Breakcold Questions

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Q: On Tier 2, but only ONE social account at any time ?

How is this a unified inbox ?

I had had consecutive LinkedIn + Telegram accounts enabled - for about 6 months, they were working consecutively - since they activated Whatsapp as a social account - I was unable to add consecutive account - it makes no sense to SELL 5x accounts - and only use ONE at a time - do i need to delete and add and then delete and so on to switch ?
How will I ever use 5x accounts ?

Please see this with same complaint from other buyers
https://appsumo.com/s/13juewq/

psylligentPLUSJun 11, 2025
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Q: New functionality: LinkedIn Inbox Why should we pay extra for this when it's included in your standard plans❓ Think about it.

🤔
You promised to:
◾All future Breakcold CRM (Tier 1) or Breakcold+ (Tier 2-4) Plan updates

Jack.SPLUSApr 18, 2024
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Q: Members

Hello, how many members are allowed in Tier 2 plans? Thanks!

capichoDec 19, 2024
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Q: When are you guys coming back to Appsumo again...

Eagerly Waiting for your Comeback?

CPPattnaikDec 19, 2023
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Q: I was pleased to see you finally added the LinkedIn Inbox (something that SalesRobot has).

But we have to pay $10 / month to access it?

plato39PLUSApr 18, 2024
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Q: Hello, there are a few things bothering me with Breakcold, mostly LinkedIn-wise: 1) The very fact that ...

Breakcold limits the number of refreshes means that you are trying to avoid a ban from LinkedIn?! That should be more explicit on the knowledge base.

2) Breakcold works thanks to a Chrome Extension, that means that, in order to refresh, my browser has to be open all the time. This isn't too clear in the knowledge base.

GretisMay 18, 2023
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Arnaud_Breakcold

Arnaud_Breakcold

May 14, 2024

A: Hey there :)

1°) Correct, it's to protect your LinkedIn account, it is explained here already but I'll make it more explicit: https://breakcold.crisp.help/en/article/qa-common-asked-questions-s0nahj/ - we're not trying to avoid a ban, we avoid you a ban

2°) NOT TRUE, you don't need to have it open at any time, just to install it. You can have your PC shut off and it will continue to work without problems. It doesn't work thanks to the chrome extension, it's just part of our onboarding process so people use it from LinkedIn too to add/update leads. To avoid confusion in the future, we'll disconnect the fact that installing the extension is mandatory. I'll make it more clear in the knowledge base.

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Q: Adding user defined fields or at least adding 1 note and/or 1 task at the time the contact is synched / added ...

from LinkedIn (via chrome extension) would be very useful instead of having to go into dashboard, finding the contact and adding those activities...would be time saver. Thanks

rafaelLAPLUSSep 2, 2023
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Q: When are you guys coming back to Appsumo?

TIA

StrongholdJul 25, 2023
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Q: Hey, is there any limitation regarding the number of leads you can use/import to breakcold CRM?

Leadsdevice.comPLUSJul 18, 2023
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Q: 🤔 📨 Your idea that the solution will support bi-directional email handling will be a real breakthrough❗ 👍 Will you also support IMAP❓

Jack.SPLUSJul 7, 2023
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Q: I have been trying to log in since yesterday, and it is showing that my data is not there.

Can someone let me know if its just me? I have also reached out to support via your website. Is there an outage?

highlyfavoredednaPLUSJul 5, 2023
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Q: hi I am using the app sumo ltd 2 now I want more slots, how do I add an Optional add-on for more slots

nahidhassanJul 5, 2023
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Q: I've been trying to get this deal all week and I still can't seem to get it to work for me...

need help. I messaged through your website. Email: steve@getmib.com.

SteveMannenbachJun 30, 2023
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Q: Hey there, I was wondering if you can assign contacts to team members.

This would be very useful.

ZOO42Jun 30, 2023
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Q: What is the development plan in the coming months❓ After leaving Appsumo.

🤔

Jack.SPLUSJun 29, 2023
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Arnaud_Breakcold

Arnaud_Breakcold

May 14, 2024

A: This is not a strict schedule, but: https://roadmap.breakcold.com/

Goal is to work on 2 way email sync, improve the CRM/Social selling part as shown in the link + expanding the chrome extension to manage Breakcold CRM on other social platforms

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Q: What are "Slots" exactly?

I have looked through your site and cannot find anything on it in your feature list. My apologies if it was right in front of me and I missed it.

The number of slots seems to be the big difference between each tier so I want to be crystal clear how they work.

Thanks

SumolinjaJun 29, 2023
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Founder Team
Arnaud_Breakcold

Arnaud_Breakcold

May 15, 2024

A: 1 slot = 1 LinkedIn or 1 Email or 1 Twitter account connected

You can allocated or re-allocate slots the way you want - so if you're more about cold emailing you can put only emails or if you're about social selling you can put a bit of everything

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Q: what do you mean by Unlimited users ?

can we give access to unlimited users to those slot or what ?

LBMJun 28, 2023
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Arnaud_Breakcold

Arnaud_Breakcold

May 14, 2024

A: Hey LBM :)

Unlimited users means unlimited team members to manage to workspace, it's not linked to slots.

Please find our full explanation for our monthly plans:

"Breakcold doesn't charge per user, you get unlimited users in all plans.

That way small teams don't have to pay for users who "just" manage the workspace. Even if you were to connect accounts for each team member, it will still be more affordable than a charge per user system.

The plans gives you access to 3 slots. Each slot can be used to connect either a LinkedIn account, a Twitter account or an email address. That way, you can design your sales prospecting around emailing or social selling depending on what you prefer.

If you want to add 1 more slot, it's $10 per new slot and not $49 or $29 more."

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Q: 🤔 Can this be used for ongoing customer service❓ To communicate with the clients I serve.

As Helpdesk/Ticket❓

Jack.SPLUSJun 29, 2023
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Founder Team
Arnaud_Breakcold

Arnaud_Breakcold

May 14, 2024

A: Hey again! Not it's not suitable for customer support, it's not a helpdesk/live chat software like Crisp, Intercom or other but rather a Sales CRM like Pipedrive or Close

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Q: Q1.

How many emails can I send within Breakcold?
Q1A. Is the amount dependant upon my email provider I'm connecting?

IRONPALMPLUSJun 28, 2023
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Founder Team
Arnaud_Breakcold

Arnaud_Breakcold

May 14, 2024

A: Hey :)

Q1. How many emails can I send within Breakcold?

Unlimited emails, no limit. By default you are at 30 emails per day per sending email address but if you do custom domain tracking you can adjust the way you want without limit = https://breakcold.crisp.help/en/article/how-to-set-up-custom-domain-tracking-2nu8jm/

Q1A Is the amount dependant upon my email provider I'm connecting?

No it isn't

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Q: I'm having trouble activating my account.

When purchasing, I provided an email address with "➕",
This is the correct form of email: name+breakcold.com@…

Works for example in Gmail, but not with activating Breakcold🤔
https://gmail.googleblog.com/2008/03/2-hidden-ways-to-get-more-from-your.html

🙁

I sent the details to the Helpdesk.

Jack.SPLUSJun 29, 2023
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Founder Team
Arnaud_Breakcold

Arnaud_Breakcold

May 14, 2024

A: Hey Jack, I'm about to reply to the recent customer support messages, I just saw your problem, I will send you a message shortly, don't worry we'll fix it rapidly! :)

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