ChatLab Questions

Showing 1 - 5 of 18 questions
martanavgomartanavgo
martanavgo
Jun 25, 2026
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Q: Chabots and different uses

Hello
I would like to know if a single chatbot on a specific website can be used for several purposes. For instance: 1. Products information, 2. Help with onboarding etc. or in that case I would need several chatbots for the same website? Thanks

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coletucklercoletuckler
coletuckler
Jun 25, 2026
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Q: Does it work for social media accounts

Absolutely! Integrating your platform with Facebook, Instagram, X (formerly Twitter), and TikTok can significantly enhance your outreach and engagement. Each platform offers unique features and audiences, allowing you to tailor your content and marketing strategies effectively.

To get started, consider the following steps:

1. API Access: Ensure you have access to the APIs of each platform. This...

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eriksteinmeyereriksteinmeyer
eriksteinmeyer
Jun 21, 2026
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Q: features in chat

Hi. I can put a iframes, videos , images and audio in covesation responses?

Founder Team
Marcin_ChatLab

Marcin_ChatLab

Jun 22, 2026

A: Sorry, we don't have option to put iframes & videos. Images are placed automatically by AI in case images on your website that was used for the training have proper ALTs.

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intomybrainintomybrain
intomybrain
Jun 21, 2026
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Q: Need some more info... Pls answer for these.

Hi

I have the following questions:

1. Is tier 3 comes with whitelabel? If not how can I upgrade to it from tier 3?
2. What if I run out of the 6000 credits how much it cost to upgrade?
3. If I buy tier 3 and have a client who have heavy usage how can I upgrade to agency and if yes how?

Please let me know.

Thanks!

Founder Team
Marcin_ChatLab

Marcin_ChatLab

Jun 22, 2026

A: 1. Tier 3 comes with "remove ChatLab logo" which is not the same as the full whitelabel (custom domain/custom logos/custom branded user portal) that we offer in our premium package
2. You can purchase additional credits - 1000 credits/7$/month
3. Sorry, there is no option of upgrading AppSumo plans to paid plans.

Best Regards,
Marcin

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PrestidigitatorPrestidigitator
PrestidigitatorPLUS
Jun 21, 2026
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Q: AppSumo Tier 3 vs Website Plan

Hi,
I have a couple of quick questions:
1. Which plan on your website is AppSumo Tier 3 equivalent to?
2. Which features and limits from that plan are NOT included in AppSumo Tier 3?

Please give a clear answer so I can understand exactly what is different from the plan on your website.

Thanks!

Founder Team
Marcin_ChatLab

Marcin_ChatLab

Jun 22, 2026

A: Tier 3 has almost all the features that Standard has but with lower credits. Features not available in App Sumo: voice & phone slot, email co-pilot (you can purchase them as add-on).

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