When I receive the form submission via email, the "From" shows the workspace name. Is there any way to change that? For example, instead of seeing the workspace name show the form name?
Founder Team
andreas_ivymayhem
Dec 15, 2025
A: Hi there,
By default, the workspace name is used. You can only change the sender email and name by using a custom SMTP or email sender domain (https://deftform.com/settings/email).
Hi Andreas, I purchased two codes and have attempted to redeem them several times, but I am unable to add them to my account, which currently shows only a free trial. I also cannot find any support chat, button, or link on the site. Could you please help me resolve this issue? Thank you, Ray
Founder Team
andreas_ivymayhem
Dec 8, 2025
A: Hi there,
When you say you attempted to redeem the codes, what have you tried? As the redemption instructions should state, you'll need a free account. Once logged in, you can visit https://deftform.com/appsumo to redeem your code.
Also, please note that we don't support code stacking. If you need two codes for two completely separate accounts, great, but you cannot use a second code to get...
Q: Randomization
Forgive me if I've missed this, but does Deftform allow for question randomization?
andreas_ivymayhem
Dec 31, 2025A: Hi there,
It's currently not possible to randomize questions. How would you imagine this?
#1 Create eg. 20 questions and then define a number, eg. 10. So 10 random question are picked when viewing the form?
#2 Create 20 questions and have them sorted differently each time the form is viewed?
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Q: Add on pricing
Where is the price to remove backlink, where is it placed and the LTD pricing for custom email domain setting
andreas_ivymayhem
Dec 18, 2025A: Hi, it's right there on our home page: https://deftform.com/#pricing
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The add on extended includes the backlink so no need to buy another add on correct?
Correct.
Verified purchaser
ahh I purchased the 10$ add-on to remove the backlink before seeing that this was offered in the extended add-on.
@andreas how can I pay the difference and get the extended?
Q: Pabbly integration
Does this integrate with the following
1. Aweber autoresponder
2. Simpletexting sms
3. Pabbly connect
andreas_ivymayhem
Dec 15, 2025A: Hi there,
We have no core integration for these. You can likely use our webhooks to work with them.
There seems to be a community integration for Pabbly Connect though.
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Q: Workspace Name on Form Submissions
When I receive the form submission via email, the "From" shows the workspace name. Is there any way to change that? For example, instead of seeing the workspace name show the form name?
andreas_ivymayhem
Dec 15, 2025A: Hi there,
By default, the workspace name is used. You can only change the sender email and name by using a custom SMTP or email sender domain (https://deftform.com/settings/email).
Share Deftform
Q: Codes Not Working
Hi Andreas,
I purchased two codes and have attempted to redeem them several times, but I am unable to add them to my account, which currently shows only a free trial. I also cannot find any support chat, button, or link on the site.
Could you please help me resolve this issue?
Thank you,
Ray
andreas_ivymayhem
Dec 8, 2025A: Hi there,
When you say you attempted to redeem the codes, what have you tried? As the redemption instructions should state, you'll need a free account. Once logged in, you can visit https://deftform.com/appsumo to redeem your code.
Also, please note that we don't support code stacking. If you need two codes for two completely separate accounts, great, but you cannot use a second code to get...
Share Deftform
Verified purchaser
Thank you for providing the link—the code was accepted successfully. Hopefully I won’t need the support link, but I’ll keep it handy just in case.