ibestrikerQ: Desktop screen recording take so long to render
Why some of the video screen recording take so long to render? For the first 5, it took about less than 1-2 min. Then when i create the 6th, 7th and 8th video screen recording, they are taking ages to render. It has been about 12 hours now, but all of them still "rendering".
Sameh_Dadan
Jan 6, 2026A: hi please send us the details over support chat, the team can help you assist with the case.
Please sort this out as soon as possible. This doesn't look good.
Verified purchaser
Was this issue fixed/rectified? I ask as I have a tier 5 stack and I want to know if this is what I'll have to deal with as well if I run into issues.
Hi, we have released multiple enhancements over last few months and many cases are one off. We have seen VPNs, Ad blockers, Anti virus software, etc. cause issues with upload. We continue to navgiate pass them as we encounter the same. If there is any issue with video upload/rendering please drop us a message on support. We have also introduced logs in extension recorder to figure out in detail.