Switching between live chat & AI chatbot a seamless process | Charla

Charla

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ievc

Aug 24, 2025

Q: Switching between live chat & AI chatbot a seamless process or is it difficult process to switch between the two?

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Adam_Charla

Aug 24, 2025

A: Hello, Site visitors can just ask for a live agent. An email and phone notification will be sent to all agents to pick up the conversation.

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