4.2
Taco ratings
Emailit has been praised for its reliable email delivery, user-friendly interface, and responsive customer support. Some users have mentioned limitations in sending volume and campaign features. Despite these minor hiccups, Emailit is a solid buy for those in need of a reliable email marketing solution. With a 4.3 overall rating and a 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Poor Support and Unjustified Workspace Suspensions
I purchased the Emailit Lifetime Deal through AppSumo expecting a reliable email delivery service, but my experience has been extremely disappointing.
My workspace has been suspended twice without any clear explanation. The first suspension was blamed on a high bounce rate, so I took immediate action by integrating the NeverBounce API to ensure emails were sent only to verified addresses. After that, everything worked normally for about a month.
Later, I discovered that emails sent to Outlook.com addresses were being incorrectly marked as bounced, which artificially increased my bounce rate. I reported this issue to the Emailit support team and provided all the necessary details for investigation.
Instead of investigating or helping resolve the problem, they suspended my workspace again the very next day. I received no meaningful explanation, and my account has remained suspended ever since.
The biggest disappointment is the support. Rather than working with customers to identify and fix technical issues, the service simply suspends accounts, leaving lifetime customers unable to use the product they paid for.
I purchased a lifetime license in good faith, but I have been unable to use it reliably. Based on my experience, I cannot recommend Emailit unless they significantly improve their customer support, transparency, and account management process.
George_Dragit
Jun 27, 2026Hi there,
Thank you for your feedback.
As mentioned during your support ticket, you had around 9% bounce rate (with over 100k+ sent emails). Which is way above our Acceptable Use Policy 5%.
Since the start of this year, we have overall delivery rates of around 98.5%. And even if you had a specific issue with Microsoft server deliveries, you should monitor your sending history and create a...
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Verified purchaser
Emailt Loveit
The good API documentation and use of the API, very fast response to support requests, good email deliverability. There's a lot of things I like and love about Emailit. Previously I'd used an AppSumo deal with Sendinblue, which subsequently became Brevo, but I think that the Emailit deal is far better particularly if you're willing to work with the API. Thank you George! In my opinion this is one of the very best deals on AppSumo.
George_Dragit
Jun 5, 2026Hi there,
Thank you for our feedback! We spend a lot of time last 12 months on the new API v2, to provide more simple and intuitive structure, and full spectrum of API endpoints.
Happy to hear you love it!
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Verified purchaser
Robust Email Service
Much has been said about this already, but I just wanted to put in my vote.
I bought this only a while ago and have not explored it so much, but with whatever I have explored, this looks really amazing and the functionality seems very robust.
The dashboard is very professional, and the functionalities cover all the aspects that I need. This really seems like a very well‑thought‑out email‑sending platform, and I look forward to using it for my business.
George_Dragit
Jun 5, 2026Hi there,
Thank you for your feedback! We focus on simplicity, so it would be smooth and fast to start using Emailit.
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Verified purchaser
Honest thoughts after almost a year of use
I’ve been using Emailit.com for about a year now, and I’m writing this review from a fair, balanced point of view.
I’ve noticed some reviews are quite unfair. Many users expect it to be something it was never designed for. As George has stated countless times, Emailit is not built for cold emailing or any activity that breaks their Terms of Service. Complaining after violating the TOS and then expecting the platform to bend over backwards is not only unfair, it’s unethical.
That said, for what it actually is, a solid, developer-friendly email service offered under a Lifetime Deal, Emailit is actually great. The value for the number of emails you get is definitely outstanding. Yes, you will face occasional issues (as with any service), but there’s a real person on the other side who honestly tries to help and resolve problems. It’s not a perfect, flawless product, but it’s clearly improving every day.
If you need reliable transactional or marketing emails within fair usage and respect their rules, I can comfortably recommend Emailit.
George_Dragit
May 29, 2026Hi there,
Thank you for your feedback! We could not say it better.
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Verified purchaser
The system is simple and complete, but the experience is terrible.
I purchased the service over a year ago. In fact, I gradually upgraded to Level 5, and now, after all this time, I'm writing my review.
The interface is simple yet comprehensive, making it suitable for both novice and advanced users.
However, based on the above, I had a negative and not recommended experience with the platform and with George, as detailed below.
I purchased Level 5 to send messages to my contact list, as well as to a corporate client I've had for years.
Initially, I had no problems sending messages.
Over time, due to bounce rates, he requested very detailed information, which I had no problem providing.
Then, he limited me to 1,000 emails per day, based on the metrics, which I completely understand.
Since the contacts were the same as at the beginning, I manually blacklisted each contact with soft or hard bounces. And while that was improving, I adjusted my sending to only 1,000 emails per day and stopped adding new contacts, so I assumed that this was gradually helping.
I created several campaigns and thought everything was being sent based on that limit; until I realized, after a detailed review, that for some time now, no emails had been sent.
After this, I contacted Support again, specifically George, who informed me that my account had been suspended because I hadn't responded to messages and the metrics hadn't improved.
However, what I hadn't responded to was the ticket where I requested an increase to send more than 1,000 emails per day (just as he had provided me with the evidence); so I assumed that if I didn't respond, I would simply remain at that limit. Furthermore, I also assumed that, based on the actions I had taken, the metrics were improving.
I didn't receive any kind of notification, alert, or ultimatum.
I spent the last week trying to reach an agreement with Emailit and George. I even committed to no longer sending emails for my client and only sending them to my own clients for new emails (since I also manage several email services like SES). But they definitely said my account was suspended.
Therefore, based on my entire experience, I definitely feel scammed by them.
As I mentioned at the beginning, I thought my strategy had worked to improve the metrics, and they didn't inform me otherwise, much less try to reach an agreement.
And so, I lost a lot of money buying this service.
Note: I paid to send up to 1 million messages per month, and on average, my contact list didn't exceed 70,000. So, I wasn't scraping contacts or using it to send messages to cold lists. Keep this in mind if you plan to purchase high tiers for future growth.
George_Dragit
Edited May 27, 2026Hi there,
Thank you for your feedback.
I am sorry to hear your experience, however, you were asked to resolve your high bounce rate (over >9%), mutliple times during the last year.
We gave you plenty time to improve it. However, even after 14months of ignoring our requests, we no longer could allow you to be breaking our Acceptable Use Policy (which allows 5% bounce rate).
We always work with...
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