We are an agency and manage many wordpress applications requiring support for both Google and Microsoft consent. Recently, we have had a trial of Cookiebot, which has created many issues, including (but not limited to): 1. created a conflict with our preferred caching plugin, WP Rocket, causing it to malfunction and no longer be able to optimize 3rd parties 2. Conflicted with our wordfence...
Founder Team
Abrar_Sami
Apr 17, 2026
A: Hi,
Thank you for reaching out and sharing your experience.
We understand how crucial performance and compatibility are, especially when managing multiple WordPress sites. Consently is lightweight and gives you full control without adding unnecessary load. It can also enhance page speed by blocking most non-essential scripts until user consent is provided.
Since the support has unfortunately not responded to my several inquiries so far, I am trying this way. I tried to scan my website to identify the cookies. Unfortunately, I have now been told for the fifth time that scanning was not possible, and I do not know what the reason is. Perhaps I can get some assistance here.
Founder Team
Abrar_Sami
Apr 13, 2026
A: Hi David,
Thanks for your query, I believe our support team has been in touch with you and worked on resolving this.
We are glad to hear from you that the issue on your side has been resolved
Hello, I would like to know whether blocking YouTube videos, iFrames, etc., is included by default in Consently, and if a corresponding banner is shown when access to the iFrame is blocked. I am also very interested in understanding how Consently handles this. Do I need to make changes to each iFrame individually, or is this done automatically? David
Founder Team
Abrar_Sami
Apr 1, 2026
A: Hello David,
Great question, and thanks for reaching out.
By default, Consently blocks iframes from major platforms such as YouTube, Facebook, Google Maps, Spotify, Vimeo, Instagram, and Twitter/X. You can easily manage these settings from the Cookies & Scanner section—I've included a screenshot for reference: https://s.10m.io/DQyJMLw2
When you run a cookie scan, Consently identifies not...
Hello! =) You say u have "REMOVE BRANDING" but is it possible to "BRAND"?
best regards
Founder Team
Abrar_Sami
Mar 13, 2026
A: Hi!
Absolutely. You can apply your own branding. Just upload your brand logo and it will appear on the floating revisit button.
You’ll also find a variety of customization options to match your brand, including colors and button styles. The banner automatically inherits your website’s primary font family, so it blends seamlessly with your site without any extra setup.
Do you know if your product supports Prestashop v9? a few customers replied Consently blocked any order is there any special way to implement your script? thanks
Founder Team
Abrar_Sami
Mar 13, 2026
A: Hi Christelle,
Yes, Consently works with PrestaShop v9! It's platform-agnostic, so you just add our script to the <head> section of your theme and it's good to go.
Regarding orders being blocked: this is likely caused by the cookie auto-blocking feature affecting essential cookies used for cart and checkout functionality. Make sure your cart/session cookies are categorized under "Essential"...
Q: Script optimisation question
Hi,
We are an agency and manage many wordpress applications requiring support for both Google and Microsoft consent. Recently, we have had a trial of Cookiebot, which has created many issues, including (but not limited to): 1. created a conflict with our preferred caching plugin, WP Rocket, causing it to malfunction and no longer be able to optimize 3rd parties 2. Conflicted with our wordfence...
Abrar_Sami
Apr 17, 2026A: Hi,
Thank you for reaching out and sharing your experience.
We understand how crucial performance and compatibility are, especially when managing multiple WordPress sites. Consently is lightweight and gives you full control without adding unnecessary load. It can also enhance page speed by blocking most non-essential scripts until user consent is provided.
It is built to work well with...
Share Consently
Q: website scan
Since the support has unfortunately not responded to my several inquiries so far, I am trying this way. I tried to scan my website to identify the cookies. Unfortunately, I have now been told for the fifth time that scanning was not possible, and I do not know what the reason is. Perhaps I can get some assistance here.
Abrar_Sami
Apr 13, 2026A: Hi David,
Thanks for your query, I believe our support team has been in touch with you and worked on resolving this.
We are glad to hear from you that the issue on your side has been resolved
Let me know if we can be of any more help
Share Consently
Q: Youtube, IFrame
Hello,
I would like to know whether blocking YouTube videos, iFrames, etc., is included by default in Consently, and if a corresponding banner is shown when access to the iFrame is blocked.
I am also very interested in understanding how Consently handles this. Do I need to make changes to each iFrame individually, or is this done automatically?
David
Abrar_Sami
Apr 1, 2026A: Hello David,
Great question, and thanks for reaching out.
By default, Consently blocks iframes from major platforms such as YouTube, Facebook, Google Maps, Spotify, Vimeo, Instagram, and Twitter/X. You can easily manage these settings from the Cookies & Scanner section—I've included a screenshot for reference: https://s.10m.io/DQyJMLw2
When you run a cookie scan, Consently identifies not...
Share Consently
Q: Whitelabeling
Hello! =) You say u have "REMOVE BRANDING" but is it possible to "BRAND"?
best regards
Abrar_Sami
Mar 13, 2026A: Hi!
Absolutely. You can apply your own branding. Just upload your brand logo and it will appear on the floating revisit button.
You’ll also find a variety of customization options to match your brand, including colors and button styles. The banner automatically inherits your website’s primary font family, so it blends seamlessly with your site without any extra setup.
Feel free to check our...
Share Consently
Q: Prestashop v9
Hi Team,
Do you know if your product supports Prestashop v9?
a few customers replied Consently blocked any order
is there any special way to implement your script?
thanks
Abrar_Sami
Mar 13, 2026A: Hi Christelle,
Yes, Consently works with PrestaShop v9! It's platform-agnostic, so you just add our script to the <head> section of your theme and it's good to go.
Regarding orders being blocked: this is likely caused by the cookie auto-blocking feature affecting essential cookies used for cart and checkout functionality. Make sure your cart/session cookies are categorized under "Essential"...
Share Consently