It’s a good program. But for beginners, it involves workflow risks. One option would be for the developers to implement an AI-assisted Q&A feature with a clear, practical introduction. For example: “Explain how I can create a new folder. What should I pay attention to?”
Constantly having to look things up in videos and other documents is pretty tiring.
Founder Team
David_Encharge
Jan 6, 2026
A: Thanks a lot for the thoughtful feedback, really appreciate you taking the time to write this.
You’re absolutely right, constantly jumping between videos and docs can get tiring, especially when you’re just trying to answer a very specific “how do I do X?” question. An in-app, AI-assisted Q&A or guided help layer is a great suggestion and something we’ve been actively thinking about to make...
Hi, is it possible to set up single optin? or when somebody purchases at woocommerce, there is no need for an extra confirmation or? Legally its not necessary due several adjustments Thank you, Ingrid
Founder Team
David_Encharge
Jan 2, 2026
A: Absolutely Ingrid! Great question 🙌
Yes — single opt-in is supported in Encharge, and it's enabled by default.
That means: • If someone fills out a form or gets added via an integration (like WooCommerce), they’re added directly to your list without needing to confirm their email • No additional confirmation or double opt-in email is sent — unless you intentionally configure one in your...
Yes! You can segment by product name — including "has not purchased Product X" — as long as you're on Tier 6 (or a 2021 LTD with WooCommerce unlocked).
i seem to have an issue with registering after purchase ... can't login, can't reset password when i launch encharge from appsumo it says couldn't log you in no user email found ... but i can only launch encharge from wtihin appsumo, it sees me as activated and i have no way of getting into the product. how do i fix?
thanks in advance
Founder Team
David_Encharge
Jan 2, 2026
A: Hey! Sounds like something got stuck during the activation process 😅 No worries — we’ll help sort it out.
Please email us directly at support@encharge.io with:
• The email you used on AppSumo • A quick screenshot (if possible) of the error you're seeing
We'll get you logged in and rolling as fast as possible 🙌
What does tier 4 unlock? And does it unlock transactional emails?
Thanks for reading
Founder Team
David_Encharge
Jan 2, 2026
A: Hey Lionel! 🙌 Great question — here's exactly what Tier 4 gets you in the current 2025 AppSumo deal: Tier 4 includes: • Up to 15,000 subscribers • 6 sub-accounts (great for managing multiple brands or clients separately) • All features from the Growth plan — including unlimited emails, Flows, segmentation, broadcasts, native forms, custom fields, and more • Unlimited team members • Email...
Q: Tutorial
It’s a good program. But for beginners, it involves workflow risks. One option would be for the developers to implement an AI-assisted Q&A feature with a clear, practical introduction. For example: “Explain how I can create a new folder. What should I pay attention to?”
Constantly having to look things up in videos and other documents is pretty tiring.
David_Encharge
Jan 6, 2026A: Thanks a lot for the thoughtful feedback, really appreciate you taking the time to write this.
You’re absolutely right, constantly jumping between videos and docs can get tiring, especially when you’re just trying to answer a very specific “how do I do X?” question. An in-app, AI-assisted Q&A or guided help layer is a great suggestion and something we’ve been actively thinking about to make...
Share Encharge
Q: If i choose for tier 6, do i then get the premium plan? And will i also get all future updates to this plan?
David_Encharge
Jan 4, 2026A: Hey Ralph! 😊 Thanks for the question — happy to clarify!!
Q: If I choose Tier 6, do I then get the Premium plan? And will I also get all future updates to this plan?
A: Great question!! 🎉
• Tier 6 is part of the Growth plan, not the Premium plan — so choosing Tier 6 does not automatically give you Premium.
• Growth (including Tier 6) and Premium are separate tracks. Premium includes...
Share Encharge
Q: single optin
Hi,
is it possible to set up single optin?
or when somebody purchases at woocommerce, there is no need for an extra confirmation or?
Legally its not necessary due several adjustments
Thank you,
Ingrid
David_Encharge
Jan 2, 2026A: Absolutely Ingrid! Great question 🙌
Yes — single opt-in is supported in Encharge, and it's enabled by default.
That means:
• If someone fills out a form or gets added via an integration (like WooCommerce), they’re added directly to your list without needing to confirm their email
• No additional confirmation or double opt-in email is sent — unless you intentionally configure one in your...
Share Encharge
Verified purchaser
Thank you! Thats helpful!
And the product name is tagged? or can I create a semnent that says send to all who have not purchased product x?
Yes! You can segment by product name — including "has not purchased Product X" — as long as you're on Tier 6 (or a 2021 LTD with WooCommerce unlocked).
Verified purchaser
Sounds good. And hope the delay in sending email is solved? I send around 500k emails a month. Kind regards,
Ingrid
Hmm, which delay?
Q: re register?
i seem to have an issue with registering after purchase ... can't login, can't reset password when i launch encharge from appsumo it says couldn't log you in no user email found ... but i can only launch encharge from wtihin appsumo, it sees me as activated and i have no way of getting into the product. how do i fix?
thanks in advance
David_Encharge
Jan 2, 2026A: Hey! Sounds like something got stuck during the activation process 😅 No worries — we’ll help sort it out.
Please email us directly at support@encharge.io
with:
• The email you used on AppSumo
• A quick screenshot (if possible) of the error you're seeing
We'll get you logged in and rolling as fast as possible 🙌
Share Encharge
Verified purchaser
ty for your super fast support, I'm unstuck lol
Happy to help!!
Q: Tier 4
Hi there,
What does tier 4 unlock? And does it unlock transactional emails?
Thanks for reading
David_Encharge
Jan 2, 2026A: Hey Lionel! 🙌
Great question — here's exactly what Tier 4 gets you in the current 2025 AppSumo deal:
Tier 4 includes:
• Up to 15,000 subscribers
• 6 sub-accounts (great for managing multiple brands or clients separately)
• All features from the Growth plan — including unlimited emails, Flows, segmentation, broadcasts, native forms, custom fields, and more
• Unlimited team members
• Email...
Share Encharge