Deftform Questions

Showing 1 - 5 of 323 questions
Jack.SJack.S
Jack.S
Oct 27, 2026
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Q: Where did the idea for Kaspar.app come from?

Do you plan to offer it on AppSumo?

Founder Team
andreas_ivymayhem

andreas_ivymayhem

Oct 27, 2026

A: We have no plans to launch any products on AppSumo anymore. Since we'll only get 25-30 % of the revenue, it's absolutely not worth the effort anymore.

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Jake.TibiskiJake.Tibiski
Jake.Tibiski
Sep 30, 2026
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Q: Does this integrate with Blastable Email Marketing that was on AppSumo?

https://appsumo.com/products/blastable/

Founder Team
andreas_ivymayhem

andreas_ivymayhem

Oct 1, 2026

A: Not via a first-party integration, no. But if that service allows webhooks, we support that (https://help.deftform.com/nice-to-know/using-webhooks). All you need is a webhook endpoint and Deftform can send submissions to that endpoint anytime a form is submitted.

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Jake.TibiskiJake.Tibiski
Jake.Tibiski
Sep 30, 2026
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Q: Can you stop all email form spam? What protections do you have in place if you do?

Founder Team
andreas_ivymayhem

andreas_ivymayhem

Oct 1, 2026

A: Hi there,

We currently offer the following captcha options: ALTCHA, Cloudflare Turnstile (BYOK) and Google reCAPTCHA. But those don't necessarily guarantee no spam. We are currently in the process of adding an option for AI screening to determine if a response is spam or not. This will be optional and disabled by default.

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dewaynedewayne
dewayne
Sep 7, 2026
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Q: Agencies

Hello.
I know you don't have agency plans. But I'm thinking if offering a managed service.

Ill create the forms for my clients and install it on my clients website. No need for them to log in.

Then ill use webhooks so all notifications come from my email address.

Dose will this use case work if I use your tool?

If so... Can we create workspaces for each client under this plan? Just for organising.

Thanks

Founder Team
andreas_ivymayhem

andreas_ivymayhem

Sep 7, 2026

A: Hi there,

Yes, your use-case will work with Deftform. You can create a workspace for each client, 10 workspaces are included in this deal, additional ones can be purchased at any time via a one-time payment.

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HasKHasK
HasKPLUS
Aug 29, 2026
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Q: What is the expected Support response time?

I’m quite concerned about the support responsiveness. I emailed almost 24 hours ago regarding an issue, but I haven’t received any acknowledgement or confirmation that my request was received, let alone an actual response.

For a SaaS product, especially when an issue is preventing implementation, I would expect at least an acknowledgement within a reasonable timeframe.

Can the DeftForm team...

Founder Team
andreas_ivymayhem

andreas_ivymayhem

Aug 29, 2026

A: Hi there,

I can see how a 24-hour turnaround felt slow, and I understand the frustration.

We're a small team based in Germany, so replies can occasionally take a bit longer, especially across time zones.

One quick tip: using our ticket system usually gets you a faster response than email. I think I replied to your email earlier today, it was about webhooks, right?

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