A: 1. CX genie is a platform provides you A.I response not a fixed response, we also provide you all in 1 platform where your agent just need to use CX Genie to work 2. At the moment you can not manage them specifically, however you can let them use within 1 workspace 3. We do give you a lot of integration such as: Facebook, IG, WA, Discord, Telegram,...You can check that in section Platform...
5.) Is there a way to manage the chatbots usage and workspaces?
6.) Per your website, there is no Pro plan. Is the Appsumo Tier 3 mapped to your Business plan?
7.) With the White-labeled option, will our branding be on the software in the mobile app?
8.) Please note the chatbot on your website is nonresponsive. I asked it a question about software integration at 9:43am, 10:27am and 11:20am. Each time "CX Genie is typing" but no response to questions.
A: 6. The Tier 3 doesn't map our Business plan, if you want to explore more about business plan, don't hesitate to let me know, thanks! 7. You can integrate CX Genie to your mobile app and use white label on it 8. Thanks for your feedback, our team will check that if there was a problem
Hope my answer helps you to understand CX Genie better, and if you want to check our announcement, new...
1.) Do your chatbots have the ability to answer customers questions based on information provided to its knowledge base, or is it based on a predetermined questions with provided answers workflow, which maps the responses?
1b.) If no, when will this feature be available for use?
2.) Does your company plan on providing the lastest AI models or just ChatGPT 4.0?
3.) Have you made improvement to the chatbot outputs to questions within the knowledge based, since you were last on Appsumo, for accurate responses? Question is based on the software review on your Appsumo page, from one of the reviewers.
4.) What is the process and cost if we use all of your conversations provided per month, before the month ends?
5.) Is there a way to manage the chatbots usage and workspaces?
1. Our platform provides you A.I response and designed answer from Workflow as well, however our Workflow also apply A.I not like traditional Workflow 2. We provide you multiple model which is GPT-4o, Gemini 1.5 and Claude 3.5 3. We made a lot of improvement! You can try it now, and if it is not meet your expectation, you can share your thought here so we can...
Q: Build/resell an live chat platform with unlimited AI chats/month and user-supplied OpenAI (ChatGPT) API keys
Goal: Build/resell an live chat platform with unlimited AI chats/month and user-supplied OpenAI (ChatGPT) API keys for billing/access.
Also consider: AI Assist (GPT-powered) add-on options.
DeepSeek: Free unlimited chatbot on their platform; API billed by tokens—potentially cost-effective.
Best-fit options by need
Need Suggested Platforms Use your own API key Social Intents, PulsarChat, TeamSmart AI Unlimited chats/month ChatMaxima (flat/lifetime pricing) White-label / Resell Planify X, Convert Chat
A: Thanks for your feedback! We will review that for the future development, however if you want to be a partner to build an A.I Platform to resell you can connect us via hello@cxgenie.ai, please email us your wish list of what you need so I can have a solution for you, thanks!
Q: Software Clarification Questions
1.) Thanks for answering my previous questions, I purchased Tier 3. Can you elaborate on how your is software different from other chatbots?
2.),Can we manage the chatbot usage and workspace per brand?
3.) Does your software integrate with website other than WordPress?
4.) Can I use your software in Facebook groups?
5.) Do you have plans to integrate with LinkedIn?
6.) What is the cost for additional conversations?
7.) If Tier 3 is not aligned with the Business plan, how can we map our Appsumo plan with your website, if there is no Pro plan?
Shawn_CXGenie
Sep 5, 2025A: 1. CX genie is a platform provides you A.I response not a fixed response, we also provide you all in 1 platform where your agent just need to use CX Genie to work
2. At the moment you can not manage them specifically, however you can let them use within 1 workspace
3. We do give you a lot of integration such as: Facebook, IG, WA, Discord, Telegram,...You can check that in section Platform...
Share CX Genie
Q: Software Clarification Questions 2
5.) Is there a way to manage the chatbots usage and workspaces?
6.) Per your website, there is no Pro plan. Is the Appsumo Tier 3 mapped to your Business plan?
7.) With the White-labeled option, will our branding be on the software in the mobile app?
8.) Please note the chatbot on your website is nonresponsive. I asked it a question about software integration at 9:43am, 10:27am and 11:20am. Each time "CX Genie is typing" but no response to questions.
Shawn_CXGenie
Sep 4, 2025A: 6. The Tier 3 doesn't map our Business plan, if you want to explore more about business plan, don't hesitate to let me know, thanks!
7. You can integrate CX Genie to your mobile app and use white label on it
8. Thanks for your feedback, our team will check that if there was a problem
Hope my answer helps you to understand CX Genie better, and if you want to check our announcement, new...
Share CX Genie
Q: Software Clarification Questions
CX Genie Software Questions
Hello Support Team,
1.) Do your chatbots have the ability to answer customers questions based on information provided to its knowledge base, or is it based on a predetermined questions with provided answers workflow, which maps the responses?
1b.) If no, when will this feature be available for use?
2.) Does your company plan on providing the lastest AI models or just ChatGPT 4.0?
3.) Have you made improvement to the chatbot outputs to questions within the knowledge based, since you were last on Appsumo, for accurate responses? Question is based on the software review on your Appsumo page, from one of the reviewers.
4.) What is the process and cost if we use all of your conversations provided per month, before the month ends?
5.) Is there a way to manage the chatbots usage and workspaces?
Shawn_CXGenie
Sep 4, 2025A: Hi Thomas thanks for reaching us!
1. Our platform provides you A.I response and designed answer from Workflow as well, however our Workflow also apply A.I not like traditional Workflow
2. We provide you multiple model which is GPT-4o, Gemini 1.5 and Claude 3.5
3. We made a lot of improvement! You can try it now, and if it is not meet your expectation, you can share your thought here so we can...
Share CX Genie
Q: Build/resell an live chat platform with unlimited AI chats/month and user-supplied OpenAI (ChatGPT) API keys
Goal: Build/resell an live chat platform with unlimited AI chats/month and user-supplied OpenAI (ChatGPT) API keys for billing/access.
Also consider: AI Assist (GPT-powered) add-on options.
DeepSeek: Free unlimited chatbot on their platform; API billed by tokens—potentially cost-effective.
Best-fit options by need
Need Suggested Platforms
Use your own API key Social Intents, PulsarChat, TeamSmart AI
Unlimited chats/month ChatMaxima (flat/lifetime pricing)
White-label / Resell Planify X, Convert Chat
Shawn_CXGenie
Sep 4, 2025A: Thanks for your feedback! We will review that for the future development, however if you want to be a partner to build an A.I Platform to resell you can connect us via hello@cxgenie.ai, please email us your wish list of what you need so I can have a solution for you, thanks!
Share CX Genie
Q: Ist der chat datenschutzkonform in der EU?
Shawn_CXGenie
Sep 3, 2025A: Hi WADX I think you are talking about GDPR. Currently we are not fully meet all the requirements of GDPR however we got ISO for data transparency.
Share CX Genie