been almost year and half and just got a news Airloupe is chopping Appsumo lifetime plan. Why cut down features and limits drastically?
The email says this:
• Moving forward, uploading new content will require an active plan
Why I've to pay $34/month to keep my lifetime access and uploaded more photos out of my lifetime plan...
Share Airloupe
Q: Service is Down - What about our galleries
Are our galleries still retrievable? This is a bad one to go down.
airloupe
Nov 26, 2025A: Hello BaldMarketer,
The galleries and images are safe on the platform. If you are talking about the Bad Gateway issue, we are going to work on this very soon. Actually, I'm going to work on making sure the platform is as stable as possible moving forward, I have a team on it.
Feel free to list bug and request for features you want to see being build here:...
Share Airloupe
Q: Is it down?
I haven't been able to acces my dashboard since last week, or change settings to client galleries. No reply to e-mail so far. How do I setup my galleries now? Have been needing to use other software since this is not working anymore? Is it completely down? Can I still get my files?
airloupe
Nov 26, 2025A: Hello Malou,
All files and galleries are safe on Airloupe. We are aware that the servers can be… sensitive!
If you have any questions, you can email me directly at [email protected] or use the brand new Chat Widget on the website.
We are fixing bugs and working on making the servers more reliable for the future of Airloupe, its users and your clients! I can't wait to take Airloupe to the...
Share Airloupe
Q: Does customer support still operate for Airloupe? None of my emails get answered.
Such a shame, as the product is very good, but the online support seems non-existent.
airloupe
Nov 26, 2025A: Hello Belfast!
My name is Adrien, the new owner of Airloupe. I have now behind [email protected] and will make sure to answer all emails. You can now find a Chat Widget at the bottom right of the website where you can message me, share bugs and ask for new features on Airloupe. I'm existed for what's coming with Airloupe and I'm glad you are part of this journey!
@AdrienVillez
Share Airloupe
Q: agency mode
Is agency mode available? if i want to resell the service I mean.
Thanks
airloupe
Nov 26, 2025A: There is no Agency mode for Airloupe. We are going to have an affiliate system implemented soon, it is in our roadmap: https://roadmap.airloupe.com
@AdrienVillez
Share Airloupe