4.3
Taco ratings
Customers are all about Emailit, praising its reliable delivery, user-friendly interface, and solid support. There are a few hiccups like initial delivery issues and limitations with email list imports, just small bumps on the road. Weighing the raves against the occasional grumbles, Emailit is hitting the mark and is a solid buy for those in need of a reliable email service. Given the 60-day money-back guarantee, it's worth giving Emailit a try.
AI-powered summary of customer reviews
Verified purchaser
Misleading offer – completely unusable at scale
I purchased Emailit – License Tier 5 on AppSumo, advertised with 1,000,000 credits per month.
In reality, this product is completely misleading and unusable for any serious email marketing.
🔴 CSV import is limited to 2,500 emails per file.
I have a 60,000-email list, which forces me to manually split the file into dozens of parts. This is ridiculous and totally unprofessional.
🔴 Daily sending limit of 5,000 emails.
With this restriction, it is mathematically impossible to ever use 1 million credits.
This makes the offer deceptive and borderline false advertising.
🔴 Extremely poor and basic interface:
No proper open rate reporting
No click tracking
No clear bounce data
No usable unsubscribe analytics
You don’t even know who unsubscribed or what actually happened to your campaign.
🔴 Huge waste of time.
Instead of focusing on campaigns, you spend your time working around artificial limitations.
Conclusion:
This product does not deliver what is promised.
I am requesting a refund and cancellation. A self-hosted emailing tool on a private server is 100x more powerful and reliable than this solution.
Avoid.
George_Dragit
Dec 20, 2025Hi there,
Thank you for your feedback!
1/ This is a limit of our import wizard, you can use our API to import all your contacts at once with no limits.
2/ Those are our starting limits, to prevent spam and abuse. Each new workspace has those. You can always request an increase based on your sending needs.
3/ Our built in campaigns are pretty simple, as we focus on our core and that is email...
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Verified purchaser
IP Blocked by Spamhaus
Do not use this in your production. Emails to outlook.com will have hard failure. All emails are getting the following error:
Mail command failed: 550 5.7.1 Service unavailable, Client host [77.78.86.181] blocked using Spamhaus. To request removal from this list see https://www.spamhaus.org/query/ip/77.78.86.181 (AS3130)
George_Dragit
Dec 17, 2025Hi there,
This happens because you are still in an onboarding IP pool.
All you need to do is to email support@emailit.com to get verified and moved out.
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Verified purchaser
Agile technical support and confidence to scale
I want to highlight the efficiency of the technical support team. Their response was extremely fast and decisive during the verification process, after which performance improved significantly. The experience has been so solid that I didn't hesitate to upgrade to a higher Tier. It is great to find a service that supports you through technical configuration and provides the confidence needed to invest further in the platform.
George_Dragit
Dec 15, 2025Hi there,
Thank you for your feedback! Our support is always here to help :-)
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Verified purchaser
Not reliable for production
Not reliable, so initially the emails were going fine, however after some time our customers started complaining that they are not receiving email.
We later found out that we were put in onboarding pool, and they have this verification process for which they were not transparent upfront. Something like this should be in the dashboard.
Upon reaching to support, their reply was that we should test it before putting into production, which we did btw.
Product has potential, but lack of transparency breaks the trust.
George_Dragit
Dec 15, 2025Hi there,
Thank you for your feedback.
Every new workspace is placed in onboarding IP pool. This is our anti spam measure, as with any platform, we can’t fully share our anti spam practices as spammers would misuse that.
All you need to do is to email support@emailit.com to get verified - in case you have delivery issues within onboarding IP pool.
This is a simple process that helps us protect...
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Verified purchaser
Solid email tool with great support behind it
We’ve been really happy with Emailit so far. It does what we need it to do and hasn’t caused us any headaches.
We connected it to our CRM using webhooks and the API, and that part went smoothly. Building and sending email campaigns inside the platform has been easy, and everything we’ve sent has gone out successfully. As new users we were in a general pool until we were verified. We had to reach out directly to get verified.
The support has honestly been great. Any time we’ve had a question, someone has replied quickly in their Discord server or by email and actually helped us get things sorted out.
Overall, it’s been a solid tool for us, it works well, and we feel good using it.
George_Dragit
Dec 12, 2025Hi there,
Thank you for your feedback! We are happy to hear that it was seamless to set Emailit up and integrate with your CRM.
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