Hi there. I bought Dadan Tier 2 and just activated it. I followed the instructions and somehow I\u0027m on the Trial Plan, not the Professional Plan. I can\u0027t find anything anywhere to contact support so I\u0027m asking for help here.

Hi Karen, you can reach us via the support chat and we can help you with this. Or please write to feedback@dadan.io with your invoice \u002D our team will sort this right away.

Thanks for your prompt replay. I\u0027ll reach out as suggested. I appreciate your help.

Bought Tier 2 and I'm on Trial Plan | Dadan

karen998PLUS

Jan 6, 2026

Q: Bought Tier 2 and I'm on Trial Plan

Hi there. I bought Dadan Tier 2 and just activated it. I followed the instructions and somehow I'm on the Trial Plan, not the Professional Plan. I can't find anything anywhere to contact support so I'm asking for help here.

Founder Team

Sameh_Dadan

Jan 7, 2026

A: Hi Karen, you can reach us via the support chat and we can help you with this. Or please write to [email protected] with your invoice - our team will sort this right away.

Helpful?

karen998PLUS

Verified purchaser

Thanks for your prompt replay. I'll reach out as suggested. I appreciate your help.

a69b2b2c5a7a4244a185d5197ca91a84PLUS

Verified purchaser

Any update on this? How did this pan out in the end?

Founder

Sameh_Dadan

'Any update on this? How did this pan out in the end?"

This is a straight forward fix, once you click launch dadan from your appsumo product page, it will activate the license. In some case you have to logout and login to see the license updated.

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