Q: Paying Customer: Sent Multiple Emails Over 3 Weeks with 0 Response
I have been trying to contact you and your company per the recommended support email (emailteam@emaildelivery.com) with 0 response for 3 weeks. I have sent from my business email as well as Gmail and still have no response.
I have also scanned your TOC and Privacy Policy which has a different email for support (emailsupport@emaildelivery.com) which does not work and bounces.
How are paying customers supposed to contact you for questions related to your software?
Maybe Appsumo Team Should Give us an Public Answer on this matter.
Q: Support from the team
If the support issue isn't rectified the team should be blacklisted from offering future deals. This is entirely unacceptable. Has anyone had any luck at all getting the product to work reliably?
I want to give my comment about my experience, about the supposed "disappearance of support" for this excellent tool.
I have had some doubts in the last few days and I have contacted support. My experience continues to be very pleasant, since there are times when they have even answered me in a matter of minutes and have satisfactorily resolved my request.
I hope my comment helps to calm those doubts about the support provided by EmailDelivery. Greetings
Q: Is this software still working???
I bought tier 3 but never received any support... I am wondering if this is abandoned.
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Q: Paying Customer: Sent Multiple Emails Over 3 Weeks with 0 Response
I have been trying to contact you and your company per the recommended support email (emailteam@emaildelivery.com) with 0 response for 3 weeks. I have sent from my business email as well as Gmail and still have no response.
I have also scanned your TOC and Privacy Policy which has a different email for support (emailsupport@emaildelivery.com) which does not work and bounces.
How are paying customers supposed to contact you for questions related to your software?
Share EmailDelivery.com
Verified purchaser
Maybe Appsumo Team Should Give us an Public Answer on this matter.
Q: Support from the team
If the support issue isn't rectified the team should be blacklisted from offering future deals. This is entirely unacceptable. Has anyone had any luck at all getting the product to work reliably?
Share EmailDelivery.com
Q: ThisProduct still followed by its creator ;-)
I had to ask some technical questions and the designer answered them, so I'm still confident with this product !
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Q: My comment about the support of the tool
Hello everyone!
I want to give my comment about my experience, about the supposed "disappearance of support" for this excellent tool.
I have had some doubts in the last few days and I have contacted support. My experience continues to be very pleasant, since there are times when they have even answered me in a matter of minutes and have satisfactorily resolved my request.
I hope my comment helps to calm those doubts about the support provided by EmailDelivery. Greetings
Share EmailDelivery.com