can the chatbot help customers make a decision by asking questions and showing images and also videos in the chatbot not linkes , to help cutomers find quick what there looking for. and also i want to ask if your plan to add voice and others updates including in our purchase . finally i would happy if can tell why answerly better than LouiseBot that also in appsumo. thank you for knowlage me for better decision .
Q: You have removed the Whatsapp and FB integration which is unacceptable
I just don't quite understand why are you removing the whatsapp and FB integration for answerly. If this is a feature, regardless of user using it or not, it should be there. Whatsapp / FB are a large social platform, should not focus only on website. You've used months to build the feature and should not remove it.
I completely understand your question. From your point of view, it might seem quite surprising — and I shared the same surprise when I looked at the use cases and saw that there are thousands of embedded widgets in websites, but zero WhatsApp agents.
I wouldn’t have minded keeping a feature that nobody uses, but since WhatsApp is a completely different channel, it was slowing us down and doubling our workload. For example, we’re planning to add new voice technology to our platform, and that would mean having to support it for both WhatsApp and Facebook — which no one is using.
By focusing on the web, we can move faster and build features that no other platform can offer — features that are deeply interactive, customizable etc.
The reason we don't use the Whatsapp is that we were waiting development as it still not reliable to handle the dev/use for api case. Most of us bought Answerly cause we were promised other channels integrations, which is the only set apart from other chatbots. You delete it without asking your users the reason, as another proof (as it was deleting community) of 0 interest on your users needs.
Although WhatsApp was fully integrated and available for months, there were ultimately no users taking advantage of it.
We apologize if you disagree with the decision, but we couldn't maintain the integration under those circumstances as it was slowing down development and affecting our main user base.
Q: How can you support Unlimited all you can eat at your highest level?
How is this even possible as an LTD? What is your run rate?
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Q: ecommerce
can the chatbot help customers make a decision by asking questions and showing images and also videos in the chatbot not linkes , to help cutomers find quick what there looking for. and also i want to ask if your plan to add voice and others updates including in our purchase . finally i would happy if can tell why answerly better than LouiseBot that also in appsumo. thank you for knowlage me for better decision .
Share Answerly
Q: You have removed the Whatsapp and FB integration which is unacceptable
I just don't quite understand why are you removing the whatsapp and FB integration for answerly. If this is a feature, regardless of user using it or not, it should be there. Whatsapp / FB are a large social platform, should not focus only on website. You've used months to build the feature and should not remove it.
Fatos_Answerly
Apr 15, 2025A: Hi Jeffrey,
I completely understand your question. From your point of view, it might seem quite surprising — and I shared the same surprise when I looked at the use cases and saw that there are thousands of embedded widgets in websites, but zero WhatsApp agents.
I wouldn’t have minded keeping a feature that nobody uses, but since WhatsApp is a completely different channel, it was slowing us down and doubling our workload. For example, we’re planning to add new voice technology to our platform, and that would mean having to support it for both WhatsApp and Facebook — which no one is using.
By focusing on the web, we can move faster and build features that no other platform can offer — features that are deeply interactive, customizable etc.
Let me know if you have other questions.
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The reason we don't use the Whatsapp is that we were waiting development as it still not reliable to handle the dev/use for api case. Most of us bought Answerly cause we were promised other channels integrations, which is the only set apart from other chatbots.
You delete it without asking your users the reason, as another proof (as it was deleting community) of 0 interest on your users needs.
Verified purchaser
Hello Geo,
Although WhatsApp was fully integrated and available for months, there were ultimately no users taking advantage of it.
We apologize if you disagree with the decision, but we couldn't maintain the integration under those circumstances as it was slowing down development and affecting our main user base.
Q: can it be used for internal coms?
Fatos_Answerly
Apr 15, 2025A: Hi there, thank you for your question!
You can create agents and share them with your team. Do you have a specific use case in mind?
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Q: Does Answerly currently work with Shopify?.
In May 2024, the answer was both Yes and No.
Fatos_Answerly
Apr 15, 2025A: Hi Stormy,
You can embed Answerly in Shopify and use your Shopify store as a training dataset for our AI. Is there any specific use case you have in mind?
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