Easy Text Marketing Platform Questions

Showing 1 - 20 of 532 questions

Q: Is there a limit to the number of Twilio phone numbers we can bring?

ListoJefe.comPLUSOct 2, 2025
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Founder Team
MatKoenig

MatKoenig

Oct 2, 2025

A: 100 per user account. 🙂 the number of user accounts are based on the number of codes you stack. Thanks for the great question and please feel free to ask any other once you have.

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Q: Problema con el envĂ­o de ticket de soporte para activar mi cuenta

Estimado equipo de soporte,

Me estoy comunicando con ustedes porque he intentado enviar un ticket a través del formulario indicado, pero el botón para enviarlo no está funcional. En consecuencia, envié un correo al soporte a la dirección proporcionada, pero recibí una respuesta automática que indica que no se aceptan mensajes a esa dirección y me redirige nuevamente a la página para enviar el ticket.

Dado que la opción en la página no funciona, solicito su ayuda para activar mi cuenta. Agradezco de antemano su pronta atención a este asunto.

Ariel2099PLUSSep 30, 2025
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Founder Team
MatKoenig

MatKoenig

Sep 30, 2025

A: Nuestro servicio de asistencia funciona perfectamente y puedes enviar un ticket en https://rockstarsms.app/helpdesk. Perdón si esta traducción no es excelente, pero estoy usando una IA para traducir ya que mi idioma nativo es el inglés.

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Q: Utilisation possible en France ?

Bonjour,
Votre solution est-elle utilisable en France pour les envois de SMS ?
Faut-il raccorder le service à un abonnement téléphonique ou est-ce que des numéros sont compris et attribués dans votre offre ?
Quelles sont les contraintes et règles à respecter pour l'utilisation sur le territoire français ?
Je vous remercie par avance pour vos retours.

arnaud.ballySep 16, 2025
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Founder Team
MatKoenig

MatKoenig

Sep 16, 2025

A: Vous pouvez envoyer des messages dans n'importe quelle langue, mais la langue de notre plateforme est l'anglais uniquement, donc le tableau de bord n'est qu'en anglais. Comme notre liste AppSumo l'explique, vous devez connecter notre plate-forme à votre passerelle, comme Twilio par exemple. Nous n'incluons pas de numéro de téléphone ou de messages. Vous payez pour ceux-ci via votre passerelle....

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Q: What if the contacts does not answer the voice broadcast?

I looked through the questions but did not find this one. I understand that when a contact answers a voice broadcast, we can set it up so they can press a number to connect.
What happens if they don't answer the call?
Will the message then go to their voicemail?

I saw something about not integrating with a Google Voice number. When the contact answers, does that mean we can't forward the call to a Google Voice number?

Lastly, on texting, when a contact replies to a text, will the message show on the platform?

Thank you.

rogelio5PLUSSep 15, 2025
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Founder Team
MatKoenig

MatKoenig

Sep 15, 2025

A: Thank you so much for the questions. If someone does not answer the voice broadcast, but their voicemail picks up. It will still play the voice broadcast like a voicemail message.

You are correct we do not integrate with Google Voice however, you can set up a forwarding phone number in case someone calls you back and you can forward it to your Google Voice number. That being said, it’s still...

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Q: Is there a way to use AI with this to automate all of the SMS chats?

TJ_KPLUSAug 21, 2025
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Founder Team
MatKoenig

MatKoenig

Aug 21, 2025

A: Great question TJ_K. We have an API so you can use that if you'd like to integrate with AI somehow. If you have specific questions you're welcome to reach out to our support team as well at https://support.easytextmarketing.app

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