4.3
Taco ratings
'Customers are all about Emailit, praising its reliable email delivery, user-friendly interface, and responsive customer support. The cherry on top is the 60-day money-back guarantee. There are a few hiccups like minor limitations in campaign automation and rate limits, but weighing the raves against the occasional grumbles, Emailit is hitting the mark and is a solid buy for those in need of a reliable email solution. With an overall rating of 4.3 and 185 reviews, it's worth giving it a try.'
AI-powered summary of customer reviews
Verified purchaser
Workspace suspended without warning — unusable product, bad support
I used Emailit to send onboarding and engagement emails for our mobile app (1M+ downloads). The SMTP integration worked fine technically.
However, my workspace was permanently suspended after a compliance review. We send service-related emails to existing, paying app customers — not cold newsletters. Despite this, the vendor insists we violated their policy and refuses to reinstate the workspace. The suspension conveniently came 4 months after purchase — well past the refund window.
Ironically, the deal page literally advertises "Send transactional and marketing emails easily" — yet sending marketing emails to my own customers is exactly what got my workspace suspended.
When I tried to resolve the issue on Discord, the founder accused me of lying and providing "misleading information." No constructive path to resolution was offered — just accusations and a flat refusal.
I was never able to use my full sending volume — it was artificially throttled from the start. So the product didn't just get suspended, it never actually delivered what was promised. On top of that, the vendor can permanently suspend your workspace at their discretion with no appeal process. Not reliable for any serious email infrastructure. I'd recommend a more established provider where you won't risk losing access overnight.
George_Dragit
Apr 4, 2026Hi there,
Thank you for your feedback!
First of all, you received a warning two months ago that you are not following our Acceptable Use Policy. We told you everything that is correctly done, and what is not. With the clear instructions, waiting for your improvements/resolution.
You ignored this warning, continued using our platform while breaking the Acceptable Use Policy, instead of...
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Verified purchaser
Possibly our best purchase on AppSumo!
Purchased this a few months ago and although we're nowhere near close to the limits of the account, have just upgraded - more to support the developer than anything after so many updates were pushed out consistently. Thanks George!
There's been a few negative reviews and criticism, so let's address that....
Does it work perfectly 'out of the box'? That depends on the quality of your data!
If you're trying to send a ton of spammy emails, you'll run into issues.
If you've not configured your domain properly or ensured you are using legit email address, you may run into issues.
Not because they don't care - quite the opposite! They want to be sure that every customer is able to use the platform smoothly for genuine emails... anything that threatens that needs reviewing. Simple.
We had a few issues initially with a Client's email delivery - support sorted it swiftly and changed the sending pool, but there were also a lot of issues with the emails being used.
Very responsive support, and continuous improvements and new features.
Highly recommended.
George_Dragit
Apr 4, 2026Hi there,
Thank you for your feedback! We cannot agree more :-)
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Verified purchaser
AVOID this
i have refunded my plan based on:
1. they limited my 1m monthly sending plan to 150k per month, unless i request more from them. this is mis-selling and appsumo needs to be aware of this
2. they now have a verification thing, and they rejected us cos we use magic links on our app!
be warned before you buy!
George_Dragit
Apr 3, 2026Hi Doug,
Thank you for your feedback!
1/ Rules are the same for every customer. Have been the same and stayed the same. As with any other ESP, we need to protect our platform from (sudden) misuse and abuse. We review every customer, their sending practices, and as same as with you, if we find something that could be misused by bots, spammers or similar, we let you know so you can improve it and...
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Verified purchaser
A Game Changer for Email Management!
Using Emailit has completely transformed how I handle email communications. The ease of sending both transactional and marketing emails is impressive, and the verification feature has significantly improved my deliverability rates. Highly recommend it!
Read Detailed Review Here:
https://appiconcreator.com/reviews/emailit-review
Pros -
- Easy to Use: The interface is straightforward, making it accessible for anyone.
- Cost-Effective: I love that I only pay for what I use, no subscriptions!
- Reliable Delivery: My emails consistently reach inboxes, which is crucial for my business.
- Flexible: Perfect for both transactional and marketing emails.
Cons -
- Some advanced features are lacking, which might not suit everyone.
Read Complete Review Here:
https://appiconcreator.com/reviews/emailit-review
George_Dragit
Mar 29, 2026Hi there,
Thank you for your feedback! Happy to hear you are satisfied.
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Verified purchaser
A gem - get it!
This is really a gem, we are already using it with our Saas, awesome app and the API is really powerful!
I hope this lasts for years and years to come!
George_Dragit
Mar 28, 2026Hi there,
Thank you for your feedback! We are working hard to make sure of that!
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