Answerly

Use this AI-powered live chat widget to analyze your business and provide instant customer support 24/7

Your AI chatbot isn’t doing you any favors if your site visitors feel like they’re talking to a parrot. (“Polly have a solution?”)

Unfortunately, you don’t have the time or budget to build and train a bot that can dynamically respond to every possible scenario.

If only there was an AI-powered chatbot that could learn all the ins and outs of your business and generate accurate, human-like replies to customers around the clock.

Check out Answerly.

TL;DR

too long didn't read
Train your AI chatbot with pictures, links, and product emergencies, so it can provide relevant answers to customers
Automatically analyze your training data for knowledge gaps that you can fill in by entering short text answers

At-a-glance

Overview

Answerly is an AI chatbot that learns your entire business and generates dynamic, human-like replies to customers 24/7.

Answerly lets you train your AI chatbot with different data sources to create a subject expert that can respond to any customer support query.

You’ll be able to import online data from your website and knowledge base to train it on your business’ specific information.

This feature also lets you import unpublished data from Google Docs or PDFs so you can train your chatbot for internal use.

Chatbot training

Turn your AI chatbot into a subject expert in a few clicks!

Answerly makes it easy to update your AI chatbot’s knowledge with snippets of information that aren’t reflected on your website or documents.

That means you can notify your chatbot about scheduled downtime or other issues to keep site visitors in the loop.

Plus, you can upload screenshots of settings and features with a short description, giving your chatbot visual aids to share with customers.

Summaries

Keep your chatbot informed of any changes so it can whip up unique support queries.

Answerly is also packed with tons of customization options that let you easily change the look and feel of your AI chatbot.

Now you’ll be able to add your logo and colors to the widget, helping it blend in with the rest of your website.

And you can set the tone or personality of your AI chatbot, ranging from humorous to serious, to create a better customer experience.

Customization

Tweak the look and feel of your chatbot to fit your website’s aesthetic.

Best of all, Answerly can analyze and identify gaps in your information to point out customer support questions it can’t answer yet.

You can quickly fill in these gaps with short answers right from your dashboard, so you don’t have to go through the hassle of updating source docs.

Now that you can implement a chatbot to answer any query, you'll finally be able to streamline your customer support grind.

Knowledge gaps

Find any gaps in your knowledge base and provide short answers to create an all-knowing chatbot.

Contrary to popular opinion, having a know-it-all on your team would be a huge lifesaver. (“Ooh, I know the answer! I’m raising my hand! Call on me!”)

That’s why Answerly lets you train your AI chatbot, update it with important info on the fly, and identify knowledge gaps for excellent customer service 24/7.

Give your customers the right answers.

Get lifetime access to Answerly today!

award-badge

60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!

Deal terms and conditions: Lifetime access to Answerly. All future Pro Plan updates. If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates. No codes, no stacking—just choose the plan that’s right for you. You must activate your license within 60 days of purchase. Ability to upgrade between 5 license tiers while the deal is available. Ability to downgrade between 5 license tiers within 60 days of purchase. Previous AppSumo customers will be grandfathered into any new features and feature limits. Previous AppSumo Answerly customers who purchased Answerly can upgrade their license to increase their feature limits. An open API key is required to used Answerly.
Answerly

Answerly

Answerly.io
FounderFounder
Fatos Bediu
Founder & CEO
FoundedFounded
June 2021
HeadquartersHeadquarters
Kumanovo, North Macedonia
Company sizeCompany size
1-10 employees
Product stageProduct stage
Growth
Financial stageFinancial stage
Bootstrapped

Updates from Answerly

A message from Answerly

Posted Aug 19, 2024

Company and Product FAQs

Posted Aug 19, 2024

Features Updates (August 2023)

Posted Aug 19, 2024

New updates

Posted Aug 19, 2024

See what Sumo-lings are saying

Questions
Reviews

Questions & Reviews

Log in to ask a question
Showing 5 of 884 questions

Q: Which Plan To Buy For 1 Webflow Website FAQs?

Please tell us which of your plans is best for our Webflow business website with 250-ish questions and answers? Also, what are training sets and how many are needed for what?

116686476556618671425May 2, 2025
See detail
Share
Helpful?

Q: Questions about software

Does your software provide api access or would i need my own api key?
Is there a white label version so that I could provide a chatbot for my clients?
Can I install the chatbot on my website or social sites like linkedin or Google my business?
I am looking for a chatbot software that can answer questions for customers that visit my bookkeeping website and i will need it to be trained to answer any possible question that my customers might have about bookkeeping and my services.

111441114752733812714May 2, 2025
See detail
Share
Helpful?

Q: Way to verify uploaded learning material

I have found that uploading learning material, in this case from .docx, works for a time and then doesn't. For example, if I upload information, that information will be referenced in answers initially but eventually it will no longer be used. If I upload the same document again, again the bot will use the info. Is there any way to verify that the learning has and continues to have the documents it was given for learning?

subscriptions10PLUSApr 30, 2025
See detail
Share
Helpful?

Q: Is the chatbot icon that appears on the page changeable?

subscriptions10PLUSApr 30, 2025
See detail
Share
Helpful?

Q: Is it possible to pull data from a large website?

Can i pull data from a website like below, which has 1000's of data of spareparts and equipments?
https://www.mcmaster.com/

PrinceOfPersiaPLUSApr 24, 2025
See detail
Founder Team
Fatos_Answerly

Fatos_Answerly

Edited Apr 24, 2025

A: Hi there, thank you for the question!

While this is possible, websites also contain lots of other data that will not be helpful to the AI like footers etc.

If you have a lot of data, the best way to do this would be to have a sheet document, that way your AI can be much more accurate in trying to figure out which product you're talking about!

Share
Helpful?

Sign up

All our deals are time-sensitive! Make sure you don't miss any of our awesome limited-time offers.